Samsung 4200 manual Understanding display messages, Solving other problems, Paper feeding problems

Page 41

 

 

 

 

 

 

 

 

 

Display

Meaning

Suggested solutions

 

Understanding display messages

 

 

 

 

 

 

 

 

 

 

 

 

[Paper Jam 0]

Paper has jammed

Clear the jam. See page 9.1.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Messages appear on the Smart Panel program window or the

 

 

Open/Close

in the feeding area

 

 

 

 

 

 

control panel display to indicate the machine’s status or errors.

 

 

Door

of the paper input

 

 

 

 

Refer to the tables below to understand the messages’ meaning

 

 

 

 

 

tray.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

and correct the problem if necessary. Messages and their

 

 

 

 

 

 

 

 

 

 

[Paper Jam 1]

Paper has jammed

Clear the jam. See page 9.2.

 

meanings are listed in alphabetical order.

 

 

 

 

 

 

 

 

 

 

 

 

Open/Close

in the fuser area or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Door

in the manual

 

 

NOTE: When you call for service, it is very convenient to tell

 

 

 

 

 

feeder.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the service representative the display message.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[Paper Jam 2]

Paper has jammed

Clear the jam. See page 9.2.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check Inside

in the paper exit

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

area.

 

Display

Meaning

Suggested solutions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Door Open

The front cover or

Close the cover until it locks

 

 

 

Power Failure

Power has turned

The job which you were trying

 

 

 

 

 

 

 

 

off then on and the

to do before the power failure

 

 

 

 

 

 

 

 

 

rear cover is not

into place.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

machine’s memory

must be completely re-done.

 

 

 

 

 

 

 

 

 

 

 

 

 

securely latched.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

has not been back

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

up.

 

Hsync Error

A problem has

Unplug the power cord and plug

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

occurred in the LSU

it back in. If the problem

 

 

 

Scanner Error

There is a problem

Unplug the power cord and plug

 

 

 

 

(Laser Scanning

persists, please call for service.

 

 

 

 

 

 

 

 

 

 

 

 

 

in the scanner unit.

it back in. If the problem

 

 

 

 

 

 

 

 

 

 

 

 

 

Unit).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

persists, please call for service.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Invalid

You have used an

You must use a Samsung

 

 

 

 

 

 

 

 

 

 

 

Toner Empty

The toner cartridge

Replace the toner cartridge with

 

 

Cartridge

unauthorized

approved cartridge.

 

 

 

 

 

 

 

 

 

has run out.

a new one. See page 8.4.

 

 

 

 

cartridge.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[Toner Empty]

The toner cartridge

Replace the toner cartridge with

No Cartridge

• You have used an

• You must use a Samsung

 

 

 

 

 

Replace Toner

has run out. The

a new one. See page 8.4.

 

 

 

 

 

 

unauthorized

approved cartridge.

 

 

 

 

 

 

 

 

 

 

 

 

 

printer stops

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cartridge.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

printing.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• The toner

• Install a Samsung genuine

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

cartridge you

toner cartridge, designed for

 

 

 

Toner Low

The toner is almost

Take out the toner cartridge

 

 

 

 

 

 

 

 

 

have installled is

your machine.

 

 

 

 

 

 

empty.

and gently shake it. By doing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

not for your

 

 

 

 

 

 

 

 

this, you can temporarily

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

machine.

 

 

 

 

 

 

 

 

reestablish printing operations.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[Jam 1] or [No

The toner cartridge

Install the toner cartridge. See

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cartridge]

is not installed.

page 2.2.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Low Heat Error

There is a problem

Unplug the power cord and plug

 

 

 

 

Solving other problems

 

 

 

 

 

 

 

 

 

 

in the fuser unit.

it back in. If the problem

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

persists, please call for service.

 

 

 

 

The following chart lists some conditions that may occur and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the recommended solutions. Follow the suggested solutions

[LSU Error]

A problem has

Unplug the power cord and plug

 

 

 

 

 

 

until the problem is corrected. If the problem persists, please

 

 

 

 

 

 

 

occurred in the LSU

it back in. If the problem

 

 

 

 

call for service.

 

 

 

 

 

 

 

 

 

 

 

 

 

(Laser Scanning

persists, please call for service.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Unit).

 

 

 

 

 

Paper feeding problems

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[No Paper]

The paper in the

Load paper in the paper input

 

 

 

 

 

 

 

 

 

 

Add Paper

paper input tray

tray. See page 2.3.

 

 

 

Condition

Suggested solutions

 

 

 

 

 

 

 

has run out.

