Troubleshooting guide
Before requesting service, make the below checks.
Power |
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No power. | ≥Insert the AC power supply cord securely into a known active AC outlet. | 5 |
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The unit switches to the | ≥This is a power saving feature. You can turn it off if you would prefer (Set | 46 |
standby mode. | Off). Press [Í, DVD POWER] to turn the unit on. |
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| ≥One of the unit’s safety devices may have activated. Press [Í, DVD POWER] to turn the unit | — |
| on. |
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Operation |
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The unit is on but cannot be | ≥Some operations may be prohibited by the disc. | — |
operated. | ≥The unit is hot (“U14” appears on the display). Wait for “U14” to disappear. | 51 |
| ≥One of the unit’s safety devices may have activated. | — |
| Reset the unit as follows: |
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| 1.Press [Í, DVD POWER] to switch the unit to standby. |
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| If the unit doesn’t switch to standby, press and hold [Í, DVD POWER] for about 10 sec- |
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| onds. The unit is forcibly switched to standby. |
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| Alternatively, disconnect the AC power supply cord, wait one minute, then reconnect it. |
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| 2.Press [Í, DVD POWER] to turn the unit on. |
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Picture
≥When progressive output is on, refer also to “Progressive video” below.
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| The images from this unit do | ≥Make sure that the television is connected to the AUDIO/VIDEO terminal, | 5 |
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| not appear on the television. | minal or COMPONENT VIDEO OUT terminal on this unit. |
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| ≥Make sure that the television’s input setting (e.g., VIDEO 1) is correct. | — |
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| ≥You have set “TV Type” to “4:3 (480P)” or “16:9 (480P)” in the TV Screen menus, but the | — |
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| television isn’t compatible with progressive signals. Press and hold [∫] and [TIME SLIP] on |
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| the unit at the same time for about 5 seconds. The setting will change to interlace. |
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| Television reception worsens | ≥This can occur because the signals are being divided between the unit and the television. | — |
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| after connecting the unit. | It can be solved by using a signal booster, available from |
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| dealer if reception does not improve. |
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Reference |
| Screen size is wrong. | ≥Check the settings on your television. | — |
| appear. | ≥Press [STATUS] to show the | 39 | |
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| ≥Check the settings for “TV Type”, “4:3 TV Settings for | 10, 47 |
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| ≥Go to the Display menu and select “Automatic” for “Status Messages”. | 47 | |
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| The blue background does | ≥Go to the Display menu and select “On” for “Blue Background”. | 47 |
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| not appear. |
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| There is ghosting. | ≥Turn | 38 |
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| Play stops for a moment dur- | ≥Play may stop where two play lists join, but this is not a malfunction. | — |
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| ing Quick View. |
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| Progressive video |
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| There is ghosting when pro- | ≥Set “Progressive” to “OFF”. This problem is caused by the editing method or material used on | 38 |
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| gressive output is on. |
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| There is no apparent change | ≥The effect is less perceivable with some types of video. | — |
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| in picture quality when |
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| adjusted with the Video menu |
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| in the |
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