Samsung 4200 manual Printing problems, Condition, Software Section

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Condition

Suggested solutions

 

 

Paper sticks

• Ensure that there is not too much paper in the

together.

paper input tray. The paper input tray can hold up

 

to 250 sheets of paper, depending on the thickness

 

of your paper.

 

• Make sure that you are using the correct type of

 

paper. See page 3.2.

 

• Remove paper from the paper input tray and flex or

 

fan the paper.

 

• Humid conditions may cause some paper to stick

 

together.

 

 

Multiple sheets of

• Different types of paper may be stacked in the

paper do not feed.

paper input tray. Load paper of only one type, size,

 

and weight.

 

• If multiple sheets have caused a paper jam, clear

 

the paper jam. See page 9.1.

 

 

Paper does not feed

• Remove any obstructions inside the machine.

into the machine.

• Paper has not been loaded correctly. Remove paper

 

from the paper input tray and reload it correctly.

 

• There is too much paper in the paper input tray.

 

Remove excess paper from the paper input tray.

 

• The paper is too thick. Use only paper that meets

 

the specifications required by the machine. See

 

page 3.2.

 

 

The paper keeps

• There is too much paper in the paper input tray.

jamming.

Remove excess paper from the tray. If you are

 

printing on special materials, use the manual

 

feeder.

 

• An incorrect type of paper is being used. Use only

 

paper that meets the specifications required by the

 

machine. See page 3.2.

 

• There may be debris inside the machine. Open the

 

front cover and remove the debris.

 

 

Transparencies stick

Use only transparencies specifically designed for laser

together in the

printers. Remove each transparency as it exits from

paper exit.

the machine.

 

 

Envelopes skew or

Ensure that the paper guides are against both sides of

fail to feed

the envelopes.

correctly.

 

 

 

Printing problems

Condition

Possible cause

Suggested solutions

 

 

 

The

The machine is

Check the power cord connections. Check

machine

not receiving

the power switch and the power source.

does not

power.

 

print.

 

 

The machine is

Select Samsung SCX-4200 Series as

 

 

not selected as

your default printer in your Windows.

 

the default

 

 

printer.

 

 

 

 

Check the machine for the following:

•The front cover is not closed. - Close the front cover.

•Paper is jammed. - Clear the paper jam. See page 9.1.

•No paper is loaded. - Load paper. See page 2.3.

•The toner cartridge is not installed. - Install the toner cartridge. See page 2.2.

If a printer system error occurs, contact your service representative.

 

The connection

Disconnect the printer cable and

 

cable between

reconnect it.

 

the computer

 

 

and the machine

 

 

is not connected

 

 

properly.

 

 

 

 

 

The connection

If possible, attach the cable to another

 

cable between

computer that is working properly and

 

the computer

print a job. You can also try using a

 

and the machine

different printer cable.

 

is defective.

 

 

 

 

 

The port setting

Check the Windows printer setting to

 

is incorrect.

make sure that the print job is sent to the

 

 

correct port, for example, LPT1. If the

 

 

computer has more than one port, make

 

 

sure that the machine is attached to the

 

 

correct one.

 

 

 

 

The machine

Check the printer properties to ensure

 

may be

that all of the print settings are correct.

 

configured

 

 

incorrectly.

 

 

 

 

 

The printer

Repair the printer software. See the

 

driver may be

Software Section.

 

incorrectly

 

 

installed.

 

 

 

 

 

The machine is

Check the display message on the control

 

malfunctioning.

panel to see if the machine is indicating a

 

 

system error.

 

 

 

