Limited Warranty
PANASONIC CONSUMER ELECTRONICS COMPANY, | PANASONIC SALES COMPANY, DIVISION |
DIVISION OF PANASONIC CORPORATION OF | OF PANASONIC PUERTO RICO, INC., |
NORTH AMERICA | AVE. 65 de Infantería, Km. 9.5 |
One Panasonic Way | San Gabriel Industrial Park |
Secaucus, New Jersey 07094 | Carolina, Puerto Rico 00985 |
Panasonic DVD/VCR Deck Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.
Product or Part Name | Parts | Labor | |
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DVD/VCR Deck | One (1) Year | Ninety (90) Days | |
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Rechargeable Batteries | Ten (10) Days | Not Applicable | |
(in exchange for defective item) | |||
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During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. You must
If
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product to:
Panasonic Services Company
Customer Servicenter
Suite B
4900 George McVay Drive
McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Sales Company
When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHSE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set- up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, or commercial use (such as hotel, office, restaurant, or other business), rental use of the product, or service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.
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