Canon C50 manual Error Codes, Messages, and Solutions, II-21

Page 38

Error Codes, Messages, and Solutions (8-30)

This table lists the error messages that appear in the MultiPASS C50's LCD display and the corresponding error codes that appear in activity reports, and tells what to do for each.

Message

Error Code

Cause

Action

AUTO REDIAL

±

The receiving fax

±

 

 

machine was busy and

 

 

 

the MultiPASS C50 is

 

 

 

waiting to redial.

 

BUSY/NO SIGNAL

#005/018

The telephone number

Try sending the document

 

 

you dialled is busy.

again later.

The other party's fax machine is not working properly.

The other party is not using a G3 fax machine.

The telephone line type setting on your MultiPASS C50 is incorrect.

The receiving fax machine did not answer within 55 seconds.

CALLING

±

The MultiPASS C50 is

 

 

dialling the receiving

 

 

fax machine.

CARTRIDGE JAMMED

±

The cartridge is

 

 

jammed.

Contact the other party and have them check their fax machine.

Contact the other party and have them send or receive the document using a G3 machine.

Set your MultiPASS C50 for your telephone line (tone or pulse).

Contact the other party and have them check their fax machine. You can also try to send the document manually. For an overseas call, add pauses to the registered number.

If you want to cancel the transmission, press the (STOP) button.

Open the printer cover, check for any jammed paper in the unit, and remove if necessary. Do not try to manually move or stop the cartridge holder.

The numbers in parentheses indicate the pages in the MultiPASS C50 User's Guide on which you can ®nd detailed information.

II-21

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Contents C S I M I L E S Unpacking Your MultiPASS C50 Removing Shipping Materials Attaching the Sending Document Support Attaching the Document SupportAttaching the Output Tray Extension Attaching the Local Language LabelsConnecting the MultiPASS C50 to Your PC Connecting the Telephone LineConnecting the Power Cord Installing the BJ CartridgePress Cartridge Loading Print Media for Automatic FeedCartridge Loading Print Media for Manual Feed Entering Your Identication Information Press FunctionInstalling in Windows 95/98 To install the Desktop ManagerTo change setup options in the Desktop Manager ManagerPage Page Page Page Page II. Quick Reference Guide II-1II-2 Getting Acquainted with Your MultiPASS C50Operation Panel Alarm lamp Receive Mode buttonResolution button Document feed leverSpecial Function Buttons Manual Sending Via the Handset Sending DocumentsMemory Sending Dialling MethodsUsing Group Dialling Using One-Touch Speed DiallingUsing Coded Speed Dialling Press Coded DialDifferent Ways to Receive a Fax Setting the Receive ModePress Receive Mode II-7II-8 Making CopiesSelecting Automatic/Manual Document Feed Storing Numbers for Coded Speed Dialling II-9Storing Numbers for One-Touch Speed Dialling II-10II-11 Creating Groups for Group DiallingTo store a group under a coded speed dialling code II-12 II-13 Sending a Fax from Your Computer PC FaxingTo send a PC fax If Your Computer Is Off Receiving a FaxIf Your Computer Is Turned On II-15 Printing a DocumentTo print a document To scan an image with the Desktop Manager II-16II-17 Scanning from a Windows ApplicationTo scan an image from a Windows application Dening a Group Speed Dial Code Setting Up Speed Dial AssignmentsAssigning an Individual Recipient to a Speed Dial Code To add a recipient to the Address BookII-19 Using MultiPASS DiagnosticsTo use MultiPASS Diagnostics II-20 Jams in the Automatic Document Feeder ADFJams in the Sheet Feeder Error Codes, Messages, and Solutions II-21II-22 Change CartridgeII-23 DOC TOO LongII-24 Memory FullII-25 Recd in MemoryII-26 II-27 II-28 II-29 II-30 II-31