Problem description |
| Probable cause |
| Action to take |
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Mask continues past bottom stop |
| White limit switch is out of |
| Readjust the DOWN limit switch. |
position. |
| adjustment. |
| Refer to figure 15. See pp. |
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| of this manual. |
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Batten retracts too far into frame. |
| Yellow limit switch out of |
| Have a qualified se rvice person |
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| adjustment. Failure to correc t |
| readjust the UP limit switch. Refer |
|
| can damage motor and screen. |
| to Figure 15. See pp. |
|
| Do not use the unit until this |
| manual. |
|
| problem is resolved. |
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|
Horizontal mask jams upon |
| The unit was not level and plumb |
| Remount the unit making sure |
retraction. |
| when mounted. |
| that it is level and plumb. |
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Motor shuts off. Motor has been |
| Motor is designed for short |
| Allow the motor to cool down. |
in use for more than 2 minutes. |
| operations (lowering and |
| Complete cooling can take an |
|
| retracting), not continuous duty. |
| hour or more. Heat gain is |
|
| Longer operation, such as during |
| cumulative and takes time to |
|
| setup and positioning, causes the |
| dissipate. If motor use is initiated |
|
| motor to overheat and shut off. |
| before it has cooled completely, |
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| the motor will shut down again |
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| when it reaches maximum |
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| temperature. |
Any controller (e.g., STI, LVC, |
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etc.) fails to operate motor. |
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Dirt, finger prints, marks, etc. on |
| Improper handling of screen. |
| Brush off or use a mild detergent |
screen surface. |
|
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| solution with clean rag or cotton |
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|
|
| swab. |
Indentations appear on screen |
| Debris or particles adhering to |
| Check back of screen; gently |
surface. |
| screen due to static cling. |
| brush debris away by hand. |
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PRODUCT WARRANTY
This warranty covers defects in materials and workmanship for a period of one (1) year from the date of installation, not to exceed fifteen (15) months from the date of shipment, provided this product is installed in a normal environment and maintained according to written instructions in the product Owner’s Manual. Stewart Filmscreen warrants against loss of usefulness, discoloration or deterioration of optical quality within the warranty period as a result of manufacturing or material defects.
A factory authorized returned screen arriving prepaid to our facility for inspection and proved defective due to an inherent manufacturing fault will be repaired or replaced by Stewart Filmscreen Corp. This warranty expressly does not cover any costs of removal, installation, framing, or other incidental costs to replacing the screen or returning it to the manufacturer.
Should you encounter a perceived product fault or problem, contact your dealer regarding application of this warranty.
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