ADTRAN Express XRT manual On-Line Services, Pre-Sales Inquiries and Application Support

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On-Line Services

ADTRAN Internet Homepage: http://www.adtran.com

The ADTRAN Internet homepage contains an ISDN Info Desk with the following information:

•General product information

•Modem scripts for popular software applications

•Frequently asked questions (FAQs) about common telecommunication issues.

•Setup information for ADTRAN ISDN products.

Electronic Mail: support@adtran.com

Electronic mail technical support allows customers to ask general ques- tions and post noncritical technical support issues about ADTRAN prod- ucts and services. A 24-hour response time can be expected.

Fax Service: 205-963-7941

Field support questions are accepted by fax at this number.

FAXBack Service: 205-963-8200

ADTRAN documentation and support notes can be easily faxed to you by calling and following the simple instructions to request the documents you need.

Pre-Sales Inquiries and Application Support

For Reseller or End-User

Based on the information needed, please contact your local Distributor, Dealer, or Reseller first. If they are unable to assist you, call Applications Assistance at (800) 615-1176 for product usage questions or Inside Sales at

(800)827-0807 for list price, availability, and purchase locations nearest

you.

Post-Sales Support

For Reseller or End User

Based on the information needed, please contact your local Distributor, Dealer, or Reseller first. If they are unable to assist you, call ADTRAN Technical Support at (888) 4-ADTRAN and have the unit serial number available.

