Digi TS 2/4, TS 4 manual Digi Contact Information, Digi International Bren Road East Minnetonka, MN

Page 103

Digi Contact Information

Digi International

11001 Bren Road East

Minnetonka, MN 55343

U.S.A

Customer Service and Support

World Wide Web:

http://support.digi.com

 

 

email

support@digi.com

 

 

Telephone (U.S.)

1-800-344-4273

 

 

Telephone (other locations

(+011) 952-912-3444

 

 

Digi One/PortServer TS 2/4 Troubleshooting

18-11

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Contents 92000307B Page Contents Configuring DNS Configuration Examples Page This Chapter IntroductionSetup Overview About This Guide About Entering Commands on the Command LineSupported Devices Other Documents in the Library Access Resource CD CardDownloading a Configuration File About Configuration MethodsAccessing the Configuration from the Web Interface Configuration PrerequisitesLogging On As Root from the Command Line Accessing the Command Line from a Telnet SessionConfiguring the IP Address Options Options for Configuring the IP Address and MaskProcedure Configuring the Ethernet Interface with DPA-RemoteStarting Point Configuring the IP Address Using Ping-ARP Manual Configuration Example Configuring the Ethernet Interface from the Command LineConfiguring an IP Address using Dhcp and Rarp Manual Configuration ProcedureConfiguring an IP Address using Dhcp and Rarp Configuring Ports for RealPort About RealPort What is RealPort?Configuring the RealPort Software Configuration OptionsConfiguring Ports Web Interface Example Configuring Ports for RealPort Command LineConfiguring Ports for Printers Configuration Considerations Related Information Configuring Ports for Printers Web InterfaceConfiguring Printer Connections Command Line Tips for telnet and rsh PrintingConfiguring Printer Connections Command Line Configuring a Port for Direct-Access Printing Configuring a Port for Direct-Access Printing Configuring Ports for Modems Tips on Configuring a Modem Configuring Ports for Modems Web Interface Before You Begin Configuring Ports for Terminals Configuring Ports for Terminals Command Line Configuring Ports for Terminals Web InterfacePort Defaults About Computer Connections Configuring Typical PC ConnectionsAbout Computer Connections Configuring Autoconnection Configuring Autoconnection By Port Command Line Configuring a Port for Autoconnection Web InterfaceAbout Autoconnection Configuring a User for Autoconnection Command Line Configuring a User for Autoconnection Web InterfaceConfiguring a User for Autoconnection Command Line Configuring PPP Configuring PPP Connections Web Interface Configuring Inbound PPP Connections Command Line Configuring Inbound PPP Connections Example Configuring Outbound PPP Connections Command Line Set user name=name n1=telephone-number Configuring IP Routing Introduction to Routing What is RoutingTypes of Routing About RIP Routing Updates Digi One/PortServer TS 2/4 Participation in RIP Updates Example Route Using the Ethernet Interface Configuring Static RoutesExample Route Using a PPP Link Example Dynamic Routes Configuring Dynamic Routes Using RIPConfiguring Proxy ARP Configuring Proxy ARP Configuring Console Management Configuring Console Management Command Line Configuring Console Management Web InterfaceAbout Console Management Example Alternate IP Addresses Example SSH2 and Menu Access10-4 Configuring About Modbus Configuring Modbus Using the Web Interface Configuring Modbus from the Command Line 11-5 Configuring a Port-Connected Master Configuring Network-Connected MastersExamples Configuring Security Features Procedure for Changing a Port’s Access Requirements Controlling Access to Inbound PortsDefault Access Restrictions Options for Removing Access RestrictionMethod 1 Autoconnection Controlling Access to Outbound PortsDefault Access Restricting Access to Outbound PortsIssuing User Passwords Password Protection Configuring SSH Version 2 for Secure CommunicationUsing a Public Key 12-6 Configuring DNS About the Domain Name System Procedure for Using a Name Server Configuration ProceduresProcedure for Using a Host File 13-4 Configuring Snmp About Snmp and the Digi One/PortServer TS 2/4 Agent Configuration Procedure Command Line Configuration Procedure Web InterfaceConfiguration Example 14-4 Configuring Users Common User Features About Configuring UsersConfiguring a User Web Interface Configuring a User Command Line Examples Managing the OS and Configuration Upgrading the OS Firmware Web Interface Prerequisite Task Upgrading the OS Firmware Command LineCopying the Configuration File to a Host Configuring Digi One/PortServer TS 2/4 from a Remote HostWhen To Use Remote Configuration Rules for Editing a Configuration fileCpconf fromhost=199.250.121.12cnfg-fle Resetting the Configuration to Defaults Configuration Examples Illustration Terminal Server Configuration Without RealPortConfiguration Configuration NotesTerminal Server Configuration Using Autoconnection Terminal Server Configuration Using RealPort Digi One/PortServer TS 2/4 Troubleshooting Procedures Symptom Digi One/PortServer TS 2/4 Does Not BootAssumptions Symptom Cannot Telnet to the Digi One/PortServer TS 2/4Running Digi One/PortServer TS 2/4 Customer Diagnostics Symptom Trouble Accessing a PortKey to Interpreting Digi One/PortServer TS 2/4 LEDs Troubleshooting Tftp ProblemsVerifying Tftp on a Unix System Kill -1inetdPID Checking for Duplicate IP Addresses Verifying the Digi One/PortServer TS 2/4 IP AddressPinging an IP Address Verifying the Network Cabling Linux Verifying the RealPort Process Verifying the RealPort ProcessAIX Verifying the RealPort Process HP-UX Verifying the RealPort ProcessWindows 2000 Verifying the RealPort Service Windows NT Verifying the RealPort ServiceSolaris Verifying the RealPort Process Digi International Bren Road East Minnetonka, MN Digi Contact Information18-12
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