Alice & Law KX-FL501AL manual Problem Cause & solution Other party complains that, Clear, Fax call

Page 67

		Operations
Fax – sending (cont.)

Problem		Cause & solution

The other party complains that		If your line has special telephone services such as call
		●
letters on their received		waiting, the service may have been activated during fax
document are distorted or not		transmission. Connect the unit to a line that does not have
clear.		these services.
		The extension telephone on the same line is off the hook.
		●
		Hang up the extension telephone and try again.
		Try copying the document. If the copied image is clear, there
		●
		may be something wrong with the other party’s machine.

The other party complains that		The glass or rollers are dirty. Clean them (p. 76).
		●
dirty patterns or black lines
appear on their received
document.

I cannot make an international		Use the overseas transmission mode of feature #23 (p. 59).
fax call.		●
fax call.		Add two pauses at the end of the telephone number or dial
		●
		manually.

Fax – receiving

Problem		Cause & solution

I cannot receive documents.		The telephone line cord is connected to the EXT jack on
		●
		the unit. Connect to the LINE jack (p. 18).

I cannot receive documents		The receive mode is set to TEL mode. Set to FAX ONLY
		●
automatically.		mode (p. 45) or TEL/FAX mode (p. 48, 49).
		The time taken to answer the call is too long. Decrease the
		●
		number of rings of features #06 (p. 57), #30 (p. 60) and
		#78 (p. 62).

The display shows the		The incoming call is not a fax. Change the receive mode to
		●
following message, but faxes		TEL mode (p. 44).
are not received.

CONNECTING


A blank sheet is ejected.		●The other party placed the document in their fax machine
		the wrong way. Check with the other party.

A white line or a dirty pattern		●The glass or rollers are dirty. Clean them (p. 76).
appears on your recording paper.

The printing quality is poor.		●The other party sent a faint document. Ask them to send a
		clearer copy of the document.
		Some paper has instructions recommending which side to
		●
		print on. Try turning the paper over.
		You may have used paper with a cotton and/or fiber content
		●
		that is over 20%, such as letterhead or resume paper.
		The remaining toner is low. Replace the toner cartridge (p. 70).
		●
		We recommend you replace the drum unit every third time
		●
		you replace the toner cartridge (p. 70). To check the drum
		life and quality, please print the printer test list (p. 78).
		The toner save mode of feature #79 is on (p. 62).
		●

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Contents KX-FL501NZ For your future reference Thank you for purchasing a Panasonic facsimileFor Australian users Service difficulties InstallationImportant information for Australian users Important safety instructions Safety instructionsDrum unit Laser radiationFuser unit Toner cartridgeOther Information Table of Contents Copy Model No Usage Specifications AccessoriesIncluded accessories Accessory informationEasy Dial Help ButtonHelp function HelpSpeaker Paper tray Left side of the unit Finding the ControlsOverview Document guides HandsetONE-TOUCH Dial LocationToner cartridge and drum unit SetupSurface Toner save feature Paper stacker Paper tray, document stacker and paper stackerPaper tray Document stackerAdding paper Recording paperKX-FL501AL users Connect to Line ConnectionsKX-FL501NZ users To the single Menu Easy Dial SET Stop Setting the date and timeDate and time, your logo and facsimile telephone number MenuMenu Recall Easy Dial SET Setting your logoHandset Mute To select characters with the dial keypad To select characters using Easy DialDisplay order of characters To correct a mistake To delete a number Setting your facsimile telephone numberHandset receiver volume VolumesAdjusting volumes Ringer volumeDirectory Program Automatic DiallingStoring names and telephone numbers in ONE-TOUCH Dial RecallStoring names and telephone numbers in Easy Dial Editing a stored name and number Editing and erasing a stored name and numberEasy Dial SET Directory Program Stop Erasing a stored station and itemLower Dial NAME/TEL NO. Stop Monitor Making a voice call using ONE-TOUCH Dial and Easy DialUsing ONE-TOUCH Dial Using Easy DialCaller ID Caller ID service from your phone companyHow Caller ID is displayed Display while viewing Viewing and calling back using caller informationCaller ID Search Monitor NAME/TEL noCaller ID Print Stop SET Confirming caller information using the Caller ID listPrinting and erasing the Caller ID list Sample of a Caller ID listFor Easy Dial Rotate Easy Dial Storing caller information in ONE-TOUCH Dial and Easy DialEasy Dial Lower SET Caller ID Search Press Monitor Voice ContactInitiating voice contact Receiving a request for voice contactFAX Start ResolutionSending Faxes Sending a fax manuallyEasy Dial Stop Resolution Lower ONE-TOUCH Dial FAX Start Sending a fax using ONE-TOUCH DialMaximum size Effective scanning area Document weightDocuments you can send Minimum sizeSample of a sending report Reports for confirmationSending report Journal reportBroadcast ONE-TOUCH Broadcast transmissionProgramming the stations Manual BroadEasy Dial SET Directory Program Adding a new stationErasing a stored station Sending the same document to pre-programmed parties Easy Dial Stop Resolution FAX Start SETManual Broad Broadcast Receiving Faxes Setting the unit to receive faxesRemote Fax activation With a PCStop FAX Start TEL mode Answering all calls manuallyActivating TEL mode Receiving a fax manuallyActivating FAX only mode FAX only mode All calls are received as faxesSetting up the fax machine and an answering machine Using the unit with an answering machineReceiving fax calls How the fax machine and answering machine workReceiving a voice message and fax document in one call Receiving voice callsSilent fax recognition ring count TEL/FAX delayed ring count Voice callTo set TEL/FAX mode Call is receivedTEL/FAX delayed ring count When an extension telephone is connectedExtension telephone Using with an answering machine and computerMenu SET Turning the Auto Answer mode on remotelyTo switch to the FAX only mode To switch to the TEL/FAX modeSetting the ring pattern detection Distinctive ring serviceMenu Monitor Easy Dial SET REDIAL/PAUSE Pager call when the unit receives a faxWhen your pager receives a pager call DisplayMaking a copy To select the resolution according to the type of documentCopy Start Stop Collate Resolution Copy Zoom CopyingTo collate multiple copies To reduce or enlarge a documentProgramming Features SummaryGeneral programming method OFF Basic featuresError Programming tableBell How to set menu optionsTone #13#25 Advanced features#22 #23Normal #58 #44#46 #49FAX only Communication message Error Cause & solution Code Error MessagesReports Display Display message Cause & solutionError Messages Operations Document are distorted or not Problem Cause & solution Other party complains thatProblem Cause & solution Cannot receive documents Letters on their receivedAuto Answer to turn on Problem Cause & solution Cannot select the desiredReceive mode Problem Cause & solutionIf a power failure occurs Do not touch it ReplacementReplacing the toner cartridge and the drum unit Fuser unit gets hotGreen drum surface Jams When the recording paper has jammed in the unitRecording paper jam When the recording paper was not fed into the unit properly Document jams sending No feeding or multiple feeding occurs while sending Cleaning the inside of the unit CleaningRemove the drum and toner unit by Reference lists and reports Printed ReportsEasy Dial SET Stop Technical data about this product Toner life for KX-FA76A SpecificationsToner life Drum lifeIndex IndexIndex Page PFQX1502ZA WM0101NK0