Samsung BN68-01416D-00 user manual Troubleshooting

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Troubleshooting

Before contacting the Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture

 Check that the mains lead has been connected to a wall socket.
	Check that you have pressed the		(Power) button (On/Off) on the front panel or press the POWER

	button on the remote control.
 Check the picture contrast and brightness settings.
	Check the volume.
	Check if TV Speaker is set to Off.

Normal picture but no sound

Check the volume.

Check whether the volume MUTE button on the remote control has been pressed.

No picture or black and white picture

Adjust the colour settings.

Check that the broadcast system selected is correct.

Sound and picture interference

Try to identify the electrical appliance that is affecting the television, then move it further away.

Plug the television into a different main socket.

Blurred or snowy picture, distorted sound

Check the direction, location and connections of your aerial. This interference often occurs due to the use of an indoor aerial.

Remote control malfunctions

Replace the remote control batteries.

Clean the upper edge of the remote control (transmission window).

Check that the “+” and “–” ends of the batteries are inserted correctly.

Check that the batteries are drained.

Screen is black and power indicator light blinks steadily

On your computer check; Power, Signal Cable.

The TV is using its power management system.

Move the computer’s mouse or press any key on the keyboard.

On your equipment check (STB, DVD, etc) ; Power, Signal Cable.

The TV is using its power management system.

Press the Source button on the panel or remote control.

Turn the TV off and on.

The damaged picture appears in the corner of the screen.

If Just Scan is selected in some external devices, the damaged picture may appear in the corner of the screen. This symptom is caused by external devices, not TV.

The “Resets all settings to the default values” message appears.

This appears when you press and hold the EXIT button for a while. The product settings are reset to the factory defaults.

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Contents BN68-01416D-00 Contact Samsung WorldwideCountry Customer Care Centre  Web Site 0818 717 SamsungUser Instructions Contents Sold Separately Using the Stand-BaseFerrite Core Power Cord, S-Video Checking PartsFront or Side Panel Power IndicatorRemote Control Sensor Control PanelInput/Output Specification Connection PanelEXT 1, EXT Supported modes for HDMI/DVI and Component Headphones jackHdmi in 1,2 Side PanelTeletext Functions Viewing the Remote ControlMain lead is attached to the rear of the television Switching Your Television On and OffInstalling Batteries in the Remote Control Viewing the MenusPlug & Play Feature Make sure that the antenna is connected to the TVPress the Enter button Spain Only If you want to reset this feature …Viewing External Signal Sources Using the Tools ButtonYou can give a name to the external source Not available in DTV or external input modeEditing Device Names Storing Channels Automatically Sound System BG/DK/I/L Channel modeStoring Channels Manually  Colour System Auto/PAL/SECAM/NTSC4.43 Locking channels Adding / Locking Channels Adding channels AddedAssigning Names to Channels Sorting the Stored ChannelsLNA Low Noise Amplifier Fine Tuning Channel ReceptionChanging the Picture Standard Customizing the Picture SettingsEasy Setting Press the or button until you reach the optimal settingConfiguring Detailed Settings on the Picture Picture Options − Pixel Shift Using this function, you can minutely move Using this function, you can adjust the Colour and Tint toBar Patterns, without using an additional Blue Filter Side to side Horizontal Dot. The Time setting allowsResetting the Picture Settings to the Factory Defaults You can set detailed picture settingsOptimum condition for pixel shift TV/Ext/AV/Component Sound Features Selecting the Sound Mode depending on the model Connecting Headphones Sold separatelyThis function is only available in Analog TV mode  Timer 1 / Timer 2 / Timer Time FeaturesPress the Tools button on the remote control Press the or button to select Sleep Timer Melody Off/Low/Medium/High Press the or button to select Setup, then press Language  Light Effect Off/In Standby/In Watching TV/AlwaysSetting up Your PC Software Based on Windows XP Input Mode PC Sub InputHDMI/DVI Input Coarse/Fine Setting the PC Auto Adjustment Image ResetPreviewing the DTV Menu System Primary Audio Language Displaying Programme InformationLanguage Audio Language− Frequency Operating the DTV MenuDigital Channel  − Channel Delete  AddChannel list  PreviewNext channel list Channel ListChannels and all channels Refer toScheduled List Default GuideLanguage All Channels and Favorite ChannelsTeletext Language of the Language menu show a PreferenceLanguage, Subtitle Language, and the Teletext  The Audio Language, Subtitle Language,Change PIN / Parental Lock This menu consists of 11 sub-menusMenu Transparency You can set the translucency of the on-screen menu Press the or button to select required menu Subtitle button on the remote controlActivates even though Hard of hearing mode is Digital TextError level / Signal Strength − Installing the CI Card− Signal Information You can get information about the signal statusFactory state What is Anynet+? Connecting Anynet+ DevicesTo connect to Home Theatre Turned Off Setting Up Anynet+Scanning and Switching between Anynet+ Devices Meassage Configuring Anynet+ connection... isRecording Listening through a Receiver Check Points before Requesting ServiceSize Teletext Feature depending on the model# cancel StoreContents Quantity Wall Mount Kit Specifications VesaRemembering the Position Wall- mount adjustment Sold separatelyOr button to select Setup, then press the Enter button Entering the menuMoving to the remembered position How to assemble the Stand-Base depending on the modelTroubleshooting Specifications Risk of Electric Shock do not Open United Kingdom This page is intentionally Left blank Correct Disposal of This Product