DirecTV D11 manual Make Sure You Keep, Before Requesting Repair Service

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Limited 90-Day Warranty

hardware or software provided by DIRECTV, installing software modiﬁcations, “hacks” or utilizing service access or “back doors” will void this limited warranty.

4Reception transmission problems caused by signal conditions, telephone line, or cable or antenna systems outside the unit.

4A product that has been modiﬁed or adapted to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modiﬁcations.

4A product used for commercial or institutional purposes.

4DIRECTV makes no warranty that the access connection will be a local (not long distance) phone call.

4T he continued provisioning of any of the programming and other services delivered through the Receiver including but not limited to television programming, show information, program guide data, and scheduling information.

Make Sure You Keep...

Please keep your sales receipt or other document showing proof of purchase. Attach it to this User Guide and keep both nearby. Also keep the original box and packing material in case you need to return your product.

Before Requesting Repair Service...

Please check the troubleshooting section of this guide. This may save you a call to DIRECTV Customer Care.

Chapter 4

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Contents Page Important Safety Instructions Safety & CareIii Iv Safety & Care Safety & Care Navigating Great TV viewing is in your handsPage Contents Other Information Quick MenuPage Chapter Welcome Getting StartedMaking the Right Connections Before you begin Package ContentsSatellite Dish Antenna Access CardHardware Reference GeneralRF Jack and Coaxial Cable F-type Cables & ConnectionsBest Video S-Video Jack and Cable Audio/Video A/V Jack and CableTelephone Jack and Cord Directv Receiver Front Panel Getting FamiliarDirectv Receiver Rear Panel Insert your Directv Access CardGetting Familiar Connecting Your Directv Receiver to the Satellite Dish Choose Your SetupConnecting Your Directv Receiver to your TV or VCR Video & A/V Audio Connection Best Quality Best Quality Connection Connection Better Quality Very Good Quality Connection A/V RF Coaxial Connection Good Quality Connecting Your Directv Receiver to Your Telephone LineCompleting the Connections Good Quality Now, let us lead the way… Guided Setup & ActivationSelect Activate Your Directv ServiceProgramming Your Remote Control Factory Defaults Getting Started Watching TV Guide Autotune Pay Per View Watching TV What’s OnCurrent date & time Channel BannerOverview of the Directv Advanced Program Guide GuideGetting Around in the Guide An even better way to catch all your favorites AutotuneRecording to VCR Changing Autotune Options/Canceling an AutotuneLatest Movies, 24 Hours a Day Pay Per ViewChapter Settings Using the Quick MenuSetup Satellite Access CardReset Info & TestParental Controls FavoritesAudio Options Category Sort Recent Finds Find ByFavorites Date & TimeCaller ID Caller ID & MessagesDirectv Messages Parental ControlsMovies RatingsSpending Channel BlocksHours Let me in… Now, lock itPress MENU, Select Parental Controls, then Edit Settings Directv Protection Plan System Upgrades TroubleshootingProgress bar freezes during Satellite Data Acquisition Directv Receiver or TV ProblemsWrong picture, blue screen, snow or black/blank picture Directv Receiver will not turn on Directv Receiver turns on or changes channels unexpectedly Turns oﬀ while playingBlank screen Other Information My video and audio are out of sync Problems with the remote control Remote Control ProblemsRemote control indicator light starts ﬂashing Running the System Test Fine-Tuning the SignalFirst make sure that Select Setup, then Info & Test What is Covered? Limited 90-Day WarrantyWho is Covered? What is Excluded? Make Sure You Keep Before Requesting Repair ServiceTo Get Out-of-Warranty Service To Get Warranty ServiceDirectv Product Information Directv Protection Plan Benefits Directv Protection PlanProtection Plan Sign up for the Directv Protection Plan TodayFCC Customer Information FCC Customer Information Is necessary Directv Language IndexOrdering 6, 7, 16, 19, 20 37, 41, 45, 51 Tuning to Spending limit 2 viewing hours Page Page Other Information Other Icons Icon ReferenceArrow Icons Scheduler Icons