Symptom: Cannot Telnet to the Digi One/PortServer TS 2/4
Introduction
Use the information provided in this discussion to troubleshoot network problems.
Assumptions
This discussion assumes that the Digi One/PortServer TS 2/4 itself is working, that is, that it completes the boot cycle.
Procedures
Things to Try | See ... | |
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Verify the IP address. |
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This procedure ensures that you | "Verifying the Digi One/PortServer TS 2/4 IP | |
are using the right IP address to | ||
Address" on page | ||
Telnet to the Digi One/PortServer | ||
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TS 2/4. |
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Check for duplicate IP address. |
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This procedure ensures that two | "Checking for Duplicate IP Addresses" on | |
devices are not using the same IP | page | |
address. |
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See if you can ping the IP address. |
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If you can ping the address, but |
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cannot Telnet to it, you probably | "Pinging an IP Address" on page | |
have a firewall problem. See the | ||
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Firewall documentation for more |
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information. |
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Verify the network cabling. | "Verifying the Network Cabling" on page | |
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If you cannot resolve the problem, | "Digi Contact Information" on page | |
contact Digi. | ||
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Digi One/PortServer TS 2/4 Troubleshooting |