Casio Cash Register Error Codes & Troubleshooting Guide
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Advanced programmings and registrations

Before you consider it as a problem

Error code table

Error code

Message

Meaning

Action

 

 

 

 

E001

Wrong mode

Mode switch position changed

Return the mode switch to its

 

 

before finalization.

original setting and finalize the

 

 

 

operation.

E003

Wrong operator

The signed on clerk differs from the

Input correct check number or as-

 

 

clerk performed the tracking check

sign the proper clerk number.

 

 

registration.

 

E004

Error INIT/FC

Initialization or unit lock clear opera-

Complete operation.

 

 

tion in progress.

 

E008

Please sign on

Registration without entering a clerk

Enter a clerk number.

 

 

number.

 

E010

Close the drawer

The drawer is left open longer than

Close the drawer.

 

 

the program time (drawer open

 

 

 

alarm).

 

E011

Close the drawer

Attempt to register while the cash

Close the drawer.

 

 

drawer is open.

 

E016

Change back to REG mode

Two consecutive transactions at-

Switch to another mode and then

 

 

tempted in the refund mode.

back to the RF mode for the next

 

 

 

transaction.

E017

Enter CHK/TBL number

Attempt made to register an item

Input a check number.

 

 

without inputting a check number.

 

E018

Enter Table number

Attempt made to register an item

Input a table number.

 

 

without inputting a table number.

 

E019

Enter number of customers

Finalize operation attempted without

Enter the number of customer.

 

 

entering the number of customer.

 

E021

No DEPT Link

No department linked PLU is

Correct the program.

 

 

registered.

 

E026

Enter condiment/preparation

No condiment/preparation PLU is

Register condiment/preparation

 

PLU

registered.

PLU.

E029

In the tender operation

Item registration is prohibited, while

Finalize the transaction.

 

 

partial tender.

 

E031

Press ST key

Finalization of a transaction at-

Press okey.

 

 

tempted without confirming the

 

 

 

subtotal.

 

E033

Enter tendered amount

Finalize operation attempted without

Enter the amount tendered.

 

 

entering amount tender.

 

E035

Change amount exceeds limit

Change amount exceeds preset

Input amount tendered again.

 

 

limit.

 

E036

Remove money from the drawer

Contents of the drawer exceed

Perform paidout operation.

 

 

programmed limit.

 

E037

Digit or amount limitation over

High amount lock out/low digit lock

Enter correct amount.

 

 

out error

 

E038

Perform money declaration

Read/reset operation without declar-

Perform money declaration.

 

 

ing cash in drawer.

 

E040

Issue guest receipt

Attempt to register a new transac-

Issue a guest receipt.

 

 

tion without issuing a guest receipt.

 

E046

REG buffer full

Registration buffer full.

Finalize the transaction.

E049

CHECK memory full

Check tracking index memory full.

Finalize and close the check num-

 

 

 

ber currently used.

