TROUBLESHOOTING
Symptom
Remedy
The entered channel number | • Many digital channels have alternate channel numbers. The unit changes the |
changes automatically | numbers automatically to the ones signifying the broadcasting stations. These are |
| the numbers used for analog broadcasts. |
Remote control does not work | • Check the antenna or cable connection to the main unit. |
| • Check the batteries of the remote control. |
| • Check if there is an obstacle between the infrared sensor window and the remote |
| control. |
| • Test the signal output. If OK, then possible infrared sensor trouble. |
| (Refer to “IR Signal Check” on page 28.) |
| • Aim the remote control directly at the infrared sensor window on the front of the |
| unit. |
| • Reduce the distance to the unit. |
| • |
| Problems with Closed Caption Feature |
|
|
Misspelled captions are | • Closed captioning production companies may broadcast programs without |
displayed. | correcting the misspelling in a live broadcast. |
Captions are not entirely | • Captions that are delayed a few seconds behind the actual dialogue are common for |
displayed, or captions are | live broadcasts. Most captioning production companies can display a dialogue to a |
delayed behind the dialogue. | maximum of 220 words per minute. If a dialogue exceeds that rate, selective editing is |
| used to insure that the captions remain |
Captions are displayed as a | • Interference from buildings or weather conditions may cause captioning to be |
white box. | incomplete. |
No caption is displayed in the | • Broadcasting station may shorten the program to insert advertisement. The closed |
closed | caption decoder cannot read the information of the shortened program. |
program. |
|
No caption is displayed | • The videotape may be illegally copied, or the caption signal might not have been |
when playing the videotape | read during copying. |
containing captions. |
|
Black box is displayed in the | • The text mode is selected for caption. Select “CAPTION1”, “CAPTION2” or “OFF”. |
TV screen. |
|
Note:
•The LCD panel is manufactured to provide many years of useful life. Occasionally a few non active pixels may appear as a fixed point of blue, green or red. This is not to be considered a defect in the LCD screen.
•Some functions are not available in specific modes, but this is not a malfunction. Read the description in this owner’s manual for more details on correct operations.
5Maintenance
Cabinet Cleaning
•Wipe the front panel and other exterior surfaces of the unit with a soft cloth immersed in lukewarm water and wrung dry.
•Never use a solvent or alcohol. Do not spray insecticide liquid near the unit. Such chemicals may cause damage and discoloration to the exposed surfaces.
Panel Cleaning
Wipe the panel of the unit with a soft cloth. Before cleaning the panel, disconnect the power cord.
Servicing
Should your unit become inoperative, do not try to correct the problem yourself. There are no user serviceable parts inside. Turn off the unit, unplug the power cord and call our toll free customer support line found on the cover of this manual to locate an authorized service center.
IR Signal Check
If the remote control is not working properly, you can use an AM radio or digital camera (including a cellular phone with 
•With an AM radio:
Tune the AM radio station to a
frequency. Point the remote control towards it, push any button and listen. If the sound from the radio flutters, it is receiving the remote control’s
infrared signal.
• With a digital camera (including
Point a digital camera towards
the remote control. Push any button on the remote
control and look through the digital camera. If the infrared light appears through the camera, the remote control is working.
28
EN