Panasonic TZ-DRD100 operating instructions Service Information, Product Service

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SERVICE INFORMATION

Service Information

Product Service

Do not attempt to remove the cover or repair the unit yourself. Refer servicing to qualified personnel only.

Product Information

For product service, product information or assistance with product operation, consult your dealer or call 1-888-726-2377(Monday-Friday/8AM-10PM) (Sat & Sun/ 10AM-10PM) EST. Please have your Digital Satellite Receiver Identification Number (ID#) available when you call. The ID# is displayed on your TV screen when the Digital Satellite Receiver is tuned to any unavailable channel.

If you ship the product

Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a postage-affixed letter, detailing the complaint, to the outside of the carton. DO NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs.

For service assistance with hardware, please call:

1-888-726-2377

For assistance with software related problems or access card, please call DIRECTV:

1-800-DIRECTV

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Contents TZ-DRD100 Table of Contents Important Safety Instructions Important Safety Instructions Important Information FCC InformationNotification to the Local Telephone Company Rights of the Telephone CompanyInformation on the Directv Digital Satellite Receiver Reception capability of Directv Digital Satellite ReceiverCare and Cleaning SpecificationsCongratulations Customer RecordConnecting Cables AC Power Supply CordImportant Notes Digital Satellite Receiver LocationProcedure Antenna/Cable ConnectionAntenna Connection Cable ConnectionPanasonic Front and Rear View of the Digital Satellite ReceiverFront Panel Rear Panel VHF/UHFFeatures of the Digital Satellite Receiver Directv Channel BannerChannel Banner Favorite Channel List Directv Channel BannerChannel Banner Components Channel Banner with OSD MessagesNormal Viewing Mode Viewing ModesIcons Channel Banner Icon Name Icons Description Icon AppearanceTuning Mode Power On RequirementsDirect Tuning Method Direct Tuning exampleUnavailable Channel Selection Example of Non-compound Single Channel Number InputExample of Compound Channel Number Input Channel Not Available ScreenDirectv Satellite dish Connection Connect AC Power CordGetting Started To receive off-air programming with cable box Digital Satellite Receiver connection to TV or MonitorTo receive off-air programming no cable box Switch Digital Satellite Receiver Connection to VCR To record off-air programmingAction / Navigation Button Turning Digital Satellite Receiver OnRoller Guide Menu Remote Control EUR511515Remote Control Functional Key Chart Key Component FunctionBattery Installation PrecautionsSpecial Remote Buttons Programming Without Code Programming the Remote ControlProgramming With Code Component Codes TelevisionCodes for VCR Ippv message with video in the background Special Features of Digital Satellite ReceiverImpulse Pay Per View Ippv Impulse pay per view Icons PPV WindowPPV Other Times Window PPV Confirmation Window Buy EventPPV Confirmation Window Buy and Record Event Time Remain for Software Download Software Upgrade MessagesSoftware Upgrade Message Roller Guide Menu Remote Action / Navigation ButtonRoller Guide Feature Chart TypeMust turn TV on to view the event Future purchases Displays PPV events Setup Setup Satellite Setup Dish TypeSetup Options Satellite Setup Dish TypeSetup Satellite Setup Sat. Ports Satellite Setup Sat. Ports ScreenSignal Meter Screen Setup Satellite Setup Dish positionSetup Satellite Setup Signal Meter Setup Monitor Setup Monitor ScreenSetup System Test Component Requirement Display InformationSystem Test Screen System Test Screen System Test in progressSetup Access Card Access Screen Entry PointTV Output TV Output ScreenTuning to a Program Guide Acquisition Delay window 100% Acquisition WindowGuide Guide Full ScreenGuide ALL CH mode Guide FAV CH modeGuide Channel List Picture in GuideSearching the Guide by Categories Guide Search Screen Guide Search Screen Sub categoriesGuide Direct Channel Entry Guide Direct Channel EntryGuide Banner Description Icons Guide Banner Components Guide Grid Guide Grid ComponentsLock Password LockUnlock Screen Procedure Lock UnlockMpaa Rating Description Lock Movie Limits Screen ProcedureLock Movie Limits Lock TV Limits Screen Age-based Group Possible Content Selections RatingsLock TV Limits Color Lock Ch Lock Screen ProcedureLock Ch Locks Lock Spending Screen Procedure Lock SpendingAccount Future Purchase Screen User Cancelling a PPV event Account Future and Past PurchaseAccount Future Purchase MessagesAccount Past Account Msgs Unread and ReadAccount Past Purchase Screen Account Message ScreenOptions Audio Screen OptionsOptions Audio Options Clock Directv ScreenOptions Favorites Options Favorites ScreensOptions About Options About ScreenOptions Upgrades Options FeaturesOptions Upgrades Screen Options Features ScreenOff state On stateTimer Timer Error Messages Glossary and Acronyms AtscSubscriber PasswordSmart Card Troubleshooting Symptom RemedyService Information Product ServiceOne Panasonic Way Secaucus, New Jersey
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