Compaq 6500 Family manual Requested partition does

Troubleshooting

Problem	Possible Cause	Action
Notebook	Memory module installed	Power off the notebook before removing the
computer	incorrectly.	memory door. Remove memory module and
operates		reinstall (Figures 5-1 - 5-3).
incorrectly	Memory module failed.	Replace memory module.
after installing
	Used non-qualified	Refer to the list of qualified memory DIMMs
an optional
memory	memory.	located in the Compaq Windows Enterprise Web
module.		site.
	System in locked state.	Press the Reset Button located on the rear of the
		notebook computer (Figure 2-3), then restart the
		system.
		Contact your Compaq service representative.

Notebook	The Boot Priority
computer does	“Diskette Drive” option
not boot from	in System Setup is set to
the hard disk	higher priority than the
drive.	hard drive.
	There is no software on
	the requested partition.
	Operating system soft-
	ware is not installed on
	the hard disk drive.
	Hard disk drive is not
	correctly formatted or the
	requested partition does
	not exist.

Remove the diskette from drive A.

Install software on the requested partition.

Install the appropriate operating system using the QuickRestore CD. See Chapter 3 for details.

Restore your system using the QuickRestore CD. Caution: Partitioning and formatting the hard drive will erase all data on the drive.

Contact your Compaq service representative.

Continued

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