Samsung SF-5100P manual Troubleshooting

Problem	Possible Cause and Remedy
‘Port is disabled. Check if	The printer cable may be improperly connected or the power
the port is properly	may be off. Turn the power on. If you still have the same
connected, power is on,	problem: turn the computer and printer off, and back on after
scanner is not busy. Then	about 10 seconds, then try again.
restart your computer’
message appears on the
screen.
The image quality of the	• To send a send a data via PC-fax, the scanned data is
received data is lower than	converted to 200 dpi. To keep a quality to send a photo
that of the scanned data.	image, scan the image using TWAIN UI source, then select
	the image type to Halftone or B/W when selecting scan
	options.
	• To select TWAIN UI source, right-click on the SmarThru
	icon in the right corner of the taskbar in the desktop
	window, and select ScanThru Options from the pop-up
	menu. In the ScanThru Options dialogue box, select Show
	TWAIN UI checkbox.
After scanning is finished,	When scanning with Samsung TWAIN UI, the Scan dialogue
the ScanThru dialogue box	box is on for multi-page scan unless you manually close the
is still on.	dialogue box.
A portion of the image is	Set a proper scan area when scanning. In general, the upper
not appear on the scanned	3 mm on the image is not scanned due to the product
image.	specifications.

Troubleshooting

Troubleshooting 5.7