Wireless Router Setup Manual
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If the path is not functioning correctly, you could have one of the following problems:
•Wrong physical connections
—Make sure that the LAN port light is on. If the light is off, follow the instructions in “If the LAN or Internet port lights are not on when the Ethernet connection is made:” on page 23.
—Check that the corresponding lights are on for your computer’s network interface card.
•Wrong network configuration
—Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer.
—Verify that the IP address for your router and your computer are correct and that the addresses on both begin with 255.255.255.0.
Testing the Path from a PC to the Internet
After verifying that the path between your computer and the wireless router works correctly, test the path from your PC to the Internet. From the Windows Start > Run... menu, type:
PING
where <IP address> is the IP address of a remote device such as your ISP’s DNS server.
If the path is functioning correctly, replies as in the previous section are displayed. If you do not receive replies:
•Check that your PC has the IP address of your router listed as the default gateway. If the IP configuration of your PC is assigned by DHCP, this information is not visible in your PC’s Network Control Panel. Verify that the IP address of the router is listed as the TCP/IP default gateway.
•Check to see that the network address of your PC (the portion of the IP address specified by the netmask) is different from the network address of the remote device.
•If your ISP assigned a host name to your PC, enter that host name as the account name in the Basic Settings screen.
Help with Troubleshooting | 27 |
v1.0, November 2007