Agilent Technologies 82350B manual Hardware Checks, Check cables/connections/power

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Troubleshooting Guidelines

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82350 Hardware Checks

This section gives guidelines to make hardware troubleshooting checks for the 82350, including:

•Check Cables/Connections/Power

•Check Device Manager

•Sound Card Does Not Work

•Data Transfers to Devices Fail

•Connection Expert Finds 82350 Card with Serial Number

Check cables/connections/power

N O T E

We suggest you start your troubleshooting sequence by performing the following hardware checks. If the hardware checks do not solve the problem, see 82350 Software Checks.

There are no user-serviceable parts for the 82350. If you suspect a hardware failure for the 82350, contact Agilent for instructions to return the unit.

1Check GPIB Cable Connections. Check all GPIB cables for good connection to the GPIB connector on the 82350 installed in your PC and the GPIB cable connections between all connected GPIB instruments. An improperly attached GPIB connector can cause the bus to malfunction.

2Check GPIB Cables for Damage. Check all GPIB cables for cuts/damage and check for bent/misaligned/crushed connector pins. Replace cables as required.

3Disconnect/Reconnect GPIB Cables. If Steps 1 and 2 do not solve the problem, try disconnecting and reconnecting (or replacing) GPIB cables.

82350B Installation and Configuration Guide

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Contents PCI Gpib Manual Part Number Safety Notices Safety Symbols Page General Safety Information Environment Conditions Regulatory Markings Page Declaration of Conformity Contents Specifications and Information Installing and Configuring 182350B system overview Getting StartedCheck your shipment Before you installSystem requirements Windows XP Service Pack 3 or later1Ghz 32- bit x86, 1GHz 64- bit x64, no support for Itanium64 Create an emergency repair disk Checking for installed Agilent IO Libraries Installing the Agilent IO Libraries SuiteInstalling and Configuring Installing Agilent IO Libraries Suite Click Start Run Installing and Configuring the 82350 If you accept the Typical Installation, click Next and pro Installing and Configuring the 82350 When you are done selecting features, click Next Installing and Configuring the 82350 T E Installing the 82350 in your PC Connecting your instruments4Remove the PC cover Connecting instruments to Installing and Configuring 8Connecting a single Gpib instrument Example Connecting Multiple Gpib Instruments Installing configuration files Configuring10Agilent Connection Experts Configuring the 82350 interface11Configure Gpib card parameters System Installing and Configuring the 82350 Verifying instrument communication Communicating with your instruments12Agilent Interactive IO Programming your instrumentsAccessing Programming Manuals and Help Example Gpib Interface Configuration 13Interface configuration for multiple instruments Troubleshooting Guidelines 1Troubleshooting overview Troubleshooting OverviewHardware Checks Check cables/connections/powerCheck Device Manager Number ffffffff Troubleshooting Guidelines 82350B Installation and Configuration Guide Software Checks Disable Connection Expert Auto-Discovery82350B Installation and Configuration Guide Set 82350 Read/Write Performance Mode 82350B Installation and Configuration Guide Troubleshooting Guidelines Agilent IO Libraries Suite Checks Check IO Libraries Suite installationCheck IO Control operation Install IO Libraries Suite if 82350 was installed first Windows XP/Vista/7 Specifications Information General Requirements +5V PCI General CharacteristicsAccessing an Electronic Copy of this Guide URL Contacting AgilentSpecifications and Information Gpib IndexWeb sites, Agilent Contact us