Alice & Law KX-FL501NZ, KX-FL501AL manual Operations

Page 66

Operations

When a function does not work, check here before requesting help!

General

Problem

Cause & solution

 

 

 

I cannot make and receive

The power cord or telephone line cord is not connected.

 

 

calls.

Check the connections (p. 18).

 

 

If you used a splitter to connect the unit, remove the

 

 

 

splitter and connect the unit to the wall jack directly. If the

 

unit operates properly, check the splitter.

 

 

I cannot make calls.

The dialling mode setting is wrong. Change the setting of

 

 

 

feature #13 (p. 58) (KX-FL501AL only).

 

 

The unit does not work.

Disconnect the unit from the telephone line and connect

 

 

 

the line to a known working telephone. If the working

 

telephone operates properly, contact our service personnel

 

to have the unit repaired. If the working telephone does not

 

operate properly, contact your telephone company.

 

 

The unit does not ring.

The ringer volume is set to off. Adjust it (p. 23).

 

 

The other party complains

 

they only hear a fax tone and

FAX ONLY mode is set. Tell the other party the number is

only used for faxes.

 

cannot talk.

Change to TEL mode (p. 44) or TEL/FAX mode (p. 48).

 

 

 

The REDIAL/PAUSE button

 

does not function properly.

If this button is pressed during dialling, a pause will be

inserted. If pressed immediately after a dial tone is

 

obtained, the last number dialled will be redialled.

 

 

 

The receive mode does not

 

function properly.

A Distinctive Ring pattern of feature #31 is set (p. 60).

 

 

TEL/FAX mode is set (p. 48, 49).

 

During programming, I cannot

 

enter the code or ID number.

All or part of the numbers are the same. Change the code

or ID number of features #12 (p. 57), #41 (p. 60) and #49

 

(p. 61).

 

 

 

 

The unit beeps.

STOP to stop the

 

Recording paper has run out. Press

 

beeps and install paper.

 

 

 

 

Fax – sending

Problem

Cause & solution

 

 

I cannot send documents.

The telephone line cord is connected to the EXT jack on

 

 

the unit. Connect to the LINE jack (p. 18).

 

The other party’s fax machine is busy or has run out of

 

 

recording paper. Try again.

 

The other party’s machine is not a facsimile. Check with

 

 

the other party.

 

The other party’s fax machine rings too many times. Send

 

 

the fax manually – dial the number, confirm the fax tone,

 

then press FAX START .

 

 

 

(continued)

66

Image 66
Contents KX-FL501NZ Thank you for purchasing a Panasonic facsimile For your future referenceFor Australian users Installation Service difficultiesImportant information for Australian users Safety instructions Important safety instructionsToner cartridge Laser radiationFuser unit Drum unitOther Information Table of Contents Copy Accessory information AccessoriesIncluded accessories Model No Usage SpecificationsHelp Help ButtonHelp function Easy DialDocument guides Handset Finding the ControlsOverview Speaker Paper tray Left side of the unitLocation ONE-TOUCH DialSetup Toner cartridge and drum unitSurface Toner save feature Document stacker Paper tray, document stacker and paper stackerPaper tray Paper stackerRecording paper Adding paperConnections KX-FL501AL users Connect to LineKX-FL501NZ users To the single Menu Setting the date and timeDate and time, your logo and facsimile telephone number Menu Easy Dial SET StopSetting your logo Menu Recall Easy Dial SETHandset Mute To select characters using Easy Dial To select characters with the dial keypadDisplay order of characters Setting your facsimile telephone number To correct a mistake To delete a numberRinger volume VolumesAdjusting volumes Handset receiver volumeRecall Automatic DiallingStoring names and telephone numbers in ONE-TOUCH Dial Directory ProgramStoring names and telephone numbers in Easy Dial Editing and erasing a stored name and number Editing a stored name and numberErasing a stored station and item Easy Dial SET Directory Program StopUsing Easy Dial Making a voice call using ONE-TOUCH Dial and Easy DialUsing ONE-TOUCH Dial Lower Dial NAME/TEL NO. Stop MonitorCaller ID service from your phone company Caller IDHow Caller ID is displayed Monitor NAME/TEL no Viewing and calling back using caller informationCaller ID Search Display while viewingSample of a Caller ID list Confirming caller information using the Caller ID listPrinting and erasing the Caller ID list Caller ID Print Stop SETStoring caller information in ONE-TOUCH Dial and Easy Dial For Easy Dial Rotate Easy DialEasy Dial Lower SET Caller ID Search Receiving a request for voice contact Voice ContactInitiating voice contact Press MonitorSending a fax manually ResolutionSending Faxes FAX StartSending a fax using ONE-TOUCH Dial Easy Dial Stop Resolution Lower ONE-TOUCH Dial FAX StartMinimum size Effective scanning area Document weightDocuments you can send Maximum sizeJournal report Reports for confirmationSending report Sample of a sending reportManual Broad Broadcast transmissionProgramming the stations Broadcast ONE-TOUCHAdding a new station Easy Dial SET Directory ProgramErasing a stored station Easy Dial Stop Resolution FAX Start SET Sending the same document to pre-programmed partiesManual Broad Broadcast Setting the unit to receive faxes Receiving FaxesWith a PC Remote Fax activationReceiving a fax manually TEL mode Answering all calls manuallyActivating TEL mode Stop FAX StartFAX only mode All calls are received as faxes Activating FAX only modeUsing the unit with an answering machine Setting up the fax machine and an answering machineReceiving voice calls How the fax machine and answering machine workReceiving a voice message and fax document in one call Receiving fax callsCall is received TEL/FAX delayed ring count Voice callTo set TEL/FAX mode Silent fax recognition ring countWhen an extension telephone is connected TEL/FAX delayed ring countUsing with an answering machine and computer Extension telephoneTo switch to the TEL/FAX mode Turning the Auto Answer mode on remotelyTo switch to the FAX only mode Menu SETDistinctive ring service Setting the ring pattern detectionDisplay Pager call when the unit receives a faxWhen your pager receives a pager call Menu Monitor Easy Dial SET REDIAL/PAUSECopying To select the resolution according to the type of documentCopy Start Stop Collate Resolution Copy Zoom Making a copyTo reduce or enlarge a document To collate multiple copiesFeatures Summary ProgrammingGeneral programming method Programming table Basic featuresError OFF#13 How to set menu optionsTone Bell#23 Advanced features#22 #25Normal #49 #44#46 #58FAX only Error Messages Communication message Error Cause & solution CodeReports Display message Cause & solution DisplayError Messages Operations Letters on their received Problem Cause & solution Other party complains thatProblem Cause & solution Cannot receive documents Document are distorted or notProblem Cause & solution Problem Cause & solution Cannot select the desiredReceive mode Auto Answer to turn onIf a power failure occurs Fuser unit gets hot ReplacementReplacing the toner cartridge and the drum unit Do not touch itGreen drum surface When the recording paper has jammed in the unit JamsRecording paper jam When the recording paper was not fed into the unit properly Document jams sending No feeding or multiple feeding occurs while sending Cleaning Cleaning the inside of the unitRemove the drum and toner unit by Printed Reports Reference lists and reportsEasy Dial SET Stop Technical data about this product Drum life SpecificationsToner life Toner life for KX-FA76AIndex IndexIndex Page PFQX1502ZA WM0101NK0