Compaq 6500 Family manual Troubleshooting, Problem Possible Cause Action

Troubleshooting

Notebook Computer Troubleshooting

Problem Possible Cause Action

System does not start when the notebook computer is turned on and running on battery power.

System does not start when the notebook computer is turned on while connected to an external power source.

Battery Pack is drained.	Charge the Battery Pack.
Battery Pack is defective.	Replace the Battery Pack.
Main logic board failure.	Press the Reset Button located on the rear of the
	notebook computer (Figure 2-3), then restart the
	system.
	Contact your Compaq service representative.
AC Adapter is not	Make sure the adapter is properly connected to
connected properly.	the notebook computer and to its power source
	(Figure2-6).
There is no power from	Check the external power source by connecting
the external power	another device to it.
source.
Main logic board failure.	Press the Reset Button located on the rear of the
	notebook computer (Figure 2-3), then restart the
	system.
	Contact your Compaq service representative.

Application	Insufficient notebook	Close open applications, save your work and
software or	computer memory.	refresh memory by rebooting the system.
files failing to		If you are using a high memory consumption
load with an
		application that requires 100MB+ memory,
out of memory
		install an optional memory module.
error message.
	Main logic board failure.	Press the Reset Button located on the rear of the
		notebook computer (Figure 2-3), then restart the
		system.
		Contact your Compaq service representative.
		Continued

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