DirecTV D11 manual To Get Warranty Service, To Get Out-of-Warranty Service

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Other Information

To Get Warranty Service...

Warranty service will be provided by DIRECTV. If you believe you need service for your Receiver, contact DIRECTV at 1-800-DIRECTV. A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be returned for service or exchanged, you will receive a return authorization number. The representative will give you complete shipping details.

To Get Out-of-Warranty Service...

To obtain out-of-warranty service contact DIRECTV at 1-800-DIRECTV for information on the possibility of and any costs for repair or replacement of out-of-warranty products.

ALL WARRANTIES IMPLIED BY LAW, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.

WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY THE LAW OF ANY STATE OF THE U.S.A., THIS EXPRESS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTEES, AGREEMENTS AND SIMILAR OBLIGATIONS OF DIRECTV. REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY. IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE

58Limited 90-Day Warranty

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Contents Page Safety & Care Important Safety InstructionsIii Iv Safety & Care Safety & Care Great TV viewing is in your hands NavigatingPage Contents Quick Menu Other InformationPage Chapter Getting Started WelcomeBefore you begin Package Contents Making the Right ConnectionsAccess Card Hardware ReferenceGeneral Satellite Dish AntennaCables & Connections Best Video S-Video Jack and CableAudio/Video A/V Jack and Cable RF Jack and Coaxial Cable F-typeTelephone Jack and Cord Getting Familiar Directv Receiver Front PanelInsert your Directv Access Card Directv Receiver Rear PanelGetting Familiar Choose Your Setup Connecting Your Directv Receiver to the Satellite DishConnecting Your Directv Receiver to your TV or VCR Video & A/V Audio Connection Best Quality Best Quality Connection Connection Better Quality Very Good Quality Connection A/V Completing the Connections Connecting Your Directv Receiver to Your Telephone LineRF Coaxial Connection Good Quality Good Quality Guided Setup & Activation Now, let us lead the way…Activate Your Directv Service SelectProgramming Your Remote Control Factory Defaults Getting Started Watching TV Guide Autotune Pay Per View What’s On Watching TVChannel Banner Current date & timeGuide Overview of the Directv Advanced Program GuideGetting Around in the Guide Autotune An even better way to catch all your favoritesChanging Autotune Options/Canceling an Autotune Recording to VCRPay Per View Latest Movies, 24 Hours a DayChapter Setup Using the Quick MenuSettings Access Card ResetInfo & Test SatelliteFavorites Parental ControlsAudio Options Category Sort Find By Recent FindsDate & Time FavoritesCaller ID & Messages Caller IDParental Controls Directv MessagesRatings MoviesHours Channel BlocksSpending Now, lock it Let me in…Press MENU, Select Parental Controls, then Edit Settings Directv Protection Plan Troubleshooting System UpgradesWrong picture, blue screen, snow or black/blank picture Directv Receiver or TV ProblemsProgress bar freezes during Satellite Data Acquisition Directv Receiver will not turn on Blank screen Turns oﬀ while playingDirectv Receiver turns on or changes channels unexpectedly Other Information My video and audio are out of sync Remote control indicator light starts ﬂashing Remote Control ProblemsProblems with the remote control First make sure that Fine-Tuning the SignalRunning the System Test Select Setup, then Info & Test Who is Covered? Limited 90-Day WarrantyWhat is Covered? What is Excluded? Before Requesting Repair Service Make Sure You KeepTo Get Warranty Service To Get Out-of-Warranty ServiceDirectv Product Information Directv Protection Plan Directv Protection Plan BenefitsSign up for the Directv Protection Plan Today Protection PlanFCC Customer Information FCC Customer Information Is necessary Directv Index LanguageOrdering 6, 7, 16, 19, 20 37, 41, 45, 51 Tuning to Spending limit 2 viewing hours Page Page Other Information Icon Reference Arrow IconsScheduler Icons Other Icons