Brother CM100DM operation manual Error Messages

ERROR MESSAGES

The following table lists some of the messages that may appear while the machine is operating as well as their corresponding solutions.

Perform the necessary operation according to the instructions in the message or the solution described here.

If the problem persists, contact the retailer who sold you this machine or the nearest authorized service center.

Error Messages	Causes / Solutions
A malfunction occurred. Turn the machine off, then on again.	Turn the machine off, then on again.
Built-in memory is corrupted.	The data on the machine’s memory is corrupted. Restart the
Initialize the memory.	machine.
	The message appears under the following conditions:
	- There are 301 or more patterns being cut in the “Direct
	Cut” mode.
	- There are 301 or more patterns being saved as cutting
	data in the “Scan to Cut Data” mode.
	Reduce the number of patterns being used.
Cannot operate when there are too many patterns.	- There are too many cutting lines to be created after large
	number of small patterns are scanned.
	- There are too many light tone patterns to be converted to
	two-tone (black and white) patterns while the image
	detection level is being adjusted.
	Scan images again after reducing the number of patterns
	arranged in the original.
	There is no scanned image or lines for scanning.
Cannot operate when there is no pattern.	Recheck the image to be scanned, and adjust the scanning
	area, image detection level and “Delete Size” settings.
	In addition, change the image drawn on the original to one
	more easily scanned.
Character string is too long for the mat.	Reduce the number of characters so that the length of the
	character string fits in the width of the 12-inch mat (maximum
	possible width 297 mm).
Initialization of the blade position failed.
Turn the machine off.	Turn the machine off, then on again.
Initialization of the head failed.
Turn the machine off.
No more patterns can be added to this combination.	301 or more patterns cannot be combined. Reduce the
	number of patterns.
	There is no pattern(s) to be cut out or drawn within the cutting
	area.
No pattern in the effective area.	To cut out or draw a pattern outside of the area, increase the
	setting for “Cut Area”, or move the pattern(s) into the area
	specified with “Cut Area” (page 23).
Not enough available memory to save the data.	Delete a file from the machine’s memory or USB flash drive.
	Perform one of the following to arrange the patterns.
	- Delete a pattern already arranged in the pattern layout
Not enough space on the mat.	screen.
Check pattern size, space on the mat, Cut Area (setting) or	- Resize a pattern in the arrangement.
Pattern Interval (setting).	- Enlarge the setting for “Cut Area” (page 23).
	- Reduce the spacing between arranged patterns using the
	“Pattern Interval” setting.
Not enough space on the mat.	Since there are too many patterns, they cannot be arranged.
	Reduce the number of patterns to the maximum shown on
Max: 10 (example: calculated number)
	the screen.
OK to retrieve and resume previous memory?	To use data from the previous operation, touch the “OK” key.
	(page 24)
Patterns cannot be unified.	The message appears when you are unifying patterns.
	Patterns with seam allowances and no seam allowances are
Invalid pair was selected.	selected as pairs. Select patterns, all of which have either
	seam allowances or no seam allowances.

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