Samsung SF-5100P manual Problem Possible cause and remedy

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Problem

Possible cause and remedy

 

 

Black staining

• There is a paper quality problem. Use only paper that meets

 

printer specifications.

 

• A toner cartridge from another printer has been installed.

 

Always use the same toner cartridge with the same printer.

 

Using a cartridge that has already been used in another

 

printer may not give satisfactory results.

 

 

Character voids

• The paper may be too dry. Try printing with a different batch

 

of paper.

 

 

Background scatter

• The paper may be too damp. Try printing with a different

 

batch of paper. Do not open packages of paper until

 

necessary so that the paper does not absorb too much

 

moisture from the air.

 

• Printing over uneven surfaces. If printing onto envelopes,

 

change your printing layout to avoid printing over areas that

 

have overlapping seams on the reverse side.

 

 

Missing characters

• The paper may be too damp. Try printing with a different

 

batch of paper. Do not open packages of paper until

 

necessary so that the paper does not absorb too much

 

moisture from the air.

 

 

Back of printout dirty

• The transfer roller may be dirty. Print a few blank pages to

 

clean the transfer roller.

 

 

Incorrect fonts

• True type fonts may be disabled (Windows 3.x). Use the

 

Fonts dialogue box in the Control Panel to enable True type

 

fonts.

 

 

Faded graphics

• Toner may be low. Remove the toner cartridge and shake it

 

gently to evenly distribute the toner. Then replace the toner

 

cartridge. Have a spare toner cartridge in preparation for the

 

toner running out.

 

 

5.4 Troubleshooting

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Contents SF-5100P Trademarks About user’s guidesContents Using AnyPage Lite Installation SmarThru software Installing SmarThru softwareAbout SmarThru software MFP driverOCR software AnyPage Lite System requirementsHardware requirement Installation procedure Installing the SmarThru softwareClick Install the Samsung software on your PC AnyPage Lite software to enable OCR Configuring fax modem and internet connection If necessary, set up the dial properties, then click Next Installing SmarThru software Installation Installing SmarThru software Installation UnInstalling SmarThru software Windows 95/98/NTClose Using the SmarThru CD-ROM WindowsFrom the Program Manager, double click Samsung SmarThru Installing SmarThru software Making a driver diskette Printing Printing a document PrintingLoading paper Using the automatic paper feederPlace the print side Paper guide Using the manual feeder Paper guidelines Printer settings Print Quality Tab Basic tabAdvanced Tab About Tab Using HelpChanging printer settings for all documents Canceling a print jobUsing SmarThru Introducing Samsung SmarThru Scanning with Samsung ScanThru Click to open Samsung ScanThru For information on editing images with ImageThru, see Controls of the Samsung ScanThru window are described below Samsung ScanThru windowSelect ScanThru Options from the File menu Scanning with the Samsung Twain for Scan windowSamsung Twain for Scan window Scanning for automatic text recognition When you finish the configuration, click OK Scanning with Samsung ScanThru Overview Working with ImageThruFolder area Opening the Samsung ImageThru windowToolbox Samsung ImageThru toolbar overview Transforming images Editing imagesTo enlarge or reduce the image displayed Erasing parts of an imageAdjusting image attributes Changing colour modeWorking with annotations Working within a region of an imageApplying effects Moving an image to a different folder Working with images in browse modePrinting images Finding an imageRenaming an image Deleting imagesSending an image by mail or fax Creating a multipage imageCopying a scanned image with CopyThru Copying a Scanned ImageClick here to open Samsung CopyThru Window Samsung CopyThru window Working with E-mail messages Creating and sending E-mail messages Header Text Field Scanning a document and sending it by E-mail Click the Scan button Reading E-mail messages Other ways to access Samsung MailThruReceive mail from the Tools menu, or click Messages Click Find Now Finding a messageUsing address book Opening the address book Importing address book Items from another programme Control buttons in address book configuration windowUsing the address book Working with fax messages Sending a fax with Samsung FaxThru Digits max Working with fax messages Scanning a document and sending it by fax Other ways to access Samsung FaxThru Controls in the Tool Bar Fax browsingOpening the fax cover editor Fax cover editorEditing fax cover Using Using AnyPage Lite Using AnyPage LiteTo run AnyPage Lite Tips→ AnyPage OCR How to recognize a text or table Click here to Open a file Image window Button without analyzing Text edit toolbar To analyse manually, then start recognize To analyse, then recognize automaticallyUsing AnyPage Lite Using AnyPage Lite Text window AnyPage Lite window overviewRead toolbar Toolbar overviewSelect Rotate Upside Down from Image menu Standard toolbarTools toolbar LiteEdit toolbar Recognize toolbar SmarThru toolbarTroubleshooting Problem Possible cause and remedy Printer problemsProblem Possible cause and remedy Background Printing from the Option menu in the Print Print quality problemsControl Panel Printers menu, check the Use Print Manager boxProblem Possible cause and remedy Computer Scanning problemsUnder Program Manager Troubleshooting PC-fax Problems BMP, PCX, JPEG, Tiff OCR ProblemsAppendix Index Index Electronics