TROUBLESHOOTING GUIDE
Check the following chart before requesting service.
SYMPTOM | CAUSE | POSSIBLE SOLUTION | PAGE | |
|
|
|
| |
POWER |
|
|
| |
|
|
|
| |
No power. | The AC power cord is not connected. | Connect the AC power cord to the | 5 | |
| AC outlet. | |||
|
|
| ||
|
|
|
| |
Although the power is on, the | Cassette is not inserted. | Insert a video cassette. | 19 | |
TV/VCR does not operate. | TIMER REC button is depressed. | Press the TIMER REC button. | 21 | |
|
|
|
| |
TV BROADCAST RECEPTION |
|
| ||
|
|
|
| |
| TV station experiencing problems. | Try another channel. | 13 | |
|
|
|
| |
| Picture control is not adjusted. | Check picture control adjustments. | 18 | |
|
|
|
| |
Poor or no picture. | Possible local interference. | Check for source of reception | 26 | |
| disturbance. | |||
|
|
| ||
|
|
|
| |
| Antenna (CATV) connector is not | Check CATV connection or VHF/ | 10,11 | |
| connected or possible | UHF antenna, reposition or rotate | ||
| localinterference. | antenna. |
| |
|
|
|
| |
| TV station experiencing problems. | Try another channel. | 13 | |
|
|
|
| |
| Picture control is not adjusted. | Check picture control adjustments. | 18 | |
|
|
|
| |
Poor or no color. | Possible local interference. | Check for source of reception | 26 | |
| disturbance. | |||
|
|
|
| |
| Antenna (CATV) connector is not | Check CATV connection or VHF/ |
| |
| connected or possible local | UHF antenna, reposition or rotate | 10,11 | |
| interference. | antenna. |
| |
|
|
|
| |
| TV station experiencing problems. | Try another channel. | 13 | |
|
|
|
| |
Picture wobbles or drifts. | Antenna (CATV) connector is not | Check CATV connection or VHF/ |
| |
connected or possible local | UHF antenna, reposition or rotate | 10,11 | ||
| interference. | antenna. |
| |
|
|
|
| |
| Cable TV channel is scrambled. | Try another channel. | 13 | |
| CATV connector is not connected. | Check all CATV connections. | 11 | |
|
|
|
| |
No CATV reception. | TV/CATV Mode menu option is set to | Set the TV/CATV Menu option to | 15 | |
the TV mode. | the CATV mode. | |||
|
| |||
|
|
|
| |
| Cable TV service interrupted. | Contact your Cable TV company. | 11 | |
|
|
|
| |
No reception above | TV/CATV Mode menu option is not | Make sure TV/CATV menu option is | 15 | |
set to the appropriate mode. | in the appropriate mode. | |||
channel 13. |
| |||
|
|
| ||
UHF antenna is not connected. | Check UHF antenna. | 10 | ||
| ||||
| TV station experiencing problems. | Try another channel. | 13 | |
|
|
|
| |
| Antenna (CATV) connector is not | Check CATV connection or VHF/ |
| |
| connected or possible local | UHF antenna, reposition or rotate | 10, 11 | |
Poor or no sound. | interference. | antenna. |
| |
|
|
| ||
| Possible local interference. | Check for source of reception | 26 | |
|
| disturbance. | ||
|
|
| ||
|
|
|
| |
| MUTING button is depressed. | Check that MUTING button has not | 14 | |
|
| been pressed. | ||
|
|
| ||
|
|
|
| |
| TV station stopped broadcasting. | Tune new channel. | 13 | |
TV shuts off. | Sleep timer is set. | Set Sleep Timer to "0". | 14 | |
|
|
|
| |
| OFF timer is set. | Cancel OFF timer. | 18 | |
|
|
|
| |
No reception | Lost your password. | Reset your password. | 16 | |
|
|
|
|
24
5A30301A E | 24 | 04/10/2001, 18:01 |