DirecTV D11 manual Other Information

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Other Information

4Your DIRECTV Receiver may be hooked up incorrectly to the TV. Press the INFO button on the front panel of the DIRECTV Receiver to see if the channel banner appears. If it does not, check the Setup and Connections section for instructions about connecting your satellite receiver.

4If the DIRECTV Receiver is connected to the RF input of your TV, makes sure that the TV channel matches the 3/4 RF switch on the back panel.

4Press the TV INPUT key on the remote to make sure your TV input is set to the TV input your DIRECTV Receiver is connected to.

4Press the POWER button on the front of the DIRECTV Receiver.

4Press the red RESET button behind the door on the front panel of the DIRECTV Receiver.

Temporary loss of the satellite signal or Searching for Satellite Signal message

4Your satellite system may be experiencing rain fade, a temporary loss of the satellite signal due to unusually heavy rain clouds or rainfall. Rain fade is usually brief, lasting only as long as the heavy rain cloud condition persists.

4Your dish may be blocked. Check that something is not blocking the dish.

50Troubleshooting

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Contents Page Safety & Care Important Safety InstructionsIii Iv Safety & Care Safety & Care Great TV viewing is in your hands NavigatingPage Contents Quick Menu Other InformationPage Chapter Getting Started WelcomeBefore you begin Package Contents Making the Right ConnectionsAccess Card Hardware ReferenceGeneral Satellite Dish AntennaCables & Connections Best Video S-Video Jack and CableAudio/Video A/V Jack and Cable RF Jack and Coaxial Cable F-typeTelephone Jack and Cord Getting Familiar Directv Receiver Front PanelInsert your Directv Access Card Directv Receiver Rear PanelGetting Familiar Choose Your Setup Connecting Your Directv Receiver to the Satellite DishConnecting Your Directv Receiver to your TV or VCR Video & A/V Audio Connection Best Quality Best Quality Connection Connection Better Quality Very Good Quality Connection A/V Connecting Your Directv Receiver to Your Telephone Line RF Coaxial Connection Good QualityCompleting the Connections Good Quality Guided Setup & Activation Now, let us lead the way…Activate Your Directv Service SelectProgramming Your Remote Control Factory Defaults Getting Started Watching TV Guide Autotune Pay Per View What’s On Watching TVChannel Banner Current date & timeGuide Overview of the Directv Advanced Program GuideGetting Around in the Guide Autotune An even better way to catch all your favoritesChanging Autotune Options/Canceling an Autotune Recording to VCRPay Per View Latest Movies, 24 Hours a DayChapter Using the Quick Menu SettingsSetup Access Card ResetInfo & Test SatelliteFavorites Parental ControlsAudio Options Category Sort Find By Recent FindsDate & Time FavoritesCaller ID & Messages Caller IDParental Controls Directv MessagesRatings MoviesChannel Blocks SpendingHours Now, lock it Let me in…Press MENU, Select Parental Controls, then Edit Settings Directv Protection Plan Troubleshooting System UpgradesDirectv Receiver or TV Problems Progress bar freezes during Satellite Data AcquisitionWrong picture, blue screen, snow or black/blank picture Directv Receiver will not turn on Turns oﬀ while playing Directv Receiver turns on or changes channels unexpectedlyBlank screen Other Information My video and audio are out of sync Remote Control Problems Problems with the remote controlRemote control indicator light starts ﬂashing Fine-Tuning the Signal Running the System TestFirst make sure that Select Setup, then Info & Test Limited 90-Day Warranty What is Covered?Who is Covered? What is Excluded? Before Requesting Repair Service Make Sure You KeepTo Get Warranty Service To Get Out-of-Warranty ServiceDirectv Product Information Directv Protection Plan Directv Protection Plan BenefitsSign up for the Directv Protection Plan Today Protection PlanFCC Customer Information FCC Customer Information Is necessary Directv Index LanguageOrdering 6, 7, 16, 19, 20 37, 41, 45, 51 Tuning to Spending limit 2 viewing hours Page Page Other Information Icon Reference Arrow IconsScheduler Icons Other Icons