Compaq 6500 Family manual LCD Troubleshooting

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Troubleshooting

LCD Troubleshooting

Problem

Possible Cause

Action

Power is on, but there is no LCD display.

Notebook computer

Press any key to resume operation.

Standby Timer expired.

 

Notebook computer

Press a key on the keyboard or move your finger

Video Timer expired.

across the touch pad.

Notebook computer

Press the [Suspend/Power] button to resume

Auto Suspend Timer

operation.

expired.

 

Notebook computer

Press [fn] + [F4] until the LCD display is active.

running in CRT mode.

 

Screen saver utility

Press a keyboard key or click on the touch pad.

installed.

 

System in locked state.

Press the Reset Button located on the rear of the

 

notebook computer (Figure 2-3), then restart the

 

system.

LCD failure.

Contact your Compaq support representative.

 

 

________________________WARNING___________________________

High voltages exist inside the Liquid Crystal Display (LCD) enclosure (notebook computer’s screen display). To prevent electrical shock, do not open the LCD enclosure. If the LCD needs repair, return it to your Compaq service representative.

____________________________________________________________

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Contents Compaq Armada 6500 Family Reference Guide June Table of Contents Configuring Your Notebook System Software & RestorationMemory Upgrades TroubleshootingAcronyms Acronyms MeaningSpecial Notices ViiViii Quick Setup Guide Documentation KitReference Guide Html On-line Help Documentation KitRelated Documentation Compaq Web Sites Features Getting to Know Your ComputerComponents, Controls, and Indicators Front and Right Side ComponentsComponent Description Front and Right Side View Front and Left Side Components Front and Left Side View Back Components Back ViewBottom Components Bottom ViewControlling Power GoalActionUsing the Touch pad Touch padPlugging In and Turning On Touch Pad On-line HelpConnecting the Universal AC Adapter Turning on the Notebook Computer Using the Battery Preparing the Battery for UseBattery Removal and Installation Replacing the Battery8a Removing Battery 8b Removing Battery Installing the Battery 9a Installing the Battery9b Installing the Battery Using Your Modem Country Select UtilityUser Responsibility How to Use Country Select More InformationInstalling Optional Software System Software & RestorationInstalling Documentation and Applications Application DescriptionSoftware Title Software Description Make Boot Diskettes UtilitiesUtilities Utility Description AMI Diagnostics Using AMI Diagnostics on CDSystem Software & Restoration Using AMI Diagnostics on Diskette Using the Compaq QuickRestore CD QuickRestore PreparationQuickRestore Procedures System Software & Restoration System Software & Restoration Configuring Your Notebook Running System SetupSystem Setup Utility Updating Your Notebook Computers Configuration Menu Configurable FeaturesHelpful Hints Launching SubmenusAlternate Key Function Feature Settings Comments Main Menu\O Device Configuration Submenu Field Settings CommentsAdvanced Menu EPP Enhanced Security Menu Setting/Changing a Supervisor Password Setting/Changing a User Password Deleting a Supervisor or User Password Power Menu Password on UndockFeatureSettingsComments Boot Menu Feature Action Comments Exit MenuMemory Upgrades Installing Additional Memory Removing Memory Compartment CoverInstalling Memory Removing Memory Removing MemoryTroubleshooting Compaq Web SiteTroubleshooting Problem Possible Cause ActionRequested partition does Troubleshooting Software or hardware LCD Troubleshooting PC Card Troubleshooting Troubleshooting Audio and IR Troubleshooting Technical Specifications GTX6300MD System SpecificationsFeature Specification Technical Specifications EnvironmentCompaq Customer Support Preparing for a Technical Support CallWorldwide Telephone Numbers Worldwide Telephone NumbersLocation Country Code Telephone Number Worldwide Telephone Numbers Country Location Code Worldwide Telephone Numbers Location Country Code Italy IndiaIsrael JapanNorway NetherlandsNew Zealand PolandTaiwan SwedenSwitzerland ThailandWorldwide Telephone Numbers VenezuelaRegulatory Notices Regulatory Agency Series NumbersFederal Communications Commission Notice ModificationsCables Canadian Notice Avis CanadienEuropean Notice Japanese Notice German Ergonomics Notice Airline Travel NoticeEnergy Star Compliance Battery Notice Power CordsBattery Recycling and Disposal Laser Safety Cdrh RegulationsLaser Information Modem Notices FCC Regulations PartFCC Rules and Regulations Part Canadian Department Of Communications Industry Canada IC NoticeSafety Notices British Approvals Board for Telecommunications Babt Package ContentsPower Requirements Statutory NoticesSuitability for Use Guard Tone Ringer Equivalence Number RENHook Flash Speaker ControlPulse Dialing TimingRepeat Attempts Use as an Extension on an Approved Pabx Bell NoiseDialing Modes Additional FeaturesIdentification of Ports Available FacilitiesInternational Notice To the customerTo Telephone Sales Modem Approvals Telecom Network ApprovalsArea Country Approval Number Europe Asia PacificRegulatory Notices Index Index Index-2Index-3 Index-4