Samsung ML-1630W manual Condition Possible cause Suggested solutions

Page 49

Condition

Possible cause

Suggested solutions

 

 

 

The

The paper option that

For many software

machine

was selected in the

applications, the paper

selects print

machine properties

source selection is found

materials

may be incorrect.

under the Paper tab within

from the

 

the printer properties. Select

wrong

 

the correct paper source.

paper

 

See the printer driver help

source.

 

screen.

 

 

 

A print job

The job may be very

Reduce the complexity of the

is extremely

complex.

page or try adjusting the print

slow.

 

quality settings such as

 

 

adjusting the resolution.

 

 

 

Half the

The page orientation

Change the page orientation

page is

setting may be

in your application. See the

blank.

incorrect.

printer driver help screen.

 

 

 

 

The paper size and

Ensure that the paper size in

 

the paper size

the printer driver settings

 

settings do not

matches the paper in the

 

match.

tray.

 

 

Or, ensure that the paper

 

 

size in the printer driver

 

 

settings matches the paper

 

 

selection in the software

 

 

application settings you use.

 

 

 

The

The printer cable is

Disconnect the printer cable

machine

loose or defective.

and reconnect. Try a print job

prints, but

 

that you have already printed

the text is

 

successfully. If possible,

wrong,

 

attach the cable and the

garbled, or

 

machine to another computer

incomplete.

 

and try a print job that you

 

 

know works. Finally, try a

 

 

new printer cable.

 

 

 

 

The wrong printer

Check the application’s

 

driver was selected.

printer selection menu to

 

 

ensure that your machine is

 

 

selected.

 

 

 

 

The software

Try printing a job from

 

application is

another application.

 

malfunctioning.

 

 

 

 

 

The operating system

Exit Windows and reboot the

 

is malfunctioning.

computer. Turn the machine

 

 

off and then back on again.

 

 

 

Condition

Possible cause

Suggested solutions

 

 

 

Pages print,

The toner cartridge is

Redistribute the toner, if

but they are

defective or out of

necessary.

blank.

toner.

If necessary, replace the

 

 

toner cartridge.

 

 

 

 

The file may have

Check the file to ensure that

 

blank pages.

it does not contain blank

 

 

pages.

 

 

 

 

Some parts, such as

Contact a service

 

the controller or the

representative.

 

board, may be

 

 

defective.

 

 

 

 

PDF file

Incompatibility

Printing the PDF file as an

does not

between the PDF file

image may enable the file to

print

and the Acrobat

print. Turn on Print As Image

correctly-

products.

from the Acrobat printing

some parts

 

options.

are missing

 

Note: It will take longer to

in the

 

print when you print a PDF

graphics,

 

 

file as an image.

text or

 

 

 

illustrations.

 

 

 

 

 

The print

The resolution of the

Reduce the photo size. If you

quality of

photo is very low.

increase the photo size in the

photos is

 

software application, the

not good.

 

resolution will be reduced.

Images are

 

 

not clear.

 

 

 

 

 

7.9 <Troubleshooting>

Image 49
Contents User’s Guide Page Country Customer Care Center Web Site Contact Samsung World WideTaiwan Contents Troubleshooting MaintenanceOrdering supplies and accessories SpecificationsFinding more information About this user’s guideImportant Precautions and Safety Information Safety and Regulatory InformationPower Saver Environmental and Safety ConsiderationOzone Safety RecyclingUnited States of America FCC Statement for Wireless LAN useDeclaration of Conformity European Countries Replacing the Fitted Plug for UK Only Regulatory Compliance StatementsGreen and Yellow Earth Blue Openssl License Viii Special features Machine overview Control panel overview Special featuresIntroduction Front view Machine overviewRear view Display Control panel overviewSupplied software Software overviewSystem requirements Printer driver featuresOperating Requirements recommended System MacintoshGetting Started Setting up the hardwareUsing SetIP program Setting up the networkInstalling the program Supported network environmentsInstalling the software Configuring basic network settings Using a wireless networkSelect Network NameSSID in Ssid Setup Operation Mode is InfrastructureAltitude adjustment Selecting print media Selecting and loading print mediaGuidelines for selecting and storing print media Type Size Dimensions Weighta Capacityb Specifications on print mediaMedia type Guidelines Guidelines for special print mediaChanging the paper size in the tray Loading paper in the traySelect Printers and Faxes Setting the paper size and typeBasic printing Canceling a print jobPrinting a document Double-click the Samsung ML-1630W Series iconCleaning your machine MaintenanceCleaning the outside Cleaning the insideMaintenance Redistributing toner Maintaining the cartridgeToner cartridge storage Expected cartridge lifeMaintenance Replacing the toner cartridge Items Yield Average Maintenance PartsManaging your machine from the website To access SyncThru Web ServiceStatus display Explanation Solution TroubleshootingTips for avoiding paper jams Clearing paper jamsTroubleshooting Rear and inside the machine Troubleshooting Exit area Inner cover Open Understanding display messagesPaper feeding problems Solving other problemsPrinting problems Condition Suggested solutionsCondition Possible cause Suggested solutions Printing quality problems Misformed Condition Suggested solutions Curl or waveCharacters SkewCondition Suggested solutions Loose toner Common Windows problemsCharacter Voids Horizontal stripesCommon Macintosh problems Common Linux problemsProblem Suggested solutions Program, click File Print IllustratorHow to purchase Ordering supplies and accessoriesSupplies How to purchase SuppliesGeneral specifications SpecificationsPrinter specifications General specifications Printer specificationsControl Panel GlossaryIndex Software section Contents Sharing the Printer Locally Using Your Printer in Linux Installing Software for Local Printing Installing Printer SoftwareSelect Typical installation for a local printer. Click Next Custom InstallationSelect the components to be installed and click Next Select Custom installation. Click NextInstalling Software for Network Printing Installing Printer Software in Windows Custom Installation Installing Printer Software in Windows Removing Printer Software Reinstalling Printer SoftwareSelect your printer driver from the Name drop-down list Printing a DocumentPrinting to a file PRN Printer SettingsSelect Printers and Faxes Select your printer driver icon Paper Tab Layout TabToner Save Mode ResolutionGraphics Tab DarknessAbout Tab Extras TabPrinter Tab Using Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting a Reduced or Enlarged Document Printing PostersFitting Your Document to a Selected Paper Size Using an Existing Watermark Using WatermarksCreating a Watermark Editing a WatermarkWhat is an Overlay? Using OverlaysUsing a Page Overlay Creating a New Page OverlaySetting Up a Client Computer Setting Up a Host ComputerCheck the Share this printer box Double-clickPrinters and FaxesPrinter Setting Troubleshooting GuideUnderstanding Smart Panel Buy NowUsing Printer Settings Utility Opening the Troubleshooting GuideChanging the Smart Panel Program Settings Using Onscreen Help FileInstalling the Unified Linux Driver Installing the Unified Linux DriverGetting Started Click Uninstall Uninstalling the Unified Linux DriverUsing the Unified Driver Configurator Using SetIP programOpening the Unified Driver Configurator Starting the programPorts Configuration Printers ConfigurationPrinting from Applications Configuring Printer Properties Printing a DocumentFollowing four tabs display at the top of the window Printing FilesUninstalling software Installing SoftwareSelect Uninstall and click Uninstall For a Network-connected Setting Up the PrinterClick Add on the Printer List Select Socket/HP Jet Direct in Printer TypeFor a USB-connected Printing Changing Printer SettingsPrinting a Document GraphicsSelect the page order from the Layout Direction option Printing Multiple Pages on One Sheet of PaperIndex