TROUBLESHOOTING
Before requesting service for this unit, check the table below for a possible cause of the problem you are experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.
| Symptom | Remedy |
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POWER | The power does not turn on. | • Check that the AC power cord is connected securely. |
| • Check the breaker (in case of power failure). | |
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| There is no picture. | • |
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| • Check if the connecting cords are damaged. |
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| • If the main menu appears on the TV screen, press [RETURN] to exit. |
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| • Check the connection to your TV (pages |
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| • Check if the progressive scan mode is set correctly according to your TV (page 76). |
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| • Switch the input selector on your TV (such as to “L1”) so that the signal |
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| from the unit appears on the TV screen. |
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| Picture noise appears. | • Clean the disc with a cleaning cloth. |
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| Playback picture from the external | • If the picture output signal from the external devices passes through |
| devices connected to this unit is | this unit to get to your TV, the copy protection signal applied to some |
| distorted. | DVD could affect the picture quality. Disconnect the playback device in |
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| question and connect it directly to your TV. |
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| Playback picture is distorted. | • Keep the device which may cause electrical disturbances, such as a |
GENERAL |
| cellular phone, away. |
There is no sound. | • Clean the disc with a cleaning cloth. | |
| • | |
| • Check if the connecting cord is damaged. | |
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| • Check the connections to the amplifier input. |
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| • Check if the input device setting on the amplifier is correct. |
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| • When the unit is in pause mode or in |
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| sound is not output. This is not a malfunction. |
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| • When the unit is in fast forward or fast reverse mode, sound is not |
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| output. This is not a malfunction. |
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| • If you are using COAXIAL DIGITAL AUDIO OUTPUT jack, check the |
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| setting in “Disc Audio” (pages |
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| • While the menu or timer programming display is shown, or while the |
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| screen saver is active, the audio is muted. |
| Sound is noisy. | • Clean the disc with a cleaning cloth. |
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| No DTS sound is output. | • This unit is not compatible with DTS sound. |
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| Menu cannot be called up. | • Menus cannot be called up during DVD recording or DVD playback. |
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| The remote control does not | • Batteries are weak. |
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CONTROL | function. | • There are obstacles between the remote control and the unit. |
| • The remote control is far from the unit. | |
| • There are no batteries in the remote control. | |
| • Check if the unit is turned on. | |
| • Check if you are pointing the remote control at the recorder and NOT | |
REMOTE |
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| the TV. | |
| If you have a plasma TV, it may interfere with the IR signal. Try the | |
| remote with the plasma off. If the remote works, you may need to move | |
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| the unit away from the plasma TV. |
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| The disc does not play back. | • No disc is inserted. |
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| • A blank disc is inserted. |
PLAYBACK |
| • The disc is upside down. Insert the disc with the labeled side facing up. |
| • The disc is not correctly inserted. | |
| • The unit cannot play back certain discs (such as a | |
| • The region code on the | |
| • Moisture has condensed inside the unit. Remove the disc and leave the | |
| unit turned on for about 2 hours until the moisture evaporates (page 3). | |
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| • If the disc was recorded on another recorder, the unit cannot play back |
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| the disc if it was not finalized. |
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Introduction Connections Basic Setup Recording Playback Editing Function Setup Others
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