DirecTV D11 manual Remote Control Problems, Problems with the remote control

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Other Information

Remote Control Problems

Problems with the remote control

4Check that nothing is between the remote control and the remote sensor.

4Make sure the remote control is in DIRECTV mode. Slide the mode switch to the DIRECTV position so the remote will control the DIRECTV Receiver.

4Check the batteries in the remote control. They may be weak, dead or installed incorrectly. Try replacing batteries.

4If you’re entering a channel number that is less than four digits long, the receiver might wait two seconds before tuning to the channel. Press ENTER after entering a channel number to tune immediately.

4If you are trying to operate a device other than the DIRECTV Receiver that you have programmed the remote to control, make sure you fi rst slide the input switch to the corresponding device (DVD player, VCR, etc.). The indicator light for the component you’re trying to control should light up when you press a valid key for that component. If it doesn’t, make sure the input switch is clicked into the correct position.

A remote control indicator light starts flashing.

The batteries in the remote control are running low and should be replaced soon. (Note that when you replace the batteries,

you may have to reprogram your remote to control other devices.)

52Troubleshooting

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Contents Page Safety & Care Important Safety InstructionsIii Iv Safety & Care Safety & Care Great TV viewing is in your hands NavigatingPage Contents Quick Menu Other InformationPage Chapter Getting Started WelcomeBefore you begin Package Contents Making the Right ConnectionsGeneral Access CardHardware Reference Satellite Dish AntennaAudio/Video A/V Jack and Cable Cables & ConnectionsBest Video S-Video Jack and Cable RF Jack and Coaxial Cable F-typeTelephone Jack and Cord Getting Familiar Directv Receiver Front PanelInsert your Directv Access Card Directv Receiver Rear PanelGetting Familiar Choose Your Setup Connecting Your Directv Receiver to the Satellite DishConnecting Your Directv Receiver to your TV or VCR Video & A/V Audio Connection Best Quality Best Quality Connection Connection Better Quality Very Good Quality Connection A/V Completing the Connections Connecting Your Directv Receiver to Your Telephone LineRF Coaxial Connection Good Quality Good Quality Guided Setup & Activation Now, let us lead the way…Activate Your Directv Service SelectProgramming Your Remote Control Factory Defaults Getting Started Watching TV Guide Autotune Pay Per View What’s On Watching TVChannel Banner Current date & timeGuide Overview of the Directv Advanced Program GuideGetting Around in the Guide Autotune An even better way to catch all your favoritesChanging Autotune Options/Canceling an Autotune Recording to VCRPay Per View Latest Movies, 24 Hours a DayChapter Setup Using the Quick MenuSettings Info & Test Access CardReset SatelliteFavorites Parental ControlsAudio Options Category Sort Find By Recent FindsDate & Time FavoritesCaller ID & Messages Caller IDParental Controls Directv MessagesRatings MoviesHours Channel BlocksSpending Now, lock it Let me in…Press MENU, Select Parental Controls, then Edit Settings Directv Protection Plan Troubleshooting System UpgradesWrong picture, blue screen, snow or black/blank picture Directv Receiver or TV ProblemsProgress bar freezes during Satellite Data Acquisition Directv Receiver will not turn on Blank screen Turns off while playingDirectv Receiver turns on or changes channels unexpectedly Other Information My video and audio are out of sync Remote control indicator light starts flashing Remote Control ProblemsProblems with the remote control First make sure that Fine-Tuning the SignalRunning the System Test Select Setup, then Info & Test Who is Covered? Limited 90-Day WarrantyWhat is Covered? What is Excluded? Before Requesting Repair Service Make Sure You KeepTo Get Warranty Service To Get Out-of-Warranty ServiceDirectv Product Information Directv Protection Plan Directv Protection Plan BenefitsSign up for the Directv Protection Plan Today Protection PlanFCC Customer Information FCC Customer Information Is necessary Directv Index LanguageOrdering 6, 7, 16, 19, 20 37, 41, 45, 51 Tuning to Spending limit 2 viewing hours Page Page Other Information Scheduler Icons Icon ReferenceArrow Icons Other Icons