Brother CM100DM operation manual Troubleshooting, Power Supply, Paper/Fabric Jam

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TROUBLESHOOTING

If the machine stops operating correctly, check the following possible problems before requesting service. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.

If the problem persists, contact the retailer who sold you this machine or the nearest authorized service center.

Power Supply

Symptom

Possible Causes (or Results)

Solutions

Reference

 

 

 

 

 

The AC adapter is not correctly

Check that the AC adapter is connected

 

The machine cannot be

to the machine and that the power cord is

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turned on.

connected to the machine.

connected to the AC adapter and

 

 

 

electrical outlet.

 

 

 

 

 

Mat

Symptom

Possible Causes (or Results)

Solutions

Reference

 

When the mat was inserted, it was

Insert the mat so that it is placed under

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the feed rollers on the left and right sides

The mat cannot be

not placed under the feed rollers.

of the feed slot.

 

 

 

inserted.

 

 

 

The mat was not loaded using the

Lightly insert the mat into the feed slot,

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“Feed” button.

and then press the “Feed” button.

 

 

 

The dotted marks on the part of the

Clean the dotted marks on the mat and

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mat that is inserted are dirty.

their surrounding area.

 

 

The mat cannot be

The dotted marks on the part of the

Attach the material while keeping it within

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mat that is inserted are hidden by

the adhesive area of the mat.

recognized.

material that was attached.

 

 

 

 

The mat was inserted so that the

Insert the mat so that the side with the

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side with the material attached is

 

material attached is facing up.

 

facing down.

 

 

 

 

 

The mat was inserted into the feed

Press the “Feed” button to feed out the

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The mat is fed in at an

slot at an angle.

mat, and then re-insert it straight in.

 

angle.

The corners of the mat are deformed

Replace the mat with a new one.

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(bent).

 

 

The material to be cut/

The material extends from the

Attach the material while keeping it within

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adhesive area of the mat.

the adhesive area of the mat.

drawn or original to be

 

scanned cannot be

The mat’s adhesive strength has

Replace the mat with a new one.

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attached to the mat.

decreased.

 

 

 

 

The material to be cut/drawn or

Press the “Feed” button while the mat is

 

 

being inserted to feed it out.

 

The mat cannot be fed

original to be scanned is jammed in

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If the mat does not feed out, turn off the

out.

the feeding mechanism in the

machine, and then carefully pull out the

 

 

machine.

 

 

mat.

 

 

 

 

When the mat is

The mat is not level due to the

With your hands, hold the mat level when

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weight of the material.

inserting it.

 

inserted, the attached

 

 

 

The mat’s adhesive strength has

 

 

material peels off.

Replace the mat with a new one.

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decreased.

 

 

 

5

Paper/Fabric Jam

Symptom

Possible Causes (or Results)

Solutions

Reference

 

 

 

 

 

There is an obstruction around the

Maintain space around the slot at the

page 9

 

back of the machine so that the mat can

 

slot at the back of the machine.

The mat cannot be fed.

be fed out.

 

 

 

 

The surface where the machine is

Place the machine on a flat, even surface.

—

 

installed is uneven.

 

 

 

 

 

 

 

