TechniSat DIGITY 1 manual Troubleshooting Guide, Problem Possible cause Solution

bed_anl_DIGITY 1_englisch_4.qxd 21.06.02 13:41 Seite 36

10 Troubleshooting Guide

Problem	Possible cause	Solution
No picture, no sound, LED not	No mains current	Check mains plug and cable
lighted
No picture, no sound, LED on	Short circuit in LNB connection	Switch unit off, repair short-cir-
		cuit, switch unit on again
	Defective or missing cable connec-	Check all cable connections
	tion
	Defective LNB	Replace LNB
	Wrong external unit set on receiver	Adjust setting (see Point 5.4)
	Antenna incorrectly aligned	Adjust antenna
Temporary square blocks in pictu-	Strong rain or snow conditions	Remove snow from antenna
re, temporary freeze in picture, no
sound, screen temporarily black,	Antenna incorrectly aligned	Adjust antenna position
shows information “no signal”.
	Dish size may be too small for	Use larger antenna dish
	location
	Object blocking line of sight bet-	Mount dish differently to ensure
	ween satellite and dish (e.g. tree)	line of sight
Sound OK, blue screen	Radio mode on	Switch to TV mode
Sound OK, no picture	Scart plug not properly inserted in	Check SCART connections
	Scart socket
No reception of signals previously	Antenna alignment out or defective	Check antenna
received
	Programme is being broadcast on	Proceed with programme scan
	another transponder	(see Point 7.4)
	Programme is no longer being bro-	None
	adcast
Remote control not working	Batteries are spent	Replace batteries
Various programmes not shown in	Wrong programme list selected	Select another programme list
programme list		(Pt. 6.2.3.1)
Programmes such as Pro /, Sat 1,	Interference from DECT telephones	Increase distance between
TM 3, Kabel 1, DSF and HOT		receiver and DECT base stati-
temporarily not available		on
Unit not responding	Defective data stream - unit	Disconnect mains plug for 5
	blocked	seconds, then switch unit on
		again

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