 

 

 

 

Paper is jammed

Clear the paper jam. See page 9.1.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Open Heat Error

There is a problem

Unplug the power cord and plug

 

 

 

during printing.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

in the fuser unit.

it back in. If the problem

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

persists, please call for service.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[Over Heat]

There is a problem

Unplug the power cord and plug

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

in the fuser unit.

it back in. If the problem

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

persists, please call for service.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9.4

Troubleshooting

Image 41
Contents Page Page Contact Samsung Worldwide Contents 10.2 10.1Use only No.26 AWG or larger telephone line cord Important Precautions and Safety InformationPower Saver EC Certification Approvals and CertificationsPage Introduction Special featuresUnderstanding component locations Rear cover Power receptacle USB port Power switchFront view Rear viewSCX-4200 Control panel functionsFinding more information Getting startedSelecting a location Installing the toner cartridgeLoading paper Changing the size of the paper in the paper input tray Turning the machine on Making connectionsToner save mode Using the save modesPower save mode Overview of control panel menusSupplied printer software Printer driver featuresPrograms for windows Linux driverRequirements System requirementsLoading original documents and paper Loading original documents and paperLoading document Supported paper types and sizes Type Size Dimensions WeightaSelecting print materials Type Size Dimensions Weighta Capacityb Paper size supported in each modeMode Size Source Guidelines for selecting and storing print materialsPaper Type Guidelines Manual feeder Paper input trayTips on using the manual feeder Setting the paper size and typeSelecting an output location Printing to the output tray Face downBe careful not to pinch your fingers Printing to the rear cover Face upTake the paper out manually Copying Changing the settings for each copyCopying Using special copy features Changing the default settingsAuto Fit copying ID Card copyingPoster copying Setting the time out optionUP copying Basic printing Canceling a print jobPrinting a document This chapter explains common printing tasksScanning ScanningScanning basics Ordering toner cartridge How to purchaseToner cartridges Type Yield a Part number Standard Pages SCX-D4200ACleaning your machine MaintenancePrinting reports Clearing memoryIf the problem remains, repeat steps 1 through Cleaning the drumCleaning the scan unit Status LED blinks red Maintaining the toner cartridgeRedistributing the toner cartridge Items Yield Average Consumable and replacement partsReplacing the toner cartridge Clearing paper jams TroubleshootingMessage Location of Jam Go to Paper Jam Paper input tray Below Open/Close DoorPaper exit area Fuser area or around the toner cartridgeStatus Description Understanding the Status LEDTips for avoiding paper jams Paper feeding problems Solving other problemsDisplay Meaning Suggested solutions Condition Suggested solutionsSoftware Section Printing problemsCondition Press Menu until Machine Setup Print Printing quality problemsCondition Suggested solutions Light or faded Skew Misformed If characters are improperly formed CharactersCurl or wave Wrinkles orCurl Copying problemsScanning problems Common Linux Problems Common windows problemsSimultaneous access of different consumer MFP driver on Installed both LinuxSimultaneously, please install the LPP first Following commandSoftware. See Software Section Common macintosh problemsGeneral specifications SpecificationsScanner and copier specifications Duty cycle Monthly print Up to 10,000 pages10.2 Printer specificationsLinux problems 9.10 loading documents ID card, special copy 4.2 installing, toner cartridgeClone, special copy 4.2 component location 1.2 connection Up 4.3 auto fit 4.2 clone 4.2 darknessSystem requirements Windows Scanning 6.1 software overviewGeneral 10.1 paper 3.2 printer Software section Contents Sharing the Printer Locally Using Your Printer with a Macintosh Installing Printer Software Installing Printer Software in WindowsInstalling Printer Software in Windows Removing Printer Software Reinstalling Printer SoftwareMake sure that your printer is selected Printing a DocumentSelect your printer driver from the Name drop-down list Layout Tab Printer SettingsPaper Orientation Select Printers and Faxes Select your printer driver iconScaling Printing Paper TabSource Toner Save Mode ResolutionGraphics Tab DarknessPrinter Tab Extras TabAbout Tab Using Help Using a Favorite SettingPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingFitting Your Document to a Selected Paper Size Printing PostersPrinting a Reduced or Enlarged Document Using an Existing Watermark Using WatermarksCreating a Watermark Editing a WatermarkWhat is an Overlay? Using OverlaysUsing a Page Overlay Creating a New Page OverlaySetting Up a Client Computer Setting Up a Host ComputerCheck the Share this printer box Select Local Port and click New PortToner Level Opening the Troubleshooting GuideUnderstanding Smart Panel Changing the Smart Panel Program Settings Uninstalling Samsung SmarThru Scanning Using Samsung SmarThruUsing Samsung SmarThru Using Onscreen Help File Scanning Process with TWAIN- enabled SoftwareScanning Using the WIA Driver System Requirements Installing the MFP DriverGetting Started Installing the MFP Driver Uninstalling the MFP Driver Using the MFP ConfiguratorOpening the MFP Configurator Click UninstallScanners Configuration Printers ConfigurationPrinters Tab Classes TabMFP Ports Configuration Configuring Printer PropertiesSharing Ports Between Printers and Scanners Available portsFile menu Printing from ApplicationsPrinting Files Click Properties Scanning a DocumentClick your scanner Drag the pointer to set the image area to be scannedUse these tools to edit the image Using the Image EditorAdding Job Type Settings Install the Printer driver Installing Software for MacintoshUninstalling the Printer driver Double-click the Samsung SPL2 Installer iconInstall the Scan driver Setting Up the PrinterUninstalling the Scan driver For a Network-connected MacintoshLayout Setting Changing Printer SettingsPrinting Printing a DocumentResolutionQuality Printer Features SettingPrinting Multiple Pages on One Sheet of Paper Paper TypeScanning Index Macintosh 31 uninstall Windows Rev