Adder Technology Upgrading AdderView CATxIP 1000 models, Recovering from a failed upgrade

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Upgrading AdderView CATxIP 1000 models

The AdderView CATxIP 1000 models are upgraded via global connection (through the IP network port). Upgrades are digitally signed by Adder using a secure key. This prevents unauthorised or altered firmware images being downloaded into the AdderView CATxIP 1000.

To upgrade AdderView CATxIP 1000 models

1Download the latest firmware revision for the AdderView CATxIP 1000 from the Adder website and decompress the download file. View the decompressed files and make a note of the name and location of the .bin file that was part of the download file collection.

2Make a global connection to the AdderView CATxIP 1000 unit and login as the admin user.

3Once logged in, click the ‘Configure’ button in the top right corner of the window.

4Click the ‘Unit Configuration’ button.

5Click the ‘Advanced Unit Configuration’ button.

6Click the ‘Upgrade Firmware’ button. This dialog will be displayed:

7Click OK. The AdderView CATxIP 1000 is now ready to accept the upgrade files. Open your browser and log into the AdderView CATxIP 1000 using the IP address that was confirmed in the dialog. Once connected, the AdderView CATxIP 1000 will offer the following screen:

8Click the ‘Browse’ button and locate the .bin upgrade file that you downloaded earlier. Click the ‘Upload file’ button. The AdderView CATxIP

1000 will next show the following screen:

9 Select which portion of the AdderView CATx IP that you wish to upgrade:

Tick the ’Main’ option to upgrade the AdderView CATxIP 1000 unit itself.

Tick one or more of the CAM options to include them in the upgrade process.

10When ready, click the ‘Perform upgrade’ button. The upgrade will take place and its progress will be shown on screen.

11When the upgrade is complete, click the link ‘Click here to reboot the unit into normal operation’.

Recovering from a failed upgrade

If a problem is encountered while upgrading the AdderView CATxIP 1000, it is still possible to restart the unit and attempt a new upgrade process.

To invoke backup/recovery mode

1Remove power, press and hold the reset button (insert a thin implement such as a straightened paper clip into the small hole next to the IP connector) and then re-apply power. Then, release the reset button

2Access the AdderView CATxIP 1000 using a web browser on an IP connected system. When the upgrade page is displayed, follow the normal instructions, except after step 10, remove and replace the power on the unit.

