Agilent Technologies 82350B manual Troubleshooting Overview, 1Troubleshooting overview

2 Troubleshooting Guidelines

Troubleshooting Overview

A suggested troubleshooting flowchart for the 82350, installed instruments, and the Agilent IO Libraries Suite follows. We suggest that you start at Step 1 and then go to Step 2 and then to Step 3, as required.

1 82350 Hardware Checks

Typical Causes

Bad GPIB cables/connections or power not ON for PC or instruments.

2 82350 Software Checks 3 IO Libraries Checks

Typical Causes	Typical Causes
GPIB card drivers not installed	Agilent IO Libraries Suite not
or GPIB card not properly	installed or improper IO
configured.	Libraries Suite configuration

Check Cables/

Connections/Power

Check Device Manager

Other Hardware Checks

After Doing These Checks:

-If the cause is not identified, see GPIB Software Checks

-If the cause is identified as an 82350 hardware problem, contact Agilent to return the 82350.

Check for GPIB

Driver Files

Disable Connection Expert

Auto-Discovery

Check BIOS/Interrupts

Settings

Set 82350 Read/Write

Performance Mode

After Doing These Checks:

-If the cause is not identified, see Agilent IO Libraries Checks

-If the cause is identified, but the problem cannot be fixed, contact Agilent for support.

Check IO Libraries Suite

Installation

Check IO Control

Operation

Install Libraries (if GPIB

Already Installed)

After Doing These Checks:

-If the cause is not identified or the problem cannot be fixed, contact Agilent for support.

Figure 2-1Troubleshooting overview

34 82350B Installation and Configuration Guide