Airlink101 AP411W user manual Troubleshooting

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Troubleshooting

This section provides solutions to problems that can occur during the installation and operation of the 108Mbps SuperG Wireless Access Point. We cover various aspects of the network setup, including the network adapters. Please read the following if you are having problems.

Note: It is recommended that you use an Ethernet connection to configure the Wireless Access Point.

1.The computer used to configure the 108Mbps SuperG Wireless Access Point cannot access the configuration menu.

Check that the LAN LED on the 108Mbps SuperG Wireless Access Point is ON. If the LED is not ON, check that the cable for the Ethernet connection is securely inserted.

Check that the Ethernet adapter is working properly.

Check that the IP address is in the same range and subnet as the 108Mbps SuperG Wireless Access Point.

Note: The IP address of the 108Mbps SuperG Wireless Access Point is 10.0.0.1. All the computers on the network must have a unique IP address in the same range, e.g., 10.0.0.x. (where x is any number between 2 – 254). Any computer that has identical IP address will not be visible on the network. They must all have the same subnet mask, e.g., 255.0.0.0

2. The wireless client cannot access the Internet in Infrastructure mode.

Make sure the wireless client is associated and connected to the correct access point. To check this connection: Right-clickon the wireless network connection icon in the taskbar and select View Available Wireless Networks. The Connect to Wireless Network screen will appear. Please make sure you have selected the correct available network, as shown in the illustration below.

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Model # AP411W User’s Manual Table of Contents Package Contents IntroductionConnections Wireless Basics Installation Considerations Connecting the Access Point Configuring the Access Point Optional Establishing Wireless ConnectionSsid default Select Internet Protocol TCP/IP and click Properties Click Close Page Page Web Configuration Utility Configuration IP Address Advanced Setup255.0.0.0 Configuration Device Information Configuration AP Mode Settings Configuration Wlan Parameter Settings Page Configuration Wlan Partition Configuration Access Control SettingsConfiguration Security Settings ControlKey Size WPA Mode Additional WPA settings Radius Server Required Management Administration Maintenance Update Firmware Management MiscMaintenance Configuration File Maintenance Restart SystemStatistics Page Troubleshooting Why can’t I get a wireless connection? Why does my wireless connection keep dropping?Forgot my encryption key Reset Technical Specifications Device ManagementTechnical Support Receiver Sensitivity