Canon C50 manual Using MultiPASS Diagnostics, To use MultiPASS Diagnostics, II-19

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Using MultiPASS Diagnostics

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If you have dif®culties with your MultiPASS software or hardware, you can use the MultiPASS Diagnostics. You use the MultiPASS Diagnostics to verify your MultiPASS software and hardware installation, and identify hardware problems.

The MultiPASS Diagnostics produces a report with information you can use to resolve your problem. You can save the report to an ASCII text ®le on your hard drive.

To use MultiPASS Diagnostics:

1.Open the MultiPASS Diagnostics.

On the Windows desktop, click Start, and then point to Programmes. On the Programmes menu, point to Canon MultiPASS C50. Then click MultiPASS Diagnostics.

The MultiPASS Diagnostics displays a message indicating if all tests were performed successfully. Messages appear suggesting solutions for any problems detected.

2.When prompted in a dialog box, click Yes to view the log ®le.

3.In the MultiPASS Diagnostics window, to save the log ®le, choose Save As on the File menu.

4.In the Save As dialog box, specify the drive, directory, and ®lename for saving the ®le. Then click OK.

5.To exit the MultiPASS Diagnostics window, on the File menu, click Exit.

The numbers in parentheses indicate the pages in the MultiPASS Desktop Manager for Windows User's Guide on which you can ®nd detailed information.

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Contents C S I M I L E S Unpacking Your MultiPASS C50 Removing Shipping Materials Attaching the Sending Document Support Attaching the Document SupportAttaching the Output Tray Extension Attaching the Local Language LabelsConnecting the MultiPASS C50 to Your PC Connecting the Telephone LineConnecting the Power Cord Installing the BJ CartridgeLoading Print Media for Automatic Feed CartridgePress Cartridge Loading Print Media for Manual Feed Entering Your Identication Information Press FunctionInstalling in Windows 95/98 To install the Desktop ManagerTo change setup options in the Desktop Manager ManagerPage Page Page Page Page II. Quick Reference Guide II-1Getting Acquainted with Your MultiPASS C50 Operation PanelII-2 Receive Mode button Resolution buttonAlarm lamp Document feed leverSpecial Function Buttons Sending Documents Memory SendingManual Sending Via the Handset Dialling MethodsUsing One-Touch Speed Dialling Using Coded Speed DiallingUsing Group Dialling Press Coded DialSetting the Receive Mode Press Receive ModeDifferent Ways to Receive a Fax II-7Making Copies Selecting Automatic/Manual Document FeedII-8 Storing Numbers for Coded Speed Dialling II-9Storing Numbers for One-Touch Speed Dialling II-10Creating Groups for Group Dialling To store a group under a coded speed dialling codeII-11 II-12 Sending a Fax from Your Computer PC Faxing To send a PC faxII-13 Receiving a Fax If Your Computer Is Turned OnIf Your Computer Is Off Printing a Document To print a documentII-15 To scan an image with the Desktop Manager II-16Scanning from a Windows Application To scan an image from a Windows applicationII-17 Setting Up Speed Dial Assignments Assigning an Individual Recipient to a Speed Dial CodeDening a Group Speed Dial Code To add a recipient to the Address BookUsing MultiPASS Diagnostics To use MultiPASS DiagnosticsII-19 Jams in the Automatic Document Feeder ADF Jams in the Sheet FeederII-20 Error Codes, Messages, and Solutions II-21II-22 Change CartridgeII-23 DOC TOO LongII-24 Memory FullII-25 Recd in MemoryII-26 II-27 II-28 II-29 II-30 II-31