Samsung SF-5100P manual Scanning problems, Computer

Scanning problems

Problem	Possible cause and remedy
You cannot scan a document	• Make sure that you load the document to be scanned into
into memory.	the document tray.
	• There may not be enough available memory to store the
	document you want to scan.
The unit scans very slowly.	• Graphics are scanned more slowly than text.
	• Communication speed becomes slow in scan mode because
	a lot of memory is required to analyse and reproduce the
	scan image. Set your computer to ECP mode through the
	BIOS setting. It will help to increase the speed. For details
	on how to set BIOS, refer to the documentation of your
	computer.
‘There is no document or	Insert the document properly and push it down until the
the document is loaded	machine grips the document.
improperly. Insert the
document properly and try
again’ message appears on
the screen.
‘Scanner is busy receiving or	Your scanner may be currently used for copying or faxing.
printing data. When the
	When the current job is completed, try again.
current job is completed, try
again’ message appears on
the screen.
‘Memory is not enough to	There is not enough memory to save the scan image. Exit all
save the scan image. Exit all	applications currently open, if not required, in order to save
applications if not required,	memory.
then try again after memory
becomes available’ message
appears on the screen.

Troubleshooting

Troubleshooting 5.5