Samsung 4200 manual Troubleshooting, Clearing paper jams, Message Location of Jam Go to

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9 Troubleshooting

This chapter gives helpful information for what to do if you encounter an error.

This chapter includes:

•Clearing paper jams

•Understanding the Status LED

•Understanding display messages

•Solving other problems

Clearing paper jams

When a paper jam occurs, Paper Jam appears on the display.

Refer to the table below to locate and clear the paper jam.

Message	Location of Jam	Go to

[Paper Jam 0]	In the paper input tray	below and
Open/Close		page 9.1
Open/Close
Door

[Paper Jam 1]	In the fuser area or around	page 9.2
Open/Close	the toner cartridge
Door	In the manual feeder
	In the manual feeder

[Paper Jam 2]	In the paper exit area	page 9.2
Check Inside

To avoid tearing the paper, pull out the jammed paper gently and slowly. Follow the instructions in the following sections to clear the jam.

In the paper input tray

1Open and close the front cover. The jammed paper automatically exits the machine.

If the paper does not exit, continue to step 2.

2Pull the paper input tray out.

9.1

Troubleshooting

3Remove the jammed paper by gently pulling it straight out.

If there is any resistance and the paper does not move when you pull, or if you cannot see the paper in this area, check the fuser area around the toner cartridge. See page 9.2.

4Insert the paper input tray into the machine until it snaps into place.

5Open and close the front cover to resume printing.

In the manual feeder

1If the paper is not feeding properly, pull the paper out of the machine.

2To resume printing, open and close the front cover.

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Contents Page Page Contact Samsung Worldwide Contents 10.1 10.2Important Precautions and Safety Information Use only No.26 AWG or larger telephone line cordPower Saver Approvals and Certifications EC CertificationPage Special features IntroductionFront view Rear cover Power receptacle USB port Power switchUnderstanding component locations Rear viewControl panel functions SCX-4200Getting started Finding more informationInstalling the toner cartridge Selecting a locationLoading paper Changing the size of the paper in the paper input tray Making connections Turning the machine onPower save mode Using the save modesToner save mode Overview of control panel menusPrograms for windows Printer driver featuresSupplied printer software Linux driverSystem requirements RequirementsLoading original documents and paper Loading original documents and paperLoading document Supported paper types and sizes Type Size Dimensions WeightaSelecting print materials Mode Size Source Paper size supported in each modeType Size Dimensions Weighta Capacityb Guidelines for selecting and storing print materialsPaper Type Guidelines Paper input tray Manual feederSelecting an output location Setting the paper size and typeTips on using the manual feeder Printing to the output tray Face downBe careful not to pinch your fingers Printing to the rear cover Face upTake the paper out manually Copying Changing the settings for each copyCopying Auto Fit copying Changing the default settingsUsing special copy features ID Card copyingPoster copying Setting the time out optionUP copying Printing a document Canceling a print jobBasic printing This chapter explains common printing tasksScanning ScanningScanning basics Toner cartridges How to purchaseOrdering toner cartridge Type Yield a Part number Standard Pages SCX-D4200APrinting reports MaintenanceCleaning your machine Clearing memoryIf the problem remains, repeat steps 1 through Cleaning the drumCleaning the scan unit Status LED blinks red Maintaining the toner cartridgeRedistributing the toner cartridge Items Yield Average Consumable and replacement partsReplacing the toner cartridge Message Location of Jam Go to TroubleshootingClearing paper jams Paper Jam Paper input tray Below Open/Close DoorFuser area or around the toner cartridge Paper exit areaStatus Description Understanding the Status LEDTips for avoiding paper jams Display Meaning Suggested solutions Solving other problemsPaper feeding problems Condition Suggested solutionsSoftware Section Printing problemsCondition Press Menu until Machine Setup Print Printing quality problemsCondition Suggested solutions Light or faded Curl or wave Misformed If characters are improperly formed CharactersSkew Wrinkles orCurl Copying problemsScanning problems Common windows problems Common Linux ProblemsSimultaneously, please install the LPP first Installed both LinuxSimultaneous access of different consumer MFP driver on Following commandCommon macintosh problems Software. See Software SectionScanner and copier specifications SpecificationsGeneral specifications Duty cycle Monthly print Up to 10,000 pagesPrinter specifications 10.2Clone, special copy 4.2 component location 1.2 connection ID card, special copy 4.2 installing, toner cartridgeLinux problems 9.10 loading documents Up 4.3 auto fit 4.2 clone 4.2 darknessSystem requirements Windows Scanning 6.1 software overviewGeneral 10.1 paper 3.2 printer Software section Contents Sharing the Printer Locally Using Your Printer with a Macintosh Installing Printer Software in Windows Installing Printer SoftwareInstalling Printer Software in Windows Reinstalling Printer Software Removing Printer SoftwareMake sure that your printer is selected Printing a DocumentSelect your printer driver from the Name drop-down list Paper Orientation Printer SettingsLayout Tab Select Printers and Faxes Select your printer driver iconScaling Printing Paper TabSource Graphics Tab ResolutionToner Save Mode DarknessPrinter Tab Extras TabAbout Tab Using a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingFitting Your Document to a Selected Paper Size Printing PostersPrinting a Reduced or Enlarged Document Creating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page OverlayCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Select Local Port and click New PortToner Level Opening the Troubleshooting GuideUnderstanding Smart Panel Changing the Smart Panel Program Settings Scanning Using Samsung SmarThru Uninstalling Samsung SmarThruUsing Samsung SmarThru Using Onscreen Help File Scanning Process with TWAIN- enabled SoftwareScanning Using the WIA Driver System Requirements Installing the MFP DriverGetting Started Installing the MFP Driver Opening the MFP Configurator Using the MFP ConfiguratorUninstalling the MFP Driver Click UninstallPrinters Tab Printers ConfigurationScanners Configuration Classes TabSharing Ports Between Printers and Scanners Configuring Printer PropertiesMFP Ports Configuration Available portsFile menu Printing from ApplicationsPrinting Files Click your scanner Scanning a DocumentClick Properties Drag the pointer to set the image area to be scannedUse these tools to edit the image Using the Image EditorAdding Job Type Settings Uninstalling the Printer driver Installing Software for MacintoshInstall the Printer driver Double-click the Samsung SPL2 Installer iconUninstalling the Scan driver Setting Up the PrinterInstall the Scan driver For a Network-connected MacintoshPrinting Changing Printer SettingsLayout Setting Printing a DocumentPrinting Multiple Pages on One Sheet of Paper Printer Features SettingResolutionQuality Paper TypeScanning Index Macintosh 31 uninstall Windows Rev