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Contents AdderView CATxIP Contents Further information Index Global users Many computersCAM formats AdderView CATxIP 1000 features front and rear What you may additionally need What’s in the boxMounting Single unit rack bracketsDouble unit rack brackets Connections CAM Computer Power System SwitchTo connect the local user port Local userTo connect the Global user IP network port Global user IP network portAdderView CATxIP Front panel Category 5, 5e or 6 cable from Adder X100/X200 moduleTo connect a computer system Computer system via CAMPower in connection To connect the power supplyOutput lead from Power adapter Power control port To connect and address the switch boxesSwitch Cascading multiple units See alsoCascade tree Connecting units in cascade Tips for successful cascadingTo connect units in cascade Addressing computers in a cascade Using cascaded computersMultiple video head connections It is recommended that Second CAM in each pair is aUSB-type and that it is plugged Remote switching control Host computer port/channel Video offCable from serial Control device Overall initial configuration ConfigurationInitial configuration Menu layout Main menuHotkeys SecurityTo enable general security General security and configuration stepsTo set an Admin password Registering users and host computersTo clear a password and restore factory default settings What to do if the Admin password has been forgottenClearing IP access control What is IP access control?To clear IP access control To configure the unit from a global user location Full configuration by global userEncryption settings AdderView CATxIP 1000 encryption settingsViewer encryption settings Positioning AdderView CATxIP 1000 in the network Networking issuesPlacing AdderView CATxIP 1000 behind a router or firewall Port settingsAddressing Firewall/router addressDNS addressing To discover a DHCP-allocated IP addressPlacing AdderView CATxIP 1000 alongside the firewall Ensuring sufficient securityPorts Power control sequences Power switching configurationTo configure the power sequences for each host computer To control two or more ports simultaneouslyTo upgrade AdderView CATxIP 1000 models Recovering from a failed upgradeTo invoke backup/recovery mode Upgrading AdderView CATxIP 1000 modelsFront panel indicators Accessing the AdderView CATxIPSelecting a computer Local user accessTo select a computer using the Select Host menu Standard hotkeysSelect Host menu here you can select computers by name To select a computer using mouse buttons Advanced method To select a computer using mouse buttonsLogging in and out To logTo change banner colours or disable the banner To enable/disable the confirmation boxConfirmation box Reminder bannerUser preferences and functions Blue dot indicators in the Select Host menuGlobal User Global user accessTo access via the VNC viewer Global user access via VNC viewerTo download the VNC viewer Options buttonTo access via your web browser Global user access via web browserUsing the viewer window When using the viewer windowMenu bar Mouse pointers ConfigureHost selection To select a hostPower switching Access mode shared/privateAuto calibrate Re-synchronise mouseControls Video Settings When entering codesKeyboard Control EnterIncreased by 50% when a slow link is detected Using automatic configurationsSetting the Threshold manually AccordinglyAdvanced Settings Custom Video ModesOverlap Capture Viewer encryption settings If you need to enter a port numberSupported web browsers When logging on using VNC viewer, I cannot enter a username TroubleshootingGetting assistance US +1 888 275To access the local setup menus Appendix 1 Local setup menusRestore Standard Mouse Power ControlRestore Intellimouse FunctionsReminder Banner User PreferencesReminder Colour Screen SaverUser Timeout Mouse SwitchingGlobal Preferences OSD Dwell TimeAuto Logout Setup OptionsIP admin password, encryption settings, etc ConfigurationCompletely resets the AdderView CATxIP 1000 unit IP address, net mask, VNC port, etcUnit Configuration Network Configuration Settings Power Control, Sync Units Serial ConfigurationSettings 1200, 2400, 4800, 9600, 19200, 38400, 57600 Options PortTo reset the AdderView CATxIP 1000 configuration Reset ConfigurationAppendix 2 Configuration pages via viewer To access the remote configuration pagesMain configuration Logged on users User accounts Unit configuration Advanced unit configuration Time & date configuration IP Access Control Network configurationIP Network Mask IP GatewayTo define a new IP access control entry Setting IP access controlTo reorder access control entries To edit/remove access control entriesSerial port configuration Options Port UseBaud Rate Erase Host Configuration Host configurationAdd entry for unrecognised host To create a new host entryTo copy and paste the log Logging and statusSyslog Server IP Address For further details To get hereLdap configuration Colour/Encoding Appendix 3 VNC viewer connection optionsAuto select Preferred encodingDisable all inputs view-only mode Enable all inputsInputs CustomiseMisc No Scaling ScalingScale to Window Size Custom SizeDefaults Save Defaults ReloadIdentities Load / SaveAppendix 4 VNC viewer window options Appendix 5 Browser viewer options Encoding and colour levelSecurity Appendix 6 Addresses, masks and ports IP addressesNet masks Operation with net mask Net masks the binary explanationBinary equivalent Binary octet afterSingle locations Calculating the mask for IP access controlAll locations Address rangesPorts Security issues with portsAppendix 7 Cable and connector specifications AdderView CATxIP 1000 to power switch cablePower switch to power switch daisy chain cable Appendix 8 Hotkey sequence codes Permissible key pressesCreating macro sequences Appendix 9 Supported video modes Warranty Safety informationGeneral Public License Linux End user licence agreement European EMC directive 89/336/EEC Radio Frequency EnergyFCC Compliance Statement United States Canadian Department of Communications RFI statementHoe Huat Industrial Building Index 