3Com manual Testing the 3C589D PC Card

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4-2CHAPTER 4: TROUBLESHOOTING

Testing the 3C589D PC Card

Follow these steps to run the PC Card diagnostic program to test the PC Card and the setup:

1Check that the adapter is installed and connected to the network, as described in Chapter 2.

2Boot the computer under DOS.

3Place the EtherDisk diskette in a floppy disk drive on your PC and make that drive the active drive. For example, type:

a:install [Enter]

The main menu appears.

4Select Configuration and Diagnostic program. The Echo Exchange Window appears.

The Echo Exchange Test tests the adapter’s ability to transmit and receive data while on the network.

To run this test on the network, you need another PC set up as an echo server to receive packets from the adapter being tested and echo them back to the adapter.

The PC being used as an echo server must have a 3Com adapter running at the same speed as the 3Com adapter.

CAUTION: Running the Echo Exchange test while connected to an active network can cause intermittent failures. To avoid failures, connect to an inactive network on which only the computer being tested is operating.

5On the echo server PC, select Respond Start and press [Enter].

6On your PC, select Start Test and press [Enter].

7When the test is done, proceed as follows:

a End the program on the echo server computer.

b On the computer with the adapter that you tested, exit the Configuration and Diagnostic Program and reboot the computer.

If a test fails, the adapter may not be defective. The problem may be incorrect option settings, option settings that conflict with the settings of other boards, or improper installation.

See “Troubleshooting Tips” later in this chapter for more information.

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Contents LAN PC Card User Guide 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Introduction ContentTroubleshooting Glossary Index FCC Class B Certification Statement CE Notice How to Use This Guide About this GuideIntroduction Convention Description Conventions13C589D PC Card Introduction23CXE589DC LAN PC Card Requirements FeaturesTroubleshooting Network Driver Installation OptionsTranscend PC Link SmartAgent Support Card ServicesPC C ARD Connecting the LAN PC Cards You must supply your own BNC T-connector 4CHAPTER 2 Installing the LAN PC Card Connecting the LAN PC Cards Before You Install the Network Driver Installing the Network DriverWhich Driver Installation Instructions Should You Use? WindowsWhich Windows 95 Version Are You Running? Windows 95 Version 4.00.950A Restart the PC to login to the networkWindows 95 Version 4.00.95B Click OK to copy the manufacturers files from A\Remove the EtherDisk diskette and click Yes Click Finish to accept the driverWindows NT Confirming InstallationWindows NT 4 Installation without Networking Installed Place a checkmark in the Wired to the network boxClick Next to continue Click Next Enter the settings for the PC cardSelect the transport appropriate for the network client Windows NT 4 Installation with Networking InstalledSelect Other Requires disk from manufacturer from the list Windows NT VersionMicrosoft Windows for Workgroups WFW Using the Windows menu, select Network Installing the Network DriverNetwork Setup dialog box, select the Networks... button Before You BeginAutoLink for Windows 3.x, Windows for Workgroups, and DOS To display the file, type Network Text File Name Network Driver Name Operating System Supported Network DriversTroubleshooting Testing the 3C589D PC Card Avoiding Memory Manager Conflicts Troubleshooting Tips \Type AutoLink.Log More Enter Option Default Setting Available Settings Changing Configuration SettingsChanging Configurations Settings with DOS Changing Power Management with WindowsClick the Control Panel icon Click Systems Highlight the 3Com EtherLink III LAN PC CardConfiguration Settings Descriptions CIS Memory AddressBase Address Interrupt Request Level Power ManagementTransceiver Type Network Driver OptimizationVerifying That Card Services Is Installed Using the 3C589D PC Card Without Card ServicesAvoiding Memory Manager Conflicts 2APPENDIX a about Card Services Specifications SpecificationsPower Requirements Glossary PC Card Socket ServicesSocket TransceiverNumbers IndexIndex FCC Class B Certification Statement CE Notice