DirecTV D11 manual Fine-Tuning the Signal, Running the System Test, First make sure that

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Troubleshooting

Fine-Tuning the Signal

If you self-installed your satellite dish antenna, you may have already used Guided Setup to ﬁ nd the dish-pointing coordinates, acquire and ﬁ ne-tune the signal and run a system test. If you need to run Guided Setup again, select Settings from the Quick Menu, then select Guided Setup. Next, press SELECT on Satellite, then select Repeat Satellite Setup.

Running the System Test

The System Test allows you to run a basic diagnostics check on your DIRECTV Receiver. If you are experiencing any trouble with your receiver, run the system test. It will also allow you to get your access card and receiver ID numbers or to initiate diagnostic procedures on your digital satellite receiver.

First make sure that:

4All connections — jacks, cables, etc. — are in place correctly (see Chapter Two, Getting Connected, for more information)

4There are batteries in the remote control, and they are working correctly

4The access card is installed in the DIRECTV Receiver.

Follow these steps to run the diagnostics system test on your DIRECTV Receiver.

1)Turn on your TV and the DIRECTV Receiver.

2)Slide the mode switch to the DIRECTV position to put the remote control in satellite receiver-controlling mode, then press MENU to bring up the Quick Menu.

Chapter 4

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Contents Page Important Safety Instructions Safety & CareIii Iv Safety & Care Safety & Care Navigating Great TV viewing is in your handsPage Contents Other Information Quick MenuPage Chapter Welcome Getting StartedMaking the Right Connections Before you begin Package ContentsSatellite Dish Antenna Access CardHardware Reference GeneralRF Jack and Coaxial Cable F-type Cables & ConnectionsBest Video S-Video Jack and Cable Audio/Video A/V Jack and CableTelephone Jack and Cord Directv Receiver Front Panel Getting FamiliarDirectv Receiver Rear Panel Insert your Directv Access CardGetting Familiar Connecting Your Directv Receiver to the Satellite Dish Choose Your SetupConnecting Your Directv Receiver to your TV or VCR Video & A/V Audio Connection Best Quality Best Quality Connection Connection Better Quality Very Good Quality Connection A/V Connecting Your Directv Receiver to Your Telephone Line RF Coaxial Connection Good QualityCompleting the Connections Good Quality Now, let us lead the way… Guided Setup & ActivationSelect Activate Your Directv ServiceProgramming Your Remote Control Factory Defaults Getting Started Watching TV Guide Autotune Pay Per View Watching TV What’s OnCurrent date & time Channel BannerOverview of the Directv Advanced Program Guide GuideGetting Around in the Guide An even better way to catch all your favorites AutotuneRecording to VCR Changing Autotune Options/Canceling an AutotuneLatest Movies, 24 Hours a Day Pay Per ViewChapter Using the Quick Menu SettingsSetup Satellite Access CardReset Info & TestParental Controls FavoritesAudio Options Category Sort Recent Finds Find ByFavorites Date & TimeCaller ID Caller ID & MessagesDirectv Messages Parental ControlsMovies RatingsChannel Blocks SpendingHours Let me in… Now, lock itPress MENU, Select Parental Controls, then Edit Settings Directv Protection Plan System Upgrades TroubleshootingDirectv Receiver or TV Problems Progress bar freezes during Satellite Data AcquisitionWrong picture, blue screen, snow or black/blank picture Directv Receiver will not turn on Turns oﬀ while playing Directv Receiver turns on or changes channels unexpectedlyBlank screen Other Information My video and audio are out of sync Remote Control Problems Problems with the remote controlRemote control indicator light starts ﬂashing Fine-Tuning the Signal Running the System TestFirst make sure that Select Setup, then Info & Test Limited 90-Day Warranty What is Covered?Who is Covered? What is Excluded? Make Sure You Keep Before Requesting Repair ServiceTo Get Out-of-Warranty Service To Get Warranty ServiceDirectv Product Information Directv Protection Plan Benefits Directv Protection PlanProtection Plan Sign up for the Directv Protection Plan TodayFCC Customer Information FCC Customer Information Is necessary Directv Language IndexOrdering 6, 7, 16, 19, 20 37, 41, 45, 51 Tuning to Spending limit 2 viewing hours Page Page Other Information Other Icons Icon ReferenceArrow Icons Scheduler Icons