Agilent Technologies 82350B manual Troubleshooting Guidelines

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2 Troubleshooting Guidelines

one of them returns TRUE (meaning that it handled the interrupt). The ISR’s responsibility is to correctly return TRUE if its device was interrupting, or FALSE if not.

4Perform Driver Workarounds. Here are some ways to work around drivers that are not behaving properly:

a Upgrade the drivers for devices sharing an IRQ with the 82350, including but not limited to, your video drivers, your LAN drivers, Agilent IDE and/or SCSI drivers, and your sound drivers.

b Try to force the Agilent driver to be installed earlier in the ISR chain.

c For Windows 98 SE, change your BIOS Installed OS setting. Try all the different values and use the one that works.

d For Windows 98 SE, make sure all devices sharing an IRQ with our card have drivers installed. Right- click My Computer and select Properties, then Device Manager. Highlight Computer and click Properties. Find the 82350 card and check that all other cards on the same IRQ have a valid driver, not the big yellow question- mark.

5Reconfigure Your PC. Configure your PC so as to not share IRQ lines. Many PCI cards have bugs when sharing IRQ lines. You may or may not be able to do this on your PC; many PCs can be configured using the setup option when the PC is first booting.

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82350B Installation and Configuration Guide

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Contents PCI Gpib Manual Part Number Safety Notices Safety Symbols Page General Safety Information Environment Conditions Regulatory Markings Page Declaration of Conformity Contents Specifications and Information Installing and Configuring Getting Started 182350B system overviewBefore you install Check your shipmentWindows XP Service Pack 3 or later System requirements1Ghz 32- bit x86, 1GHz 64- bit x64, no support for Itanium64 Create an emergency repair disk Installing the Agilent IO Libraries Suite Checking for installed Agilent IO LibrariesInstalling and Configuring Installing Agilent IO Libraries Suite Click Start Run Installing and Configuring the 82350 If you accept the Typical Installation, click Next and pro Installing and Configuring the 82350 When you are done selecting features, click Next Installing and Configuring the 82350 T E Connecting your instruments Installing the 82350 in your PC4Remove the PC cover Connecting instruments to Installing and Configuring 8Connecting a single Gpib instrument Example Connecting Multiple Gpib Instruments Configuring Installing configuration filesConfiguring the 82350 interface 10Agilent Connection Experts11Configure Gpib card parameters System Installing and Configuring the 82350 Communicating with your instruments Verifying instrument communicationProgramming your instruments 12Agilent Interactive IOAccessing Programming Manuals and Help Example Gpib Interface Configuration 13Interface configuration for multiple instruments Troubleshooting Guidelines Troubleshooting Overview 1Troubleshooting overviewCheck cables/connections/power Hardware ChecksCheck Device Manager Number ffffffff Troubleshooting Guidelines 82350B Installation and Configuration Guide Disable Connection Expert Auto-Discovery Software Checks82350B Installation and Configuration Guide Set 82350 Read/Write Performance Mode 82350B Installation and Configuration Guide Troubleshooting Guidelines Check IO Libraries Suite installation Agilent IO Libraries Suite ChecksCheck IO Control operation Install IO Libraries Suite if 82350 was installed first Windows XP/Vista/7 Specifications Information General Requirements General Characteristics +5V PCIAccessing an Electronic Copy of this Guide Contacting Agilent URLSpecifications and Information Index GpibWeb sites, Agilent Contact us