Compaq 6500 Family manual Requested partition does

Page 63

Troubleshooting

Problem

Possible Cause

Action

Notebook

Memory module installed

Power off the notebook before removing the

computer

incorrectly.

memory door. Remove memory module and

operates

 

reinstall (Figures 5-1 - 5-3).

incorrectly

Memory module failed.

Replace memory module.

after installing

Used non-qualified

Refer to the list of qualified memory DIMMs

an optional

memory

memory.

located in the Compaq Windows Enterprise Web

module.

 

site.

 

System in locked state.

Press the Reset Button located on the rear of the

 

 

notebook computer (Figure 2-3), then restart the

 

 

system.

 

 

Contact your Compaq service representative.

Notebook

The Boot Priority

computer does

“Diskette Drive” option

not boot from

in System Setup is set to

the hard disk

higher priority than the

drive.

hard drive.

 

There is no software on

 

the requested partition.

 

Operating system soft-

 

ware is not installed on

 

the hard disk drive.

 

Hard disk drive is not

 

correctly formatted or the

 

requested partition does

 

not exist.

Remove the diskette from drive A.

Install software on the requested partition.

Install the appropriate operating system using the QuickRestore CD. See Chapter 3 for details.

Restore your system using the QuickRestore CD. Caution: Partitioning and formatting the hard drive will erase all data on the drive.

Contact your Compaq service representative.

Continued

6-3

Image 63
Contents Compaq Armada 6500 Family Reference Guide June Table of Contents System Software & Restoration Configuring Your NotebookTroubleshooting Memory UpgradesAcronyms Meaning AcronymsVii Special NoticesViii Quick Setup Guide Documentation KitReference Guide Documentation Kit Html On-line HelpRelated Documentation Compaq Web Sites Getting to Know Your Computer FeaturesComponents, Controls, and Indicators Front and Right Side ComponentsComponent Description Front and Right Side View Front and Left Side Components Front and Left Side View Back View Back ComponentsBottom View Bottom ComponentsGoalAction Controlling PowerTouch pad Using the Touch padTouch Pad On-line Help Plugging In and Turning OnConnecting the Universal AC Adapter Turning on the Notebook Computer Preparing the Battery for Use Using the BatteryReplacing the Battery Battery Removal and Installation8a Removing Battery 8b Removing Battery 9a Installing the Battery Installing the Battery9b Installing the Battery Using Your Modem Country Select UtilityUser Responsibility More Information How to Use Country SelectSystem Software & Restoration Installing Optional SoftwareInstalling Documentation and Applications Application DescriptionSoftware Title Software Description Make Boot Diskettes UtilitiesUtilities Utility Description Using AMI Diagnostics on CD AMI DiagnosticsSystem Software & Restoration Using AMI Diagnostics on Diskette QuickRestore Preparation Using the Compaq QuickRestore CDQuickRestore Procedures System Software & Restoration System Software & Restoration Configuring Your Notebook Running System SetupSystem Setup Utility Menu Configurable Features Updating Your Notebook Computers ConfigurationHelpful Hints Launching SubmenusAlternate Key Function Main Menu Feature Settings Comments\O Device Configuration Submenu Field Settings CommentsAdvanced Menu EPP Enhanced Security Menu Setting/Changing a Supervisor Password Setting/Changing a User Password Deleting a Supervisor or User Password Password on Undock Power MenuFeatureSettingsComments Boot Menu Exit Menu Feature Action CommentsMemory Upgrades Removing Memory Compartment Cover Installing Additional MemoryInstalling Memory Removing Memory Removing MemoryCompaq Web Site TroubleshootingProblem Possible Cause Action TroubleshootingRequested partition does Troubleshooting Software or hardware LCD Troubleshooting PC Card Troubleshooting Troubleshooting Audio and IR Troubleshooting Technical Specifications GTX6300MD System SpecificationsFeature Specification Environment Technical SpecificationsPreparing for a Technical Support Call Compaq Customer SupportWorldwide Telephone Numbers Worldwide Telephone NumbersLocation Country Code Telephone Number Worldwide Telephone Numbers Country Location Code Worldwide Telephone Numbers Location Country Code Japan IndiaIsrael ItalyPoland NetherlandsNew Zealand NorwayThailand SwedenSwitzerland TaiwanVenezuela Worldwide Telephone NumbersRegulatory Agency Series Numbers Regulatory NoticesFederal Communications Commission Notice ModificationsCables Canadian Notice Avis CanadienEuropean Notice Japanese Notice German Ergonomics Notice Airline Travel NoticeEnergy Star Compliance Battery Notice Power CordsBattery Recycling and Disposal Cdrh Regulations Laser SafetyLaser Information Modem Notices FCC Regulations PartFCC Rules and Regulations Part Industry Canada IC Notice Canadian Department Of CommunicationsSafety Notices Statutory Notices Package ContentsPower Requirements British Approvals Board for Telecommunications BabtSuitability for Use Speaker Control Ringer Equivalence Number RENHook Flash Guard TonePulse Dialing TimingRepeat Attempts Bell Noise Use as an Extension on an Approved PabxAvailable Facilities Additional FeaturesIdentification of Ports Dialing ModesInternational Notice To the customerTo Telephone Sales Modem Approvals Telecom Network ApprovalsArea Country Approval Number Europe Pacific AsiaRegulatory Notices Index Index-2 IndexIndex-3 Index-4