61

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Contents Cutting Machine Trademarks Read Before DOWNLOADING, COPYING, Installing or UsingImportant Notice Important Safety InstructionsSymbols Used in This Document IntroductionImportant Safety Instructions Power Supply and AC AdapterInstallation Location For Safe Operation Unlawful Use of Scanning Equipment Precautions for Scanning Industry Canada Compliance Statement For Canada OnlyRegulation Getting Started ContentsScan an image FeaturesPatterns Pattern mode Scanning Scan modeUnit Descriptions Operation Panel Getting StartedParts and Functions Unit Descriptions Front Unit Descriptions RearTurning On/Off the Machine Adjusting the Angle of the Operation PanelFirst Steps Removing the Transport Packing MaterialsOperation of LCD Panel Preparation of Craft Paper/FabricCPress in the operation panel CAttach the material to the mat’s adhesive side Lightweight PaperMat and Cutting Blade Combinations BTest attaching the materialMedium Weight Paper Lightweight Fabric for Quilt PiecingAttaching the Material Lightweight Fabric for Quilt Piecing CPeel off the backing from the top of the support sheet DTest attaching the materialBacking light blue Adhesive Lightweight Fabric for Any Use Other Than Quilt Piecing EPeel off the backing from the contact sheet Glossy side of contact sheet Wrong side of fabricContact sheet Backing Medium Weight Fabric for Any Use Other Than Quilt Piecing Attaching Fabrics With the Double-Sided AdhesivePattern that was cut out Contact sheet Appropriate Blade Extension Adjusting the Blade ExtensionAdjusting the Cutting Blade Cutting SettingsTurning On the Machine Installing and Uninstalling the HolderSetting the Holder Trial CuttingGuides Feed rollers Selecting the Test PatternLoading the Mat AAttach the material that will be cut to the matUnloading the Mat CuttingWith a Blade Extension That Needs to be Adjusted Checking the Trial Cutting ResultsWith an Appropriate Blade Extension Settings Screen Machine SettingsOpening Screen Auto ShutdownSeam Allowance Pattern IntervalTutorial 1 Cutting Patterns DEdit the pattern using the pattern editing screenBasic Operations Pattern CuttingCSelect the second pattern to be used DEdit the pattern Selecting and Editing the Second PatternATouch the Add key in the pattern layout screen BSelect the category for the pattern to be cut outTutorial 2 Cutting Advanced Patterns Selecting and Editing the First Pattern Piece Cutting the First Pattern BPress the Start/Stop button to start cuttingBPeel from the mat the pattern piece that was cut out Editing and Cutting the Second Pattern Piece Selecting Desired Patterns Pattern SelectionSelecting a Single Pattern Selecting Multiple PatternsSpecifying the Selection Area Available in the following screen Advanced OperationsCutting and Editing Functions Pattern Editing FunctionsPattern Editing Functions Advanced Patterns Pattern SizingEditing the Pattern Piece Layout Editing Functions Pattern Layout ScreenWelding Merging the Outlines of Multiple Patterns Welding Merging the Outlines of Multiple PatternsEditing Individual Patterns Unifying Grouping Multiple PatternsDTouch in the layout editing screen ESelect , and then touch the OK keyTouch GCheck the preview, and then touch the OK key Scanning a Background Image Auto Layout FunctionsMaterial with a cutout displayed as background CPress the Start/Stop button to start scanningTouch EUse the layout editing functions to move the patternsCharacter Input Functions CType in the charactersECheck the character arrangement CTouch the OK key to finish saving the data Memory FunctionsSaving RecallingRecall from a USB flash drive Recall from the machine’s memoryPreparing the Pen Holder Drawing FunctionsDrawing PreparationSpecifying the Seam Allowance EAdjust the drawing speed and pressureATouch the pattern to be drawn BAdjust the seam allowance Cutting Around DrawingsATouch the Draw key Loading the MaterialCApply the seam allowance DTouch the Set key to finish editing the pattern MemoATouch the Cut key BAdjust the pen pressureBRemove the pen holder, and then install the blade holder CPress the Start/Stop button to start drawingScanning Functions Tutorial 3 Scanning and CuttingScanning Editing Cutting Lines EPress the Start/Stop button to start scanningFCheck the scanned image, and then touch the OK key Advanced Cutting Functions Outline DistanceOutlining and Framing ASelect the cutting line type in the image editing screen Tutorial 4- Creating Cutting DataEditing Cutting Data DPress the Start/Stop button to start scanningBTouch the OK key to finish saving the data ASelect the destination where the data will be savedSaving Data Recalling Cutting DataImage editing screen Editing PicturesSpecifying Delete Size CEdit the cutting data as necessary, and then cut or drawCutting line created No cutting line created Setting Image Detection LevelTutorial 5- Scanning to USB Scanning SpecificationsScan Settings DTouch to display the scanning settings screenAAttach the original that will be scanned to the mat Check the settings, and then touch the OK keyScanning and Saving FSelect the size of the scanning areaRemoving Replacement CriteriaConsumables Replacing the BladeInstalling CPull up the holder to leave the blade in the rubber areaBTwist on the holder cap to attach it to the holder Cleaning the Holder Care and MaintenanceCleaning Cleaning the MatCleaning Inside the Machine Cleaning the Scanner GlassNotch Adjusting the ScreenFAfter cleaning, perform a test scan CTurn the main power to off, then turn it back to onTroubleshooting Power SupplyPaper/Fabric Jam Cutting Scanning DrawingError Messages OK to continue? When the seam allowance setting for a pattern becomesBe an alternative editing method depending on your Project Turn the machine off Operation again Data cannot be deleted10.11.12 13.14.15 Part Name Part Code Optional AccessoriesCTouch the Update key to start the upgrade Upgrading the SoftwareIndex Page Page English 891-Z01 XF5251-001
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