Stewart Filmscreen Corp 4-Way ScreenWall ElectriMask Product Warranty, Problem is resolved

Page 23

Problem description

 

Probable cause

 

Action to take

 

 

 

 

 

Mask continues past bottom stop

 

White limit switch is out of

 

Readjust the DOWN limit switch.

position.

 

adjustment.

 

Refer to figure 15. See pp. 17-18

 

 

 

 

of this manual.

 

 

 

 

 

Batten retracts too far into frame.

 

Yellow limit switch out of

 

Have a qualified se rvice person

 

 

adjustment. Failure to correc t

 

readjust the UP limit switch. Refer

 

 

can damage motor and screen.

 

to Figure 15. See pp. 17-18 of this

 

 

Do not use the unit until this

 

manual.

 

 

problem is resolved.

 

 

Horizontal mask jams upon

 

The unit was not level and plumb

 

Remount the unit making sure

retraction.

 

when mounted.

 

that it is level and plumb.

 

 

 

 

 

Motor shuts off. Motor has been

 

Motor is designed for short

 

Allow the motor to cool down.

in use for more than 2 minutes.

 

operations (lowering and

 

Complete cooling can take an

 

 

retracting), not continuous duty.

 

hour or more. Heat gain is

 

 

Longer operation, such as during

 

cumulative and takes time to

 

 

setup and positioning, causes the

 

dissipate. If motor use is initiated

 

 

motor to overheat and shut off.

 

before it has cooled completely,

 

 

 

 

the motor will shut down again

 

 

 

 

when it reaches maximum

 

 

 

 

temperature.

Any controller (e.g., STI, LVC,

 

 

 

 

etc.) fails to operate motor.

 

 

 

 

 

 

 

 

 

Dirt, finger prints, marks, etc. on

 

Improper handling of screen.

 

Brush off or use a mild detergent

screen surface.

 

 

 

solution with clean rag or cotton

 

 

 

 

swab.

Indentations appear on screen

 

Debris or particles adhering to

 

Check back of screen; gently

surface.

 

screen due to static cling.

 

brush debris away by hand.

 

 

 

 

 

PRODUCT WARRANTY

This warranty covers defects in materials and workmanship for a period of one (1) year from the date of installation, not to exceed fifteen (15) months from the date of shipment, provided this product is installed in a normal environment and maintained according to written instructions in the product Owner’s Manual. Stewart Filmscreen warrants against loss of usefulness, discoloration or deterioration of optical quality within the warranty period as a result of manufacturing or material defects.

A factory authorized returned screen arriving prepaid to our facility for inspection and proved defective due to an inherent manufacturing fault will be repaired or replaced by Stewart Filmscreen Corp. This warranty expressly does not cover any costs of removal, installation, framing, or other incidental costs to replacing the screen or returning it to the manufacturer.

Should you encounter a perceived product fault or problem, contact your dealer regarding application of this warranty.

4-Way ScreenWall ElectriMask: Owner’s Manual

21

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Contents Way ScreenWall ElectriMask Page Way ScreenWall ElectriMask ContentsHorizontal Masking System To the OwnerAbout your 4-Way ScreenWall ElectriMask Vertical Masking SystemSize Table Attainable Aspect Ratios Row Diag Size 33/1Unpacking Preparing the InstallationPreparation Assembling the frame Mounting the FrameWall Bracket Positioning the frame on the wallUnrolling the screen Unpacking and unrolling the screenSnapping screen onto frame Stewart Filmscreen Corporation Attaching the screen to frameSpring Tension Cable Baby Eye Snap Eyelet Connecting the spring tension cableHorizontal Mask Connection Vertical Mask Connection Electrical HOOK-UPMaking the connections Installing the high voltage switch control standardScreen Switch Preparing the connectionLow Voltage Control Box Installing the low-voltage 3-button switch optionButton Momentary Switch Making the connectionInfrared Sensor Infrared Remote Control Installing the infrared remote control optionSensor Installing the Multi-Channel Infrared Remote control optionMcir Control Board Infrared Conductor Cable 14ga Recommended Pin conductors Connecting the Video Interface Control System VicsRomex Connector Terminal Block To 12V Trigger Wire to ProjectorHanging the screen Stewart Filmscreen Corporation Hanging the Frame on the WallOperating the Mask Adjusting the Mask ExtensionHorizontal Mask Vertical Mask Screen Modifying the extension of the maskVelux covering Screen Care and CleaningGeneral maintenance Replacement parts and serviceProblem description Probable cause Action to take TroubleshootingCan damage motor and screen Product WarrantyAdjustment. Failure to correc t Problem is resolved