Compaq 6500 Family manual Using AMI Diagnostics on CD

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System Software & Restoration

6.The program will prompt you to remove your CD-ROM Drive and insert the Floppy Drive. The CD-ROM and Floppy Drives are hot swappable; there is no need to power down the notebook before swapping drives. Replace the drive now. There will be a short delay as system the recognizes the new drive. When touch pad/mouse functionality returns, insert the first formatted diskette and click [OK].

7.When prompted to insert a second formatted diskette, remove the diskette 1 and label it Armada Boot Diskette 1. Then insert the second diskette and click [OK].

8.When complete remove the second diskette and label it Armada Boot Diskette 2. Write protect both diskettes.

AMI Diagnostics

Both Windows 95 and Windows NT users receive AMI Diagnostics, a DOS-based diagnostic utility, found on the Compaq Software CD. AMI Diagnostics is designed to help isolate hardware failures and identify important system configuration information prior to requesting on-site service, or returning your computer to a service center for repair. In addition to being able to run AMI Diagnostics from the Compaq Software CD, the AMI Diagnostics utility can as be run from the bootable diskette set created via the Make Boot Diskettes utility.

Using AMI Diagnostics on CD

In the event of a hardware failure, your system can be booted from the Compaq Software CD. The AMI Diagnostics can then be used to examine the computer’s current configuration, locate faulty components, and troubleshoot problems. If your system fails to boot, proceed as follows:

1.Insert the Compaq Software CD into the CD-ROM Drive and power on the notebook. Enter the System Setup Program by pressing [fn]+[F3] key combination when the Compaq logo appears.

2.Ensure that the Power Savings option on the Power menu is set to Disabled. Also ensure that ATAPI CD-ROM is the first entry in the boot priority list found on the Boot menu. Then select the Exit Saving Changes option found on the Exit menu. The notebook will automatically reboot. Refer to Chapter 4, “Configuring Your Notebook” for more information on making configuration changes in System Setup.

3.When the Compaq Armada Boot CD screen appears, press [Y] to proceed. The Armada Boot CD menu will appear.

[1]FDISK to partition your Hard Drive

[2]Format your Hard Drive

[3]Run AMI System Diagnostics

[4]Quit

3-4

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Contents Compaq Armada 6500 Family Reference Guide June Table of Contents Configuring Your Notebook System Software & RestorationMemory Upgrades TroubleshootingAcronyms Acronyms MeaningSpecial Notices ViiViii Quick Setup Guide Documentation KitReference Guide Html On-line Help Documentation KitRelated Documentation Compaq Web Sites Features Getting to Know Your ComputerComponents, Controls, and Indicators Front and Right Side ComponentsComponent Description Front and Right Side View Front and Left Side Components Front and Left Side View Back Components Back ViewBottom Components Bottom ViewControlling Power GoalActionUsing the Touch pad Touch padPlugging In and Turning On Touch Pad On-line HelpConnecting the Universal AC Adapter Turning on the Notebook Computer Using the Battery Preparing the Battery for UseBattery Removal and Installation Replacing the Battery8a Removing Battery 8b Removing Battery Installing the Battery 9a Installing the Battery9b Installing the Battery Using Your Modem Country Select UtilityUser Responsibility How to Use Country Select More InformationInstalling Optional Software System Software & RestorationInstalling Documentation and Applications Application DescriptionSoftware Title Software Description Make Boot Diskettes UtilitiesUtilities Utility Description AMI Diagnostics Using AMI Diagnostics on CDSystem Software & Restoration Using AMI Diagnostics on Diskette Using the Compaq QuickRestore CD QuickRestore PreparationQuickRestore Procedures System Software & Restoration System Software & Restoration Configuring Your Notebook Running System SetupSystem Setup Utility Updating Your Notebook Computers Configuration Menu Configurable FeaturesHelpful Hints Launching SubmenusAlternate Key Function Feature Settings Comments Main Menu\O Device Configuration Submenu Field Settings CommentsAdvanced Menu EPP Enhanced Security Menu Setting/Changing a Supervisor Password Setting/Changing a User Password Deleting a Supervisor or User Password Power Menu Password on UndockFeatureSettingsComments Boot Menu Feature Action Comments Exit MenuMemory Upgrades Installing Additional Memory Removing Memory Compartment CoverInstalling Memory Removing Memory Removing MemoryTroubleshooting Compaq Web SiteTroubleshooting Problem Possible Cause ActionRequested partition does Troubleshooting Software or hardware LCD Troubleshooting PC Card Troubleshooting Troubleshooting Audio and IR Troubleshooting Technical Specifications GTX6300MD System SpecificationsFeature Specification Technical Specifications EnvironmentCompaq Customer Support Preparing for a Technical Support CallWorldwide Telephone Numbers Worldwide Telephone NumbersLocation Country Code Telephone Number Worldwide Telephone Numbers Country Location Code Worldwide Telephone Numbers Location Country Code India IsraelItaly JapanNetherlands New ZealandNorway PolandSweden SwitzerlandTaiwan ThailandWorldwide Telephone Numbers VenezuelaRegulatory Notices Regulatory Agency Series NumbersFederal Communications Commission Notice ModificationsCables Canadian Notice Avis CanadienEuropean Notice Japanese Notice German Ergonomics Notice Airline Travel NoticeEnergy Star Compliance Battery Notice Power CordsBattery Recycling and Disposal Laser Safety Cdrh RegulationsLaser Information Modem Notices FCC Regulations PartFCC Rules and Regulations Part Canadian Department Of Communications Industry Canada IC NoticeSafety Notices Package Contents Power RequirementsBritish Approvals Board for Telecommunications Babt Statutory NoticesSuitability for Use Ringer Equivalence Number REN Hook FlashGuard Tone Speaker ControlPulse Dialing TimingRepeat Attempts Use as an Extension on an Approved Pabx Bell NoiseAdditional Features Identification of PortsDialing Modes Available FacilitiesInternational Notice To the customerTo Telephone Sales Modem Approvals Telecom Network ApprovalsArea Country Approval Number Europe Asia PacificRegulatory Notices Index Index Index-2Index-3 Index-4