Condition | Suggested solutions |
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The machine does | • Check if the MFP port is not busy. Since functional |
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| I can’t print when I | • Since both Linux Printer Package and MFP driver |
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not appear on the | components of MFP (printer and scanner) share the |
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| installed both Linux | make a symbolic link to “lpr” printing command, |
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scanners list | same I/O interface (MFP port), the situation of |
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| Print Package (LPP) | which is commonly used on Unix clones, it is not |
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(continued). | simultaneous access of different “consumer” |
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| and MFP driver on | recommended to use both package on the same |
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| application to the same MFP port is possible. To |
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| the same machine | machine. |
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| avoid possible conflicts, only one of them at a time |
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| simultaneously. | • If you still want to use both packages |
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| is allowed to gain control over the device. The |
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| simultaneously, please install the LPP first. |
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| other “consumer” will encounter “device busy” |
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| • If you want to uninstall only one of them, please |
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| response. This can usually happen while starting |
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| uninstall both packages and install that one you |
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| scan procedure, and appropriate message box |
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| want to use again. |
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| appears. |
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| • If you don’t want to uninstall MFP driver and install |
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| • To identify the source of the problem, you should |
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| it again, you may make the necessary symbolic link |
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| open MFP ports configuration and select the port |
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| yourself. Please, log in as root user and invoke the |
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| assigned to your scanner. MFP port's symbol /dev/ |
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| following command: |
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| mfp0 corresponds to LP:0 designation displayed in |
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| ln |
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| the scanners’ options, /dev/mfp1 relates to LP:1 |
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| Can’t scan via Gimp | • Check if Gimp | |
| and so on. USB ports start at /dev/mfp4, so |
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| dialog.” on the “Acquire” menu. If not, you should | |
| scanner on USB:0 relates to /dev/mfp4 |
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| install Xsane | |
| respectively and so forth sequentially. In the |
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| computer. You can find Xsane | |
| Selected port pane you can see if the port is |
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| occupied by some other application. If this is the |
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| Gimp on Linux distribution CD or Gimp home page. |
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| For the detail information, refer to the Help for | |
| case, you should wait for completion of the current |
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| Linux distribution CD or Gimp | |
| job or should press Release port button, if you are |
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| application. | |
| sure that the present port's owner is not |
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| functioning properly. |
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| If you wish to use other kind of scan application, |
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| refer to the Help for application. | |
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The machine doesn’t | • Check if a document is loaded into the machine. |
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| I encounter error | Please avoid changing print job parameters (via SLPR | ||
scan. | • Check if your machine is connected to the |
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| “Unable to open MFP | utility, for example) while a print job is in progress. | ||
| computer. Make sure if it is connected properly if I/ |
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| port device file!” | Known versions of CUPS server break the print job | |
| O error is reported while scanning. |
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| when printing a | whenever print options are changed and then try to | |
| • Check if MFP port is not busy. Since functional |
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| document. | restart the job from the beginning. Since Linux MFP | |
| components of MFP (printer and scanner) share the |
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| driver locks MFP port while printing, the abrupt | |
| same I/O interface (MFP port), the situation of |
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| |
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| termination of the driver keeps the port locked and | |
| simultaneous access of different “consumer” |
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| therefore unavailable for subsequent print jobs. If | |
| application to the same MFP port is possible. To |
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| |
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| this situation occurred, please, try to release the MFP | |
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| avoid possible conflicts, only one of them at a time |
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| |
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| port. | |
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| is allowed to gain control over the device. The |
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| |
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| |
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| other “consumer” will encounter “device busy” |
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| response. This can usually happen while starting |
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| scan procedure, and appropriate message box will |
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| be displayed. |
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| To identify the source of the problem, you should |
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| open MFP ports configuration and select the port |
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| assigned to your scanner. MFP port’s symbol /dev/ |
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| mfp0 corresponds to LP:0 designation displayed in |
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|
|
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| the scanners’ options, /dev/mfp1 relates to LP:1 |
|
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|
|
|
|
|
|
| ||
|
|
|
|
| ||
| and so on. USB ports start at /dev/mfp4, so |
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| scanner on USB:0 relates to /dev/mfp4 |
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| respectively and so forth sequentially. In the |
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| Selected port pane you can see if the port is |
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| occupied by some other application. If this is the |
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|
|
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|
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| case, you should wait for completion of the current |
|
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|
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|
|
|
|
|
| ||
|
|
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| job or should press Release port button, if you are |
|
|
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|
|
|
|
|
|
| ||
|
|
|
|
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| sure that the present port’s owner is not |
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| functioning properly. |
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9.11
Troubleshooting