Help
The error light comes on and an error message is displayed.
An error report is automatically printed. Press the Stop button to reset the machine and check the message against the Error Messages list, page 42.
If you run out of paper or ink.
Your PaperJet 55E will store incoming faxes in the memory.
If you run out of paper or ink or the paper jams during reception, or if you open the printer cover, printing will stop and the fax you are receiving will be temporarily stored in the memory. Once the problem has been resolved, your machine will start printing again.
Replacement cartridges (Code M 2191 - mono, Code M2177 - colour) are available
by telephone 0870 240 7285.
If there is a power failure
In the case of power failure, the fax machine will keep the data for:
•numbers stored in the
•reports
Any documents stored in the memory will be lost.
When the power is restored your machine will print out a report which shows the total number
of pages (both received and stored for sending) lost from the memory.
Your machine doesn’t switch on
Check that the mains power is plugged in and switched on.
The document cannot be inserted into the document feeder
Check the size of the document. See page 16 for correct sizes.
Fax documents are not sent
Check that the document is not jammed in the machine.
The line may be busy. Your machine will retry automatically 3 times at 2 minute intervals.
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