9.5

Troubleshooting

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Contents Page Page Contact Samsung Worldwide Contents 10.1 10.2Important Precautions and Safety Information Use only No.26 AWG or larger telephone line cordPower Saver Approvals and Certifications EC CertificationPage Special features IntroductionFront view Rear cover Power receptacle USB port Power switchUnderstanding component locations Rear viewControl panel functions SCX-4200Getting started Finding more informationInstalling the toner cartridge Selecting a locationLoading paper Changing the size of the paper in the paper input tray Making connections Turning the machine onPower save mode Using the save modesToner save mode Overview of control panel menusPrograms for windows Printer driver featuresSupplied printer software Linux driverSystem requirements RequirementsLoading original documents and paper Loading documentLoading original documents and paper Type Size Dimensions Weighta Selecting print materialsSupported paper types and sizes Mode Size Source Paper size supported in each modeType Size Dimensions Weighta Capacityb Guidelines for selecting and storing print materialsPaper Type Guidelines Paper input tray Manual feederSelecting an output location Setting the paper size and typeTips on using the manual feeder Printing to the output tray Face downPrinting to the rear cover Face up Take the paper out manuallyBe careful not to pinch your fingers Changing the settings for each copy CopyingCopying Auto Fit copying Changing the default settingsUsing special copy features ID Card copyingSetting the time out option UP copyingPoster copying Printing a document Canceling a print jobBasic printing This chapter explains common printing tasksScanning Scanning basicsScanning Toner cartridges How to purchaseOrdering toner cartridge Type Yield a Part number Standard Pages SCX-D4200APrinting reports MaintenanceCleaning your machine Clearing memoryCleaning the drum Cleaning the scan unitIf the problem remains, repeat steps 1 through Maintaining the toner cartridge Redistributing the toner cartridgeStatus LED blinks red Consumable and replacement parts Replacing the toner cartridgeItems Yield Average Message Location of Jam Go to TroubleshootingClearing paper jams Paper Jam Paper input tray Below Open/Close DoorFuser area or around the toner cartridge Paper exit areaUnderstanding the Status LED Tips for avoiding paper jamsStatus Description Display Meaning Suggested solutions Solving other problemsPaper feeding problems Condition Suggested solutionsPrinting problems ConditionSoftware Section Press Menu until Machine Setup Printing quality problems Condition Suggested solutions Light or fadedPrint Curl or wave Misformed If characters are improperly formed CharactersSkew Wrinkles orCopying problems Scanning problemsCurl Common windows problems Common Linux ProblemsSimultaneously, please install the LPP first Installed both LinuxSimultaneous access of different consumer MFP driver on Following commandCommon macintosh problems Software. See Software SectionScanner and copier specifications SpecificationsGeneral specifications Duty cycle Monthly print Up to 10,000 pagesPrinter specifications 10.2Clone, special copy 4.2 component location 1.2 connection ID card, special copy 4.2 installing, toner cartridgeLinux problems 9.10 loading documents Up 4.3 auto fit 4.2 clone 4.2 darknessScanning 6.1 software overview General 10.1 paper 3.2 printerSystem requirements Windows Software section Contents Sharing the Printer Locally Using Your Printer with a Macintosh Installing Printer Software in Windows Installing Printer SoftwareInstalling Printer Software in Windows Reinstalling Printer Software Removing Printer SoftwarePrinting a Document Select your printer driver from the Name drop-down listMake sure that your printer is selected Paper Orientation Printer SettingsLayout Tab Select Printers and Faxes Select your printer driver iconPaper Tab SourceScaling Printing Graphics Tab ResolutionToner Save Mode DarknessExtras Tab About TabPrinter Tab Using a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing a Reduced or Enlarged DocumentFitting Your Document to a Selected Paper Size Creating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page OverlayCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Select Local Port and click New PortOpening the Troubleshooting Guide Understanding Smart PanelToner Level Changing the Smart Panel Program Settings Scanning Using Samsung SmarThru Uninstalling Samsung SmarThruUsing Samsung SmarThru Scanning Process with TWAIN- enabled Software Scanning Using the WIA DriverUsing Onscreen Help File Installing the MFP Driver Getting StartedSystem Requirements Installing the MFP Driver Opening the MFP Configurator Using the MFP ConfiguratorUninstalling the MFP Driver Click UninstallPrinters Tab Printers ConfigurationScanners Configuration Classes TabSharing Ports Between Printers and Scanners Configuring Printer PropertiesMFP Ports Configuration Available portsPrinting from Applications Printing FilesFile menu Click your scanner Scanning a DocumentClick Properties Drag the pointer to set the image area to be scannedUsing the Image Editor Adding Job Type SettingsUse these tools to edit the image Uninstalling the Printer driver Installing Software for MacintoshInstall the Printer driver Double-click the Samsung SPL2 Installer iconUninstalling the Scan driver Setting Up the PrinterInstall the Scan driver For a Network-connected MacintoshPrinting Changing Printer SettingsLayout Setting Printing a DocumentPrinting Multiple Pages on One Sheet of Paper Printer Features SettingResolutionQuality Paper TypeScanning Index Macintosh 31 uninstall Windows Rev
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