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Chapter 4: Other Information
Troubleshooting
If you are experiencing product operation problems, please review the troubleshooting section before you call for service. Refer to the Limited Warranty for information on how to obtain repair service.
No power
•Try the POWER button on the unit.
•If using the DC power cable, make sure it is firmly connected to the DC POWER jack and to the car’s cigarette lighter. The car must be on.
•If using the AC adapter, make sure it is firmly connected to the DC POWER jack and to an outlet.
•Try unplugging the unit for a few minutes and then plugging it back in.
No sound, picture okay
•Press VOLUME up button to increase the sound.
•Maybe sound is muted. Press the MUTE button to restore sound.
•If using another source, check the audio cable connections.
•If the player is in pause mode,
•Make sure headphones are disconnected from player.
•Check the sub volume level.
No picture, sound okay
•If using another source, check the video cable connection.
•Adjust the brightness.
DVD Problems
Disc won’t play
•Insert a disc with the label side facing up.
•Check the type of disc you put into disc tray. This mobile DVD/VCP player only plays digital video discs, audio CDs and mp3s.
•Both the unit and the disc are coded by region. If the regional codes don’t match, the disc can’t be played. This mobile DVD/VCP player is Region No. 1.
•Press the SOURCE button to make sure you are in DVD mode.
Play starts, but then stops immediately
•The disc is dirty. Clean it.
•Condensation has formed. Allow player to dry out.
•Disc is scratched or defective.
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