User’s Guide for the WAB102 802.11a+b Dual Band Wireless Access Point
•Make sure the power adapter is connected to a functioning power outlet. If it is in a power strip, make sure the power strip is turned on. If it is plugged directly into the wall, verify that it is not a switched outlet.
•Make sure you are using the correct NETGEAR power adapter supplied with your access point.
One or both of the wireless activity lights do not light up
The access point’s antennae are not working.
•If either of the Wireless Activity lights stays off, disconnect the adapter from its power source and then plug it in again. Contact NETGEAR if the Wireless Activity light remains off.
The Ethernet Link/Act light is not lit
There is a hardware connection problem.
•Make sure the cable connectors are securely plugged in at the access point and the network device (hub, switch, or router). There must be a switch, hub, or router between the access point and an Ethernet LAN or Cable/DSL modem.
•Make sure the connected device is turned on.
•Be sure the correct cable is used. Use a standard Category 5 Ethernet patch cable. If the network device has Auto Uplink™ (MDI/MDIX) ports, you may use either a
I cannot access the Internet or the LAN with a wireless capable computer
There is a configuration problem.
•You may not have restarted the computer with the wireless adapter to have TCP/IP changes take effect. Restart the computer.
•The computer with the wireless adapter may not have the correct TCP/IP settings to communicate with the network. Restart the computer and check that TCP/IP is set up properly for that network. The usual setting for Windows is the Network Properties are set to Obtain an IP address automatically.
•The access point’s default values may not work with your network. Check the access points default configuration described against the configuration of other devices in your network.
42 | Troubleshooting |