2Troubleshooting Guidelines
•If this group is displayed, click Agilent IO Libraries Suite Utilities IO Control to display the IO icon. Then, click the icon and click About Agilent IO Control to display the installed version (must be version 15 or greater).
•If neither the IO icon nor the Agilent IO Libraries program group is displayed, no Agilent IO Libraries are installed. In this case, or if the installed version is not 15.0 or greater, you must install the latest version (see Step 2, following).
2Install Agilent IO Libraries Suite (as Required). If Version 15.0 or greater of the Agilent IO Libraries is not installed on your PC, install the IO Libraries Suite. Otherwise, go to “Check IO Control Operation”.
Check IO Control operation
When the Agilent IO Libraries Suite was installed, an IO Control was created. When the IO Control is active, it is displayed as a blue circled IO icon on the Windows Notification Area. If the IO Control is deactivated, SICL/VISA applications that are running with the 82350 will be unable to open sessions.
By default, the IO Control is always active after the Agilent IO Libraries Suite is installed and the blue IO icon is displayed. However, the IO Control may be active even though the blue IO icon is not displayed. There are two ways that the blue IO icon can be hidden:
•Hiding Agilent IO Control. Clicking the blue IO icon and then clicking Hide Agilent IO Control, or unchecking View Agilent IO Control in Connection Expert, hides the IO icon, but does not deactivate the IO Control.
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