Adder Technology CATxIP 1000 manual What to do if the Admin password has been forgotten

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What to do if the ADMIN password has been forgotten

If the ADMIN password becomes mislaid or forgotten, you will not be able to access the AdderView CATxIP 1000 to add or edit users and computer names. This situation may be resolved by performing a complete reset to return the AdderView CATxIP 1000.

IMPORTANT: A complete reset erases all the user names and computer names that you have setup.

To clear a password (and restore factory default settings)

1Remove power from the AdderView CATxIP 1000 unit.

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2Press and hold the reset button on the front panel (requires paper clip or similar).

3Apply power and after a couple of seconds release the reset button. The Maintenance menu will be displayed 

4Highlight ‘Reset Configuration’ and .

press . The Reset Config warning will be displayed 

5Highlight ‘Reset’ and press . All settings will be returned to their factory defaults and the previous Maintenance menu will be re-displayed.

6Remove power from the unit and then re-apply it.

7You now need to go through the initial configuration procedure and re- instate all of the required settings.

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Contents AdderView CATxIP Contents Further information Index Global users Many computersCAM formats AdderView CATxIP 1000 features front and rear What’s in the box What you may additionally needMounting Single unit rack bracketsDouble unit rack brackets CAM Computer Power System Switch ConnectionsLocal user To connect the local user portGlobal user IP network port To connect the Global user IP network portAdderView CATxIP Front panel Category 5, 5e or 6 cable from Adder X100/X200 moduleComputer system via CAM To connect a computer systemPower in connection To connect the power supplyOutput lead from Power adapter Power control port To connect and address the switch boxesSwitch Cascading multiple units See alsoCascade tree Connecting units in cascade Tips for successful cascadingTo connect units in cascade Using cascaded computers Addressing computers in a cascadeMultiple video head connections It is recommended that Second CAM in each pair is aUSB-type and that it is plugged Remote switching control Host computer port/channel Video offCable from serial Control device Configuration Overall initial configurationInitial configuration Main menu Menu layoutHotkeys SecurityGeneral security and configuration steps To enable general securityTo set an Admin password Registering users and host computersWhat to do if the Admin password has been forgotten To clear a password and restore factory default settingsClearing IP access control What is IP access control?To clear IP access control Full configuration by global user To configure the unit from a global user locationEncryption settings AdderView CATxIP 1000 encryption settingsViewer encryption settings Networking issues Positioning AdderView CATxIP 1000 in the networkPort settings Placing AdderView CATxIP 1000 behind a router or firewallAddressing Firewall/router addressTo discover a DHCP-allocated IP address DNS addressingPlacing AdderView CATxIP 1000 alongside the firewall Ensuring sufficient securityPorts Power switching configuration Power control sequencesTo configure the power sequences for each host computer To control two or more ports simultaneouslyRecovering from a failed upgrade To upgrade AdderView CATxIP 1000 modelsTo invoke backup/recovery mode Upgrading AdderView CATxIP 1000 modelsAccessing the AdderView CATxIP Front panel indicatorsLocal user access Selecting a computerTo select a computer using the Select Host menu Standard hotkeysSelect Host menu here you can select computers by name To select a computer using mouse buttons To select a computer using mouse buttons Advanced methodLogging in and out To logTo enable/disable the confirmation box To change banner colours or disable the bannerConfirmation box Reminder bannerBlue dot indicators in the Select Host menu User preferences and functionsGlobal user access Global UserGlobal user access via VNC viewer To access via the VNC viewerTo download the VNC viewer Options buttonGlobal user access via web browser To access via your web browserUsing the viewer window When using the viewer windowMenu bar Configure Mouse pointersHost selection To select a hostAccess mode shared/private Power switchingAuto calibrate Re-synchronise mouseControls When entering codes Video SettingsKeyboard Control EnterUsing automatic configurations Increased by 50% when a slow link is detectedSetting the Threshold manually AccordinglyAdvanced Settings Custom Video ModesOverlap Capture Viewer encryption settings If you need to enter a port numberSupported web browsers Troubleshooting When logging on using VNC viewer, I cannot enter a usernameGetting assistance US +1 888 275Appendix 1 Local setup menus To access the local setup menusPower Control Restore Standard MouseRestore Intellimouse FunctionsUser Preferences Reminder BannerReminder Colour Screen SaverMouse Switching User TimeoutGlobal Preferences OSD Dwell TimeSetup Options Auto LogoutConfiguration IP admin password, encryption settings, etcCompletely resets the AdderView CATxIP 1000 unit IP address, net mask, VNC port, etcUnit Configuration Network Configuration Serial Configuration Settings Power Control, Sync UnitsSettings 1200, 2400, 4800, 9600, 19200, 38400, 57600 Options PortReset Configuration To reset the AdderView CATxIP 1000 configurationAppendix 2 Configuration pages via viewer To access the remote configuration pagesMain configuration Logged on users User accounts Unit configuration Advanced unit configuration Time & date configuration Network configuration IP Access ControlIP Network Mask IP GatewaySetting IP access control To define a new IP access control entryTo reorder access control entries To edit/remove access control entriesSerial port configuration Options Port UseBaud Rate Host configuration Erase Host ConfigurationAdd entry for unrecognised host To create a new host entryLogging and status To copy and paste the logSyslog Server IP Address For further details To get hereLdap configuration Appendix 3 VNC viewer connection options Colour/EncodingAuto select Preferred encodingEnable all inputs Disable all inputs view-only modeInputs CustomiseMisc Scaling No ScalingScale to Window Size Custom SizeDefaults Reload Defaults SaveIdentities Load / SaveAppendix 4 VNC viewer window options Appendix 5 Browser viewer options Encoding and colour levelSecurity Appendix 6 Addresses, masks and ports IP addressesNet masks Net masks the binary explanation Operation with net maskBinary equivalent Binary octet afterCalculating the mask for IP access control Single locationsAll locations Address rangesSecurity issues with ports PortsAppendix 7 Cable and connector specifications AdderView CATxIP 1000 to power switch cablePower switch to power switch daisy chain cable Appendix 8 Hotkey sequence codes Permissible key pressesCreating macro sequences Appendix 9 Supported video modes Warranty Safety informationGeneral Public License Linux End user licence agreement Radio Frequency Energy European EMC directive 89/336/EECFCC Compliance Statement United States Canadian Department of Communications RFI statementHoe Huat Industrial Building Index 