Compaq 6500 Family manual PC Card Troubleshooting

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			Troubleshooting
PC Card Troubleshooting

	Problem	Possible Cause	Action

	PC Card does	Card improperly	Insert the card label-side up. When card is inserted
	not work.	inserted.	properly, you should hear at least 1 short beep. Two
			beeps indicate the card has been inserted properly
			and recognized.
		Device drivers missing	Run the troubleshooting wizard from the operating
		or improperly installed.	system’s on-line help.
		Card not supported.	Refer to the Compaq Windows Enterprise Web site
			for a list of supported PC Cards.
		Zoomed Video Card	Only the bottom PC Card slot supports Zoomed
		inserted in top slot.	Video functionality. Remove the card and install it
			in the bottom slot.
	Network card	Network configuration	Further adjustments might need to be made
	does not work	problem.	depending on your network configuration. Refer to
	despite a		your network documentation or request the
	double beep		assistance of your Network Administrator.
	indicating the
	network card
	was properly
	recognized and
	configured by

your notebook computer.

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Contents Compaq Armada 6500 Family Reference Guide June Table of Contents System Software & Restoration Configuring Your NotebookTroubleshooting Memory UpgradesAcronyms Meaning AcronymsVii Special NoticesViii Documentation Kit Quick Setup GuideReference Guide Documentation Kit Html On-line HelpRelated Documentation Compaq Web Sites Getting to Know Your Computer FeaturesFront and Right Side Components Components, Controls, and IndicatorsComponent Description Front and Right Side View Front and Left Side Components Front and Left Side View Back View Back ComponentsBottom View Bottom ComponentsGoalAction Controlling PowerTouch pad Using the Touch padTouch Pad On-line Help Plugging In and Turning OnConnecting the Universal AC Adapter Turning on the Notebook Computer Preparing the Battery for Use Using the BatteryReplacing the Battery Battery Removal and Installation8a Removing Battery 8b Removing Battery 9a Installing the Battery Installing the Battery9b Installing the Battery Country Select Utility Using Your ModemUser Responsibility More Information How to Use Country SelectSystem Software & Restoration Installing Optional SoftwareApplication Description Installing Documentation and ApplicationsSoftware Title Software Description Utilities Make Boot DiskettesUtilities Utility Description Using AMI Diagnostics on CD AMI DiagnosticsSystem Software & Restoration Using AMI Diagnostics on Diskette QuickRestore Preparation Using the Compaq QuickRestore CDQuickRestore Procedures System Software & Restoration System Software & Restoration Running System Setup Configuring Your NotebookSystem Setup Utility Menu Configurable Features Updating Your Notebook Computers ConfigurationLaunching Submenus Helpful HintsAlternate Key Function Main Menu Feature Settings CommentsField Settings Comments \O Device Configuration SubmenuAdvanced Menu EPP Enhanced Security Menu Setting/Changing a Supervisor Password Setting/Changing a User Password Deleting a Supervisor or User Password Password on Undock Power MenuFeatureSettingsComments Boot Menu Exit Menu Feature Action CommentsMemory Upgrades Removing Memory Compartment Cover Installing Additional MemoryInstalling Memory Removing Memory Removing MemoryCompaq Web Site TroubleshootingProblem Possible Cause Action TroubleshootingRequested partition does Troubleshooting Software or hardware LCD Troubleshooting PC Card Troubleshooting Troubleshooting Audio and IR Troubleshooting GTX6300MD System Specifications Technical SpecificationsFeature Specification Environment Technical SpecificationsPreparing for a Technical Support Call Compaq Customer SupportWorldwide Telephone Numbers Worldwide Telephone NumbersLocation Country Code Telephone Number Worldwide Telephone Numbers Country Location Code Worldwide Telephone Numbers Location Country Code Japan IndiaIsrael ItalyPoland NetherlandsNew Zealand NorwayThailand SwedenSwitzerland TaiwanVenezuela Worldwide Telephone NumbersRegulatory Agency Series Numbers Regulatory NoticesModifications Federal Communications Commission NoticeCables Avis Canadien Canadian NoticeEuropean Notice Airline Travel Notice Japanese Notice German Ergonomics NoticeEnergy Star Compliance Power Cords Battery NoticeBattery Recycling and Disposal Cdrh Regulations Laser SafetyLaser Information FCC Regulations Part Modem NoticesFCC Rules and Regulations Part Industry Canada IC Notice Canadian Department Of CommunicationsSafety Notices Statutory Notices Package ContentsPower Requirements British Approvals Board for Telecommunications BabtSuitability for Use Speaker Control Ringer Equivalence Number RENHook Flash Guard ToneTiming Pulse DialingRepeat Attempts Bell Noise Use as an Extension on an Approved PabxAvailable Facilities Additional FeaturesIdentification of Ports Dialing ModesTo the customer International NoticeTo Telephone Sales Telecom Network Approvals Modem ApprovalsArea Country Approval Number Europe Pacific AsiaRegulatory Notices Index Index-2 IndexIndex-3 Index-4