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Contents PCR-T500 PCR-T520 SE-S400 SE-S800 Introduction Advanced programmings and registrations 102To use the cash register safely Handling the registerPower plug and AC outlet Do not place the register in the following areasOnly use the specified batteries Disposing of batteries When the cash drawer does not open Limited Warranty Electronic Cash RegistersNot applicable to other areas Getting to know your cash register How to read the printouts How to use your cash registerGetting started Other registrationsLoading memory protection batteries Getting startedInstalling paper roll  To install receipt paper To install journal paper Setting date, time, and tax table Setting paper roll as journal records General guide Getting to know your cash registerTo set the customer display To adjust the main displayMode keys Drawer Customer display Display Main display During a registrationKeyboard 18 09Use these keys to input numbers With items Character How to read the printoutsReceipt Sample Journal Sample While the store is open How to use your cash registerBefore opening your store After closing the storeBefore opening your store Checking the time and datePreparing bills and coins for change  Single item sales with change calculation Registering items in departments Single item sale  Multiple items registration using multiplication key  Repeat registrationStep Operation Printout  Split sales of packaged items Department shift Key Step Operation Enter Dept. number using ten key Department number entry  Program menus To program basic settingsBasic setups and registrations Step DisplayTop menu Programming departments  Using preset tax statuses Registering departments’ preset data Using preset prices Programming PLUs  PLU repeat registration Registering PLUs’ preset data Single item sales using PLU  PLU registration with multiplication key  Split sales of packaged PLU item Open PLU  Discounts on items and subtotals DiscountOther registrations Reduction Charge sale Registering various payment methodsCheck sale Step Operation Register the item purchasedCredit sale  Mixed payments cash and checkTax shift T7# Registering returned goods in the REG mode Registering returned goods Registering returned goods in the RF mode  Registering money paid out from the drawer Registrations without transactions Registering money received on account  Opening the drawer without putting money in or outCorrections  Correcting erroneously entered item not registered Correcting items immediately after the registration 50p Cancelling all items in a transaction  Voiding an item which has been already registeredDaily sales reports Print out of daily sales report Daily ZTaxable 1 amount *2 Before you consider it as a problem Character settingsUsing an SD card Advanced registrationsEnabling clerk assignment Advanced registrationsRegistrations with clerk assignment Further operationSample operation 2 Single item sale with multiplication Single item cash salesSample operation 1 Simple single item sale Sample operation 3 Single item sale with another item  Character keyboard Using character keyboardCharacter settings Shown in the table below Using ten key pad Multi typing keyboard Clear key Right cursor keySetting characters  To set other messages Setting pop messages on receipts To set pop message  To set pop illustration Setting symbol characters Sales report symbols CECA1Other symbols Title of sales reportsAdvanced programmings Programming detail settings Set code 02 Machine number OperationExample Set code 04 Tax systemSet code 05 Receipt printing selections Set code 06 Calculation and operation methods Set code 08 Fixed total print control Set code 10 Print control of taxable amount Set code 15 Printing methods of sales reports Set code 16 Printing methods of grand totalSet code 21 Printing methods of messages Set code 17 Date/time printing on journals/receiptsSet code 19 Double height character printing on receipts Set code 34 Backlight control Set code 27 Clerk operation selectionsSet code 30 Thermal printer control Programming department functions in a lump Programming functions of departments and PLUs in a lumpDepartment and PLU lump set code USAProgramming PLU functions in a lump Programming functions of departments individually Programming functions of departments and PLUs individuallySet code table Programming functions of PLUs individually Program code for F , hand kkeys Programming functions of transaction keysProgram code tables Program code for RA and keys Program code for mkeyProgram code for okey Program code for pkeyProgram code for Nkey Program code for ckey Program code for xkeyProgram code for tand Tkeys Set code 68 Commission rates Set code 67 Training modeProgramming further clerk functions To print programmed unit price or percentage other than PLU Printing programmed dataTo print programmed characters except PLUs 5266To print general programming except PLUs DailyTo print preset unit price of PLU To print preset characters of PLU To print PLU programmingsPrinting various sales reports Printing various sales reports Hourly sales report  PLU sales report Item group sales report About Declared money and Cash in drawer  Monthly sales report Flash report About electronic journal To print individual department and PLUsElectronic journal Periodic sales report ZZ1 Periodic 1Z ZZ1 Trans Using an SD card To format an SD cardTo store program data in an SD card SES800INC-e.indb E-97 2013/10/01 Error code table Before you consider it as a problemSES800INC-e.indb E-99 2013/10/01 Case the register is locked up When EJ Full sign appears on the displayCase of power failure 100About the low battery indicator Specifications

PCR-T520, SE-S800, SE-S400, PCR-T500 specifications

The Casio PCR-T500, SE-S400, SE-S800, and PCR-T520 are exceptional electronic cash registers designed to enhance the efficiency and productivity of retail and hospitality businesses. Each model boasts unique features tailored to meet varying needs in the fast-paced environment of commerce.

The Casio PCR-T500 is an advanced cash register that blends user-friendly functionality with robust performance. It features a large, illuminated display that enhances visibility, making it easier for staff to input transactions accurately. The PCR-T500 supports up to 99 department keys, allowing businesses to categorize products efficiently. It also provides advanced reporting capabilities, giving users access to detailed sales reports that can help in tracking performance and managing inventory effectively.

Next in line is the SE-S400, which is known for its ergonomic design and compact size. This model is ideal for small to medium-sized businesses. It comes equipped with a built-in thermal printer that produces clear receipts efficiently. The SE-S400 offers up to 20 department keys and supports multiple payment methods, including cash and credit card operations. Additionally, it features a user-friendly interface that simplifies the training process for new employees.

The SE-S800 takes a step further by providing heightened features for businesses looking to enhance customer interaction. This model includes an intuitive graphic display and an extended memory capacity for storing up to 100 department and 200 PLU keys. The SE-S800 is equipped with advanced reporting functionalities to give businesses insights into sales trends and performance metrics. Its dual-display feature allows customers to see transaction details in real time, enhancing transparency.

Finally, the PCR-T520 is a versatile cash register designed for larger operations. With a 2-line LCD display, it elevates user experience while streamlining transaction processes. The PCR-T520 supports advanced networking features, allowing for easy integration with POS systems and inventory management software. Moreover, it has a larger memory capacity for storing up to 1,000 PLUs and 200 departments, making it suitable for extensive retail and hospitality settings.

All these models incorporate advanced technologies such as easy programming, quick cash drawer opening, and user-friendly menus. The combination of durability and reliability makes Casio’s cash registers essential tools for maximizing business efficiency. Overall, the Casio PCR-T500, SE-S400, SE-S800, and PCR-T520 stand out as robust solutions designed to meet the demands of various business environments, ensuring smooth operation and enhanced customer satisfaction.
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