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Contents User Guide Express XRTTrademarks Service Type Service Order Code Page Canadian Equipment Limitations Canadian Emissions RequirementsPage Page Page Nynex Telephone Company Contacts for Isdn ServicePage Table of Contents Installing an Analog Modem List of Figures List of Tables Figure B-1 Front Panel LEDsChapter Overview Express XRT OverviewGetting Started For a Macintosh Minimum RequirementsWhat You Provide For a PCWhat Adtran Provides Express XRT ContentsOverview Chapter Installation Installing the Adtran Express XRTVerify Switch Settings Dip Switches on Rear Panel Connecting the Express XRTExpress XRT Software Installation Go to the Express XRT Software Installation sectionStandard Isdn Internet/Remote Access Application Select Adtran Express XRT from the Drivers list Microsoft Windows 95 and Windows NT Windows 95 Plug and PlaySelect Adtran Express XRT from the Drivers list Microsoft Windows 3.1 and Windows NT Installation OptionsGo to the section Using the Express Configuration Wizard on Get On With ItWindows NT 3.51 INF File Installation Double-click the Express Configuration Installer icon Macintosh InstallationConference Calling Basic Telephone ServiceSupplementary Voice Services Call WaitingPhone Number Allocation Single Phone Number OperationAutomatic Redial For the Macintosh operating system Using the Express Configuration WizardFor Windows 95 and WIndows NT For WIndows 3.x and WIndows NTExpress Configuration Automatic Guide option Installation Auto-Detect button Auto-Detect SPIDs/Switch Type Expert IsdnExpress Configuration Wizard Connection Tab This option only applies to North American switchesExpress Configuration Wizard Tray Tool Using the Express Configuration Wizard HelpPreferences Tab Express Configuration Wizard Tray ToolExpress XRT Disabled, External Analog Modem Enabled Express XRT Enabled, External Analog Modem DisabledUnknown State Refresh Express Configuration Tray Tool MenuEnable/Disable Modem PropertiesExit Installing Windows 95 Dial-Up NetworkingVT 100 Terminal Emulation VT 100 ConfigurationVT 100 Terminal Status Buffer VT 100 Terminal Configuration MenuVT 100 Terminal Status Buffer Menu External Analog Modem Application Installing an Analog ModemExternal Analog Modem Application Connecting an External Analog ModemHave Disk Installing a New External Analog ModemClick Connect External Modem Select Dont detect my modem I will select it from a listRequired External Analog Modem Settings Configuring an External Analog ModemControlling an External Analog Modem Express Configuration Wizard Modem EnableNo Modem Attached Error Message Express Configuration Wizard Connecting an External ModemExpress Configuration Wizard Modem Disable Terminal Emulation Modem EnableDEM Found HyperACCESS Enabling an External Analog Modem HyperACCESS Verifying External Modem ConnectionTerminal Emulation Modem Disable HyperACCESS Disabling an External Analog ModemInternal Analog Modem Application Internal Analog Modem Application Connecting an Internal Analog ModemFactory Default Configuration Chapter Application ConfigurationProfile Configurations Factory PPP 64k InternetFactory Multilink PPP 128k Internet Factory Async Bonding 128k Remote Access Express Configuration WizardStarting the Express Configuration Wizard Software Factory V.120 64k Remote AccessCreating a Custom Profile Internet and Remote AccessIsdn Setup Tab Defining a User Program Button Protocol TabAdvanced Tab Message Waiting Indicator Inactivity TimerCalling Features Options Calling Features TabIncoming Voice Call Options Flash/Hook DefaultEnable Call Rejection List Enable Anonymous Call RejectionBBS Applications Defining a Custom HyperACCESS SessionShiva Password Authentication Protocol Spap Application Configuration Chapter Upgrading Software Express Configuration WizardDiagnostics Tab HyperACCESS Send Dialog Box Power/Line LED Flashes and B1 and B2 LEDs are Off Chapter TroubleshootingTroubleshooting Guidelines Power/Line LED is OffPower/Line LED, B1, and B2 LEDs Flash Green Auto-detect is only used in North America Dial-Up Connection ProblemsAuto-detect Switch/SPIDs Remains at Link Down Express XRT Not DetectedExternal Analog Modem Not Detected Difficulty with 230.4 kbps OperationDial-Up Networking Difficulty AT Commands Appendix a AT Commands and S-RegistersReading an S-Register String Using an AT CommandUsing S-Registers Reading an S-RegisterDialing a Call using the AT Command Processor Command FunctionChanging a String S-Register Carrier Detect CD Control Line Options Clear-To-Send CTS Control Line Options AT Command Response Message Types S8 Call Rejection Register ListING PPP ModeS12 Escape Time S14 Misc Bits Async BondDTE DTR DTE RTSDTE DSR DTE CDBond Txdeq Switch TypeBond Txfa Bond TxaddLDN1 LOC S53 Call Type S54 Protocol S58 Call Screen INGSPID1 LOC SPID2 LOCRemote DTE ParityDTE Stop DTE FlowCR0 LOC S93 Call Type RoutingLocal Tones CountryAppendix A. AT Commands and S-Registers Table B-A Appendix B LEDsLEDs Front Panel LEDsNorth America a ﬂashing light Appendix C Status Buffer Messages AccessinfodiscardedBonding +/-XXX BadinfoelemBearcapnotavail BearercapnotauthChannotimplemented BusyCallrejected ChandoesnotexistDestoutoforder Dest not IsdnID = FacilitynotimplementFacilitynotsubscribed FacilityrejectedLDN TOO Long InvalidelemcontentsInvalidmsgunspec InvalidnumberformatNonexistentmsg NetworkcongestionNetworkoutoforder NocircuitavailableReqchannelnotavail ProtocolerrorPPP Compression UP PPP Link LoopbackTemporaryfailure ServicenotavailTimerexpiry Source not IsdnV120 Timeout WrongmessageWrongmsgforstate Appendix D Loop Status Messages PPP YyyyRate adaption protocol V120Appendix D. Loop Status Messages Pin Name Description Appendix E Connector PinoutsRS-232 Interface Table E-AModem Interface Ring IndicatorData Terminal Ready = Input O = OutputRJ-45 Isdn Line Interface Table E-CRJ-11 Pots Port Interface Table E-DExpress XRT Ground Pinouts Figure E-3Numerics IndexINF Index Index Do not STAPLE. Registration form inside Express XRT Warranty Registration Card On-Line Services Pre-Sales Inquiries and Application SupportPost-Sales Support