Compaq 6500 Family manual Audio and IR Troubleshooting

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			Troubleshooting
Audio and IR Troubleshooting

	Problem	Possible Cause	Action

	Sound is not	Audio volume needs to	Adjust audio volume by pressing the
	working.	be increased.	[fn]+[s] hot key combination.
		System audio has been	Check the sound icon located on the
		turned off.	Windows Taskbar. If sound is
			disabled/muted, press [fn] + [F7] to toggle
			on the internal audio feature.

	Configuration problem.
File does not	FIR port is disabled.
transfer.
	Obstructed transmission
	path.
	Your FIR port is located
	too far from and out of
	plane with the other
	device’s Infrared
	module.
	Transmission subjected
	to excessive noise levels.

From the Windows Control Panel double- click the System icon and verify the sound device is properly configured and the drivers are loaded.

Press [fn] + [F3] to enter the System Setup and enable the Infra-Red Port. Refer to Chapter 4 if you require additional information about System Setup.

Ensure that there is a clear, unobstructed path between the two Infrared modules.

Position your notebook closer to the other device’s Infrared transceiver. For best results, keep transmission distances less than or equal to 1 meter and a bias angle of less than 15 degrees.

Do not transmit Infrared signals near equipment with compressors, such as refrigerators or air conditioners.

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Contents Compaq Armada 6500 Family Reference Guide June Table of Contents System Software & Restoration Configuring Your NotebookTroubleshooting Memory UpgradesAcronyms Meaning AcronymsVii Special NoticesViii Quick Setup Guide Documentation KitReference Guide Documentation Kit Html On-line HelpRelated Documentation Compaq Web Sites Getting to Know Your Computer FeaturesComponents, Controls, and Indicators Front and Right Side ComponentsComponent Description Front and Right Side View Front and Left Side Components Front and Left Side View Back View Back ComponentsBottom View Bottom ComponentsGoalAction Controlling PowerTouch pad Using the Touch padTouch Pad On-line Help Plugging In and Turning OnConnecting the Universal AC Adapter Turning on the Notebook Computer Preparing the Battery for Use Using the BatteryReplacing the Battery Battery Removal and Installation8a Removing Battery 8b Removing Battery 9a Installing the Battery Installing the Battery9b Installing the Battery Using Your Modem Country Select UtilityUser Responsibility More Information How to Use Country SelectSystem Software & Restoration Installing Optional SoftwareInstalling Documentation and Applications Application DescriptionSoftware Title Software Description Make Boot Diskettes UtilitiesUtilities Utility Description Using AMI Diagnostics on CD AMI DiagnosticsSystem Software & Restoration Using AMI Diagnostics on Diskette QuickRestore Preparation Using the Compaq QuickRestore CDQuickRestore Procedures System Software & Restoration System Software & Restoration Configuring Your Notebook Running System SetupSystem Setup Utility Menu Configurable Features Updating Your Notebook Computers ConfigurationHelpful Hints Launching SubmenusAlternate Key Function Main Menu Feature Settings Comments\O Device Configuration Submenu Field Settings CommentsAdvanced Menu EPP Enhanced Security Menu Setting/Changing a Supervisor Password Setting/Changing a User Password Deleting a Supervisor or User Password Password on Undock Power MenuFeatureSettingsComments Boot Menu Exit Menu Feature Action CommentsMemory Upgrades Removing Memory Compartment Cover Installing Additional MemoryInstalling Memory Removing Memory Removing MemoryCompaq Web Site TroubleshootingProblem Possible Cause Action TroubleshootingRequested partition does Troubleshooting Software or hardware LCD Troubleshooting PC Card Troubleshooting Troubleshooting Audio and IR Troubleshooting Technical Specifications GTX6300MD System SpecificationsFeature Specification Environment Technical SpecificationsPreparing for a Technical Support Call Compaq Customer SupportWorldwide Telephone Numbers Worldwide Telephone NumbersLocation Country Code Telephone Number Worldwide Telephone Numbers Country Location Code Worldwide Telephone Numbers Location Country Code Israel IndiaItaly JapanNew Zealand NetherlandsNorway PolandSwitzerland SwedenTaiwan ThailandVenezuela Worldwide Telephone NumbersRegulatory Agency Series Numbers Regulatory NoticesFederal Communications Commission Notice ModificationsCables Canadian Notice Avis CanadienEuropean Notice Japanese Notice German Ergonomics Notice Airline Travel NoticeEnergy Star Compliance Battery Notice Power CordsBattery Recycling and Disposal Cdrh Regulations Laser SafetyLaser Information Modem Notices FCC Regulations PartFCC Rules and Regulations Part Industry Canada IC Notice Canadian Department Of CommunicationsSafety Notices Power Requirements Package ContentsBritish Approvals Board for Telecommunications Babt Statutory NoticesSuitability for Use Hook Flash Ringer Equivalence Number RENGuard Tone Speaker ControlPulse Dialing TimingRepeat Attempts Bell Noise Use as an Extension on an Approved PabxIdentification of Ports Additional FeaturesDialing Modes Available FacilitiesInternational Notice To the customerTo Telephone Sales Modem Approvals Telecom Network ApprovalsArea Country Approval Number Europe Pacific AsiaRegulatory Notices Index Index-2 IndexIndex-